IT Support Analyst
SAS is a high-tech software company, using state of the art software and hardware. We are looking for an IT Support Analyst who can support IT technologies by applying his/her personality, service desk experience, and knowledge of technology plus people behavior.
You build the bridge between people and technology. You will provide service desk and on-site support in collaboration with your IT colleagues in Denmark and across the Nordic region.
Your responsibilities will also include:
You have experience with IT support having worked in a service desk. This means you have basic knowledge of technologies like Office 365, and you are familiar with various operating systems and client systems solutions.
But more importantly, you are service minded and understand the users need, you are curious and explore the right solution, you work structured and you may even have experience with project management.
You resolve a wide range of issues in an efficient and creative ways, and you can identify areas for improvement and drive the implementation of the right solutions.
You work independently; with minimal guidance on day-to-day work and new projects or assignments.
You have as minimum a bachelor’s degree in Computer Science, Engineering or related quantitative field or industry domain.
Data is everywhere. 2.5 quintillion bytes of data are created every day. Anyone with the tools to understand this data, has the keys to unlock the world. SAS gives you the keys. Our powerful analytics software helps banks reach their customers more effectively. It enables local councils to tackle corruption and save valuable resources. And it analyses medical data to help doctors efficiently allocate organs for transplant operations.
However, despite our powerful technology, we are nothing without our people. Our founder Jim Goodnight says that 95% of his assets drive out of the gates every evening, and this is clearly shown in our corporate culture. We pride ourselves on creating an open, friendly environment which supports our employees and allows them to grow.