Technical Consultant - Customer Intelligence

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Company Overview


Germany SAS



Customer Intelligence Consultant


When you join the SAS Institute Nordic Professional Services Division, you become part of a highly skilled and ambitious team of 225 experts within data science. In our cross-country specialist teams, we solve critical business analytics challenges and provide superior client services for the largest local and international companies and public organisations across Northern Europe and globally.

SAS Institute is the global leader in the business analytics market and consists of more than 14,000 skilled professionals worldwide. We service more than 80,000 of the largest companies and organisations in 148 countries across the globe, including 91 of the top 100 of the 2015 Fortune Global 500.


In SAS Institute Nordic PSD, we give you freedom of initiative and provide steep learning curves for self-starting professionals. We encourage and support you to suggest innovative solutions that can benefit our clients as they become increasingly analytics-driven. We always strive for improvement but also remember to celebrate our breakthroughs together and with our clients. In all modesty, we tend to think that we are the best Professional Services Division in the world…join us and help make it even better!


If you want to help existing and new SAS clients gain analytical digital insights to engage with customers over web and mobile channels you should keep reading. We are looking for a Consultant who has a deep understanding of enterprise marketing solutions implementations from the solution architecture and design to requirements gathering, developing prototypes, solution build, application testing, technical documentation and general database/analytics concepts.


 Primary Responsibilities:

  • Leading SAS Customer Intelligence software solutions implementations within campaign management, contact optimisation, email/SMS marketing, event-based marketing and real-time interactive marketing including integrating these solutions to customers’ existing systems both in regards to data and channels
  • Translating capabilities in SAS Customer Intelligence software solutions to cover and meet relevant business processes of our customers
  • Advising and supporting customers with SAS Customer Intelligence 360 solutions in the field of digital marketing. Analysing and understanding the client’s business at a functional and/or technical level as well as building relationships with client
  • Helping customers develop more personalized interactions across all digital channels and relevant, satisfying, valued customer experiences in customer digital journeys
  • Scoping, defining work effort and estimating cost on the delivery aspects of the phase/project. Providing consulting and conducting reviews throughout the delivery lifecycle to ensure that implementations are aligned with proposed and designed solutions
  • Providing reliable delivery of targeted project results through role as expert in the application of specific SAS methodologies, projects and technologies
  • Interfacing with SAS Product Management, Pre-Sales, and Technical Support and Research and Development staff as needed to resolve complex technical issues


Location: Oslo, Norway preferred.


Do you qualify?

  • Degree (or equivalent) in Digital Marketing , Computer Science or Information Technology or Master of Science
  • Experience in a business/consulting environment with specific focus in software implementation, processes and/or project based experience of Digital Marketing, Integrated Marketing Management , Customer Intelligence solutions such as campaign management, marketing operations management or inbound marketing/real-time
  • Ability to travel to client locations through the Nordics
  • Understanding of the role analytics plays within the marketing process and strong knowledge of marketing technologies
  • Ideally experience with web development, infrastructure, data management and digital marketing and understanding of marketing technologies
  • Involved in web and mobile marketing
  • Ability to speak Norwegian and English

About SAS:
SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. Whether you're a university recruit, or an experienced professional ready for the next big challenge, SAS brings perks, passion, and the potential to grow. No limits.







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