• IT Support Analyst

    Job Locations DK-Copenhagen
    Requisition ID
    Job Category
    Information Technology
    Travel Requirements
  • Company Overview

    Germany SAS



    IT Support Analyst


    SAS is a high-tech software company, using state of the art software and hardware. We are looking for an IT Support Analyst who can support IT technologies by applying his/her personality, service desk experience, and knowledge of technology plus people behavior.


    The Opportunity


    You build the bridge between people and technology. You will provide service desk and on-site support in collaboration with your IT colleagues in Denmark and across the Nordic region.

    Your responsibilities will also include:

    • Communicate effectively with internal customers and other IT experts
    • Train users in using our technology.
    • Suggest, manage and implement projects to assist the service desk
    • Build knowledge of IT technologies, specialized technical and business domain knowledge.
    • Build expertise to interpret documentation, to troubleshoot, diagnose and resolve complex business and/or technology problems.

    Desired Background


    You have experience with IT support having worked in a service desk. This means you have basic knowledge of technologies like Office 365, and you are familiar with various operating systems and client systems solutions.


    But more importantly, you are service minded and understand the users need, you are curious and explore the right solution, you work structured and you may even have experience with project management.


    Skills like:

    • Good communication skills in Danish & English
    • Eager to learn and eager to impact. Always wants to be and do better
    • Ability to think out of the box solutions

    You resolve a wide range of issues in an efficient and creative ways, and you can identify areas for improvement and drive the implementation of the right solutions.


    You work independently; with minimal guidance on day-to-day work and new projects or assignments.


    You have as minimum a bachelor’s degree in Computer Science, Engineering or related quantitative field or industry domain.


    About SAS

    Data is everywhere. 2.5 quintillion bytes of data are created every day. Anyone with the tools to understand this data, has the keys to unlock the world. SAS gives you the keys. Our powerful analytics software helps banks reach their customers more effectively. It enables local councils to tackle corruption and save valuable resources. And it analyses medical data to help doctors efficiently allocate organs for transplant operations.


    However, despite our powerful technology, we are nothing without our people. Our founder Jim Goodnight says that 95% of his assets drive out of the gates every evening, and this is clearly shown in our corporate culture. We pride ourselves on creating an open, friendly environment which supports our employees and allows them to grow. 


    And we need more people to join us. But not just anyone. We need you!






    About SAS:
    SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. Whether you're a university recruit, or an experienced professional ready for the next big challenge, SAS brings perks, passion, and the potential to grow. No limits.

    Want to stay up to date on SAS culture, products and jobs? Follow us on LinkedIn LinkedIn Logo


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