SAS Cloud Platform Administrator/Systems Developer (Build Services) - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Systems Integrator for the SAS Managed Cloud Delivery Services team in the Cloud and Information Services (CIS) division, you will pursue technical excellence and seek opportunities to improve our SAS Managed Cloud Hosted and Remote Managed Service environments. Every day will be challenging but rewarding, with opportunities to learn something new every day.    You will guide and lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.   As a SAS Cloud Platform Administrator/Systems Developer (Build Services), you will:   - Be an advocate for SAS customers utilising your skills and expertise to ensure that customers realise full value from their SAS investment. - Collaborate with customers, analysts, developers, and implementation team members to deploy, manage, diagnose, debug, design, prototype SAS and third-party enterprise class software systems. - Work with global product R&D, Technical Support and CIS teams to drive customer satisfaction. - Assist the team in efforts to improve quality, efficiency, and automation around service delivery tasks. - A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. - Configure, manage, monitor, and debug mid-tier software. - Manage, monitor, and maintain container-based applications deployed in cloud container services. - Contribute to overall service quality by identifying or leading efforts the reduce time, reduce toil, and/or improve the customer experience with SAS Cloud services.   Required Qualifications - 3+ years of technical experience or equivalent including: - 1+ years of experience with Kubernetes / CaaS - 1+ years of experience Enterprise Platform Support - 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. - 2+ years of experience with UNIX or Linux supporting enterprise class applications. - Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. - Ability to work flexible business hours as required by global customers/business needs. - Communicate clearly and efficiently with internal and external stakeholders highlighting any risks or blockers with recommendations to remediate and work around identified issues. - Stay current on SAS offerings, technologies, and industry trends. - Contribute to tooling, automation, and system engineering efforts, freeing yourself and others from day-to-day toil. - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - Equivalent combination of related education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.  Preferred Qualifications - Experience with SAS applications - Experience in Microsoft Azure Cloud – COMPUTE, STORAGE, NETWORK, SECURITY - Know-how – Authentication techniques and their integration along with debugging - ITIL v3/v4 Foundation Certification - ITSM Technologies (JIRA, ServiceNow) awareness and usage - Multi-lingual proficiency (English language is required) - Experience with Python, Ansible, or Kubernetes  - Scripting experience (bash, PowerShell, etc.)  - Installing and using SAS software and solutions  - Programming in SAS  - Deploying and managing JavaEE web application.  - Java or Web development experience  - Ability to travel up to 10% of the time.  Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 SASCLOUD

SAS Cloud Operational Administrator - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The CIS is looking for a Cloud Platform Administrator to Installs, configures, maintains, supports, and services customer SAS cloud systems & environments hosted by SAS or deployed on the customer’s premises.    You will be coming into a new and biggest growth area in SAS global. You will and have the chance to help to shape how we work in region while working for a variety of customers day-to-day.   As a Cloud Platform Admnistrator, you will:   - Deliver excellent customer service using a customer first and continuous improvement mindset. - Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions. - Provide support for global PSD/Partner delivered batch jobs and automations. - Manage day-to-day work through SAS Cloud ticketing systems using CIS best practices for ticket update quality and frequency. - Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers. - Create and maintain service documentation including runbooks, knowledge base articles, and wiki content. - Configure, manage, monitor, and debug mid-tier software. - Manage, monitor, and maintain container-based applications deployed in cloud container services. - Develop tools and software to manage SAS and third-party software. - Diagnose, document, report, and resolve system problems. - Work directly with external customers and interface with other support teams and vendors. - Participate in a 24x7x365 on-call rotation.   Additional Responsibilities  - Provides total support for a software systems. - Analyzes the data processing needs of users and operation personnel; proposes, designs, and implements hardware and software changes or programs to satisfy those needs  Required Qualifications - 5 years of experience in writing programs in more than one language required. - Two years of experience in end user and system administrator consulting or providing other first-level consulting required - Bachelor's degree in Computer Science, Mathematics, Statistics, or related quantitative field. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.  Preferred Qualifications - Knowledge of programming languages, operating systems, utilities, services, and editors for assigned area - Career level of technical knowledge of the internal workings, diagnostic tools, and features of systems - Aptitude for visualization of solutions for problems - based on available documentation or runbooks - Ability to script or write software programs that acknowledge the peculiarities of the underlying machine architecture - Excellent written and oral communication skills - Ability to work well with others and to problem-solve - Ability to independently learn how to use new facilities quickly from supplied documentation - Understands the interdependencies between multiple systems and software within a computing infrastructure - Understanding of system architectures and infrastructures Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 SASCLOUD  

SAS Cloud Operational Administrator - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The CIS is looking for a Cloud Platform Administrator to Installs, configures, maintains, supports, and services customer SAS cloud systems & environments hosted by SAS or deployed on the customer’s premises.    You will be coming into a new and biggest growth area in SAS global. You will and have the chance to help to shape how we work in region while working for a variety of customers day-to-day.   As a Cloud Platform Admnistrator, you will:   - Deliver excellent customer service using a customer first and continuous improvement mindset. - Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions. - Provide support for global PSD/Partner delivered batch jobs and automations. - Manage day-to-day work through SAS Cloud ticketing systems using CIS best practices for ticket update quality and frequency. - Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers. - Create and maintain service documentation including runbooks, knowledge base articles, and wiki content. - Configure, manage, monitor, and debug mid-tier software. - Manage, monitor, and maintain container-based applications deployed in cloud container services. - Develop tools and software to manage SAS and third-party software. - Diagnose, document, report, and resolve system problems. - Work directly with external customers and interface with other support teams and vendors.   Additional Responsibilities  - Provides total support for a software systems. - Analyzes the data processing needs of users and operation personnel; proposes, designs, and implements hardware and software changes or programs to satisfy those needs  Required Qualifications - 5 years of experience in writing programs in more than one language required. - Two years of experience in end user and system administrator consulting or providing other first-level consulting required - Bachelor's degree in Computer Science, Mathematics, Statistics, or related quantitative field. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.  Preferred Qualifications - Knowledge of programming languages, operating systems, utilities, services, and editors for assigned area - Career level of technical knowledge of the internal workings, diagnostic tools, and features of systems - Aptitude for visualization of solutions for problems - based on available documentation or runbooks - Ability to script or write software programs that acknowledge the peculiarities of the underlying machine architecture - Excellent written and oral communication skills - Ability to work well with others and to problem-solve - Ability to independently learn how to use new facilities quickly from supplied documentation - Understands the interdependencies between multiple systems and software within a computing infrastructure - Understanding of system architectures and infrastructures Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 SASCLOUD  

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The Education team  is looking for a Customer Training Advisor to be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets.   As a Customer Training Advisor you will: - Sell training products and solutions to current and prospective customers and with other education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Work closely with new and existing customers, Software Sales Account Executives, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions. - Implement all aspects of territory and account management and development and identify opportunities with high “close” potential, qualify and forecast timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system. - Proactively craft and propose solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assist customers in assessing their Talent Development needs. - Achieve success by using your consultative skills to effectively manage the sales process from discovery to close. - Work closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads. - Collaborate with other SAS lines of business to lead the SAS adoption and skills development journey from our customer. - Prepare quotations and proposals as needed; work with other departments to create and finalize contracts and set time schedules for services.  Required Qualifications - Previous experience in selling software training. - Knowledge of sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan - Ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. Ability to travel. - Fluent in English and Swedish.  - Equivalent combination of education, training and experience may be considered in place of the above qualifications.  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information:  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS    

  Job title: Licensing Analyst Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   Oversees and manages all aspects of the administration of new and existing software contracts with customers. Provides guidance to Legal, Sales and Enterprise Negotiations staff to aid in the negotiation of contracts which i) reflect accurate licensing practices and software inventories, and ii) are manageable for both parties. Primary Responsibilities: - Reviews and assesses contractual documents for new software licenses which often require non-routine contract management. - Interacts regularly with external customers and other global staff, including Sales, Technical Support, Legal, Finance and others to provide optimum account management. - Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and customer expectations. - Understands and assesses implications of proper revenue recognition and other issues related to the management of assigned contracts. - Prepares customer invoices, and maintains associated back-up documentation, in accordance with contractual terms and conditions. - Updates and/or edits internal customer database to add new license observations, initiate media creation and coordinate special requirements and/or exceptions as needed. - Ensure paperwork is done via CLM and stored in CLM. - Responsible for ensuring accuracy of all data related to customer software licenses. - Perform Regional required ad-hoc tasks as requested. - Perform QAR (Quality Audit Review) promptly. - Ensure cancellation are done on a timely manner. - EUVL/ FCC – Ensure all indirect deals have EUVL/FCC before invoicing. No Finance/audit issues. - Track Online payments in the company’s Bank accounts coordinate with the finance department. - Generating invoice from the system and sending full term license keys to the customers. - Gathers, interprets, and uses complex data to develop actionable steps that will improve processes and optimize results. Additional Responsibilities - Proactively identifies and resolves internal coordination issues to meet customer requirements within operational and legal parameters. - Independently analyzes unusual contractual requirements and applies knowledge of company policies and procedures to formulate feasible strategies for efficient contract management. - Provides guidance to other Contracts staff and assists with departmental systems testing, special projects, and/or development of departmental procedures to increase productivity and/or efficiency. - Excellent written and oral communication and interpersonal skills - Ability to manage a heavy workload in a multi-task environment - Proficient in the use of Microsoft Office suite of products (i.e. Excel, Word, Outlook). - Ability to think independently and solve problems under limited direction and supervision   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information:   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  Senior Communications Specialist   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job By joining the SAS Emerging Europe and Asia Pacific (EMEAP) Marketing and Communications team, you will be responsible for planning, coordinating, and executing communication deliverables and activities in support of corporate and executive goals, employee and customer engagement and the company's marketing programs for software products and services, as directed by department head and/or group managers. You will work directly with the SAS EME Asia Pac leadership to develop and execute an exec comms strategy and help amplify their voices to both internal and external audiences.   Reporting to the Director Communications, EME Asia Pacific, the key responsibilities for this Senior Communication Specialist role will be: - Planning and execution of communication strategies to drive internal and external SAS brand awareness, employee engagement and share of voice - Primarily supporting the regional Sales and Marketing executives, develop executive communications strategies and execution to promote executive visibility and engagement, both internally and externally - Build stakeholder relationships with regional leadership in all functions such as HR, Finance, Operations etc. to establish relevant messaging and communications plans and activities - Create internal and external communications including regional kickoffs, townhalls, key announcements, newsletters, blogs, byliners, presentations, scripts, digital & visual comms (video, audio, social media, slides, graphics, web content etc.) - Prepare communications materials for senior leadership at key industry and internal events (could be talking points, speeches, presentation development) - Publishes to, and works in, a number of content, communications or digital platforms - Manage multiple communications projects from conception to completion, bringing strong organisational skills, attention to detail and ability to manage multiple stakeholders, tasks and deadlines - Collaborate with global and regional SAS teams to ensure that communication initiatives align with global messaging frameworks and timelines - Support the Director, Corporate Communications with the execution of communication programs across EMEAP including Media Relations.   What we’re looking for - 8+ years work-related experience in communications-related roles, with at least 2 years in an internal / executive communications role - Ability to establish strong relationships with senior stakeholders across the company - Demonstrated ability to develop communications strategy to achieve corporate goals - Advanced written and verbal communications skills, with the ability to communicate effectively with a wide variety of audiences - Communications experience in a corporate environment or in a B2B, high-tech or PR agency - Bachelor's Degree in English, Journalism, Business, Advertising, Marketing, Media, Communications, or related field - Media relations experience and established contacts in business and/or technology industry media and events - Experience developing content for a culturally and geographically diverse, remote and mobile workforce as well as using metrics to measure communication effectiveness - Demonstrated strength in practices related to measuring communications projects, including new media - Demonstrated project management and meeting facilitation skills - Demonstrated understanding of communication concepts/functions and software (Excel, Word, PowerPoint, HTML, Design). - Experienced with social media communications channels; ability to integrate these channels into plans & strategies to achieve stated goals - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS #LI-DK

    As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center, you will participate in operational and transformational initiatives as related to Service Management.  As an Incident Manager, you will be responsible in the ongoing definition and improvement of service management policies, processes, procedures, and their supporting tools. While this position primary focusses on Incident Management (including Major Incident Management.  This position will also be responsible for encouraging the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT.     Responsibilities may include:  - Participates in the development, implementation and communication related to several Service Management processes including Incident, Problem, Change, Configuration, Event, Knowledge, Request and Service Portfolio Management - Perform the Major Incident Management (MIM) role to anchor and drive quick resolution for high priority incidents - Participate and champion the Change governance initiatives including reporting, coordination and tracking activities - Participate in efforts to implement ITSM technical solutions necessary to automate processes and support the operation of end-to-end IT services delivery and support processes. - Provide business analysis support by identifying requirements for ITIL based tools and applications, specifically ServiceNow and executes user acceptance testing. - Work with development teams and project management on the implementation, enhancement, and support of IT service management tools (CMDB, ticketing system, etc.) - Champion ITIL best practices and their implementation throughout SAS - Define and propose the key performance indicators and critical success factors for global IT services - Work with IT leadership to ensure alignment and adoption of ITSM processes and tools within the overall service management strategy - Act as advisor in recommending continual service improvements to operational activities that will enhance service robustness and reliability - Monitor key ITSM dashboards or queues to ensure the appropriate priority and triage during assigned shift. - Work with the team, management, and SAS Service Owners to create, maintain, and improve the documentation needed by the team for successful execution of daily tasks. - Review and assess OLA/SLA data with SAS Service Owners to improve incident resolution and request execution. - Drive customer first approach in all service interactions in a dynamic environment while managing competing demands. - Work with Global Operations Center supervisors and management to ensure consistent service delivery.  - Work 24x7 on monthly rotating schedule including weekends and holidays.   Qualifications  Essential:  - Bachelor’s degree in Computer Science or related field plus seven years’ experience in IT.  An equivalent combination of education, training, and experience may replace these requirements. - Experience providing infrastructure, OS, and/or application support for customers. - Technical Skills - Operating Systems: Windows, RHEL Linux - Application: SAS, Java based enterprise applications - Self-driven with ability to train/coach employees on varied ITSM topics - Strong troubleshooting skills - Professional written, verbal, and interpersonal communication skills are essential. - Ability to work in a strong team environment as well as independently.   Preferred:  - ITIL Foundation Certified - Experience with ServiceNow (IT Operations Management, IT Service Management). - Solid knowledge of multiple operating systems. - Knowledgeable in Six Sigma, Lean or related methodology. - ISO, SOC 2, FedRAMP Compliance hands on knowledge. - Knowledge of VMware and cloud hosting providers.  

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.   SAS Infrastructure as a Service (IaaS) Team is a service organization responsible for providing IT support for our full spectrum of SAS Solutions to Infrastructure & Platform Services. Additionally, the Infrastructure as a Service (IaaS) team works with other SAS IT teams to improve our service catalog offerings to our customers including helping to implement next generation technologies. As an Engineer in the SAS Infrastructure as a Service (IaaS) team, you will use your communication and technical skills to support internal and external customers in our hosted & internal environment.  You will help design, implement, and support a large heterogeneous computing environment.  You will be responsible for helping to maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions. This specific request is for an IaaS Delivery Architect Information Systems Engineer   Experience: 5-8 Yrs (in Project Management)   Responsibilities would include: -          Manage deadline-driven, team-oriented projects. Responsible for attainment of overall project objectives and goals. -          Establish budget and delivery schedule, based on project requirements and in consultation with stakeholders and internal and external project team members. -          Determine resource needs and coordinate requests for personnel, equipment and other resources. -          Direct activities of project staff. May provide technical leadership as appropriate for projects. -          Initiate and track projects. Maintains project documentation including updates to Project/Portfolio Management systems, plans, schedules and status reports. -          Manage project scope and customer expectations. -          Work with team to define project goals and implementation strategies. -          Negotiate with customer about project issues related to risks, cost, time, and deliverables. -          Communicate project status to stakeholders and management. Provide presentations on projects (e.g., kick-off, scope, deliverables, and schedule) as requested. -          Use appropriate interpersonal styles and communication methods to work effectively with business partners (e.g., peers, functional partners, cross-sector partners, matrixed partners, external vendors, etc.) to meet mutual goals and objectives. Organize and manage assigned projects considering department, division, and corporate priorities and goals   Technology/Vendor experience: -          PMP Certification -          Strong organization and planning skills -          Excellent written and verbal skills -          Demonstrated ability to plan, organize and deliver projects -          Experience with formal project management methodology -          Ability to lead a project team -          Working knowledge of the working environment which applies to the scope of projects to be managed (project characteristics may include development, infrastructure, analytics, global, 3rdparty, compliance, etc.) -          Ability to conceptualize client needs and translate them into implementation strategies -          Resolves problems with minimal management assistance, escalates appropriately -          Strong negotiation, facilitation, and presentation skills -          Global business perspective and effective global team management   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.1 SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   .    

Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   The Customer Success team is looking for a Sr. Customer Success Manager to establish and build broad relationships with SAS customers to adopt and expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.   As a Sr. Customer Success Manager, you will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements.  Required qualifications - Good knowledge of basic sales techniques.Knowledge of SAS will be a distinctive advantage  - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - An equivalent combination of related education, training and experience may be considered in place of the above qualifications.  Additional Information   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.  Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.  

  Senior Technical Support Account Manager – Hybrid   Senior Technical Support Account Manager    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job The Technical Support team is looking for a Senior Technical Support Account Manager who will provide post-sales support across enterprise-class SAS business software applications and/or solutions for strategic customers as assigned and serve as an advocate and escalation point for the customer acting as a liaison between all SAS divisions. Provide input and guidance during the customer lifecycle and contributes as a stakeholder to the success of the customer’s relationship with SAS. you will:· - Act as a strategic technical advisor to customers on SAS support related activities - Proactively communicate carefully and effectively with customer and experts across SAS during the problem resolution process. Accurately document and specify information in the tracking system during the entire track life cycle. Provide status updates for all outstanding issues. - Consistently set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). Follow defined Standard Operating Procedures to ensure consistent delivery of standard and services.  Co-ordinates SAS resources as required to deliver support services.  Often perform these duties under pressure where decisions have a significant business impact for SAS and/or customers. - Routinely build knowledge of SAS and specialized technical and business domain knowledge with an understanding of the business problems that are addressed by SAS applications and/or solutions. Apply expertise in multiple areas of the SAS system to help customer understand and solve their specific business problems, vision of business solutions, unique requirements, and operational capabilities and limitations.  Help customer understand where risks exist, suggest strategies for mitigation, and recommend resources to help reduce risk.  Facilitate the timely and sufficient resolution of all customer issues and requests.  Work remotely or on customer site as necessary to deliver the services. - Keep abreast of other vendors’ products. Advise users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products.  Contact vendors to report problems and obtain information. - Collaborate with experts across technical support departments, SAS divisions, and partners when necessary. Keep internal and external stakeholder groups informed of problems, suggestions and general comments and concerns related to the software, the business domain, and the account, as appropriate.  Act as an advocate for the customer. - Identify and share account intelligence with sales account teams, identifying new software or services sales opportunities. Contribute to the proposal definition and sales of new support service opportunities. Solicit feedback on technical support services. - Suggest, manage, and implement special projects to assist Technical Support, users, or other teams.   Required Qualifications - Strong communication skills - 7-8 years of experience in a leadership role - Expert knowledge of SAS products and their applications or specialized products related to the assigned customer - Excellent organizational skills, ability to communicate clearly, and strong problem resolution skills - Has a proven understanding of corporate account business needs and knowledge of the support industry - Ability to use unique skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways - Has ability to deliver presentations to various audiences including colleagues, customers, and industry experts - Travel as business requirements dictate at management discretion - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications - Strong conceptual abilities - Creativity and project management skills - Technical account management skills - Ability to take initiative by suggesting, managing and/or implementing special projects to improve the level of support offered by the entire Technical Support Division. - Ability to act as a positive role model for others in their department and division. - Ability to diplomatically handle issues with customers by working within and across departments and divisions. - Ability to anticipate needs (e.g. training or documentation) within their department or the Technical Support Division as a whole and takes action to meet those needs. - Ability to provide guidance and input to others on how to handle escalations.   Can manage expectations at all levels of business. Manages multiple escalations simultaneously.   Benefits highlights - Flexibility and Competitive Package. - Our Recreation and Fitness center offers recorded fitness classes to help you fit movement into your day. - Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. Additional Information Please insert appropriate compliance verbiage for your country.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

Cloud Services Delivery Manager - Hybrid    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Services Delivery Manager you will be part of the SAS Cloud team who works with external customers to ensure that the SAS solutions meet and evolve with their business needs. They possess knowledge of the unique cloud industry best practices, and current and future SAS services and work closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. They own the SAS Cloud Customer Experience and are accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment.   As a Cloud Service Delivery Manager, you will: - Champion and advocate for the customer experience (voice of the customer). - Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services. - Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and managed application services. - Serve as a ‘connector’ to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer needs. - Build and maintain strong, long-lasting customer relationships built on trust and transparency. - Partner with the sales organization to win new business and drive customer renewals, growing accounts organically by identifying opportunities for growth and driving these opportunities with the sales team. - As relevant, partner with Customer Success organization to identify opportunities to increase SAS usage across customer functions and processes. - Accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours. - Manage a highly complex and varied portfolio of solutions and managed application services that may have a global footprint and require engagement outside of normal business hours. - Conduct regular managed application service health checkpoints with the customer to ensure that customers are achieving their desired outcomes. - Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS. - Provide expertise in ITIL processes to manage customer service delivery and support. - Apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis and corrective action are taken with the appropriate teams. - Manage customer budgets, ensuring profitability. - Provide relevant input and feedback about products, performance, costs and customer experience on a regular basis to ensure continual service improvement. - Identify and implement process improvements based on a data driven approach. - Lead and facilitate activities that monitor and measure hosting capacity and overall performance; puts forward recommendations for change that maintain optimal hosting and application performance. - Track all outstanding customer pre and post-delivery issues and provides status updates to clients as necessary. Additional responsibilities may include: - Serve as the Cloud Service contact for at least one customer project. - Provide feedback on internal processes. - Facilitate complex meetings with a broad range of customers, internal teams, and/or industry personnel. - Actively pursue mentorship and coaching that will assist in detecting and preventing issues. - Ensure financial and customer management systems are kept current with relevant customer data. - Route incoming customer tickets to appropriate parties for resolution and follow up as needed. Required Qualifications - Bachelor's degree or technical certification(s) preferred but not required. - Typically requires minimum three years of experience in a Customer supporting role. - Right to work in France  - French and English fluency  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. Preferred Qualifications - Excellent communication skills. - Ability to work well under pressure. - Ability to establish and maintain strong customer relationships. - Experience in presenting to end users. - Ability to work independently and as part of a team. - Aptitude to learn and understand technical concepts, structures, requirements, environments, etc. - Foundational understanding of managed service delivery models and applicable industry/verticals. - Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 #SAS SASCLOUD  

  Senior Associate Licensing Analyst - Japanese Speaking (1 year renewable contract)    Summary: Oversees and manages all aspects of the administration of new and existing software contracts with customers. Provides guidance to Legal, Sales and Enterprise Negotiations staff to aid in the negotiation of contracts which i) reflect accurate licensing practices and software inventories, and ii) are manageable for both parties.   Primary Responsibilities: - Reviews and assesses contractual documents for new software licenses which often require non-routine contract management. - Interacts regularly with external customers and other global staff, including Sales, Technical Support, Legal, Finance and others to provide optimum account management. - Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and customer expectations. - Understands and assesses implications of proper revenue recognition, global intra-company allocations and other issues related to the management of assigned contracts. - Prepares customer invoices, and maintains associated back-up documentation, in accordance with contractual terms and conditions. - Updates and/or edits internal customer database to add new license observations, initiate media creation and coordinate special requirements and/or exceptions as needed. Additional Responsibilities - Proactively identifies and resolves internal coordination issues to meet customer requirements within operational and legal parameters. - Understands and applies knowledge of company policies and procedures to efficiently manage a variety of types of contracts.   Knowledge, Skills and Abilities - Japanese language ability, preferably JLPT N2 and above - Strong written and oral communication and interpersonal skills - Strong time management and organization skills - Ability to manage a heavy workload in a multitask environment - Ability to think independently and solve problems under limited direction and supervision - Bachelor's degree, preferably in Business or related field. - Typically requires a minimum of two years of related contract administration experience, preferably involving computer software or hardware, including direct customer contact responsibilities. - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above. - Ensures all applicable security policies and processes are followed to support the organization's secure software development goals.     Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-RN #SAS

  Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers.   During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English     Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in EU, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1 #SAS #SAS  

  Position: Associate Technical Support Engineer  Location: Seoul, South Korea 한국, 서울   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.  To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers. During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      첫날부터귀하는기술지원팀의소중한일원이될것입니다. 귀하는기술지원팀의최고의인재들과협력하고지식을공유하려는열정을가진사람들로부터멘토링을받게됩니다. 당신은배움을멈추지않을것이며매일최선을다해일할수있도록격려받을것입니다. 이역할을준비하기위해 (현장또는가상) 기술교육프로그램에참석하게됩니다. Technical Enablement Academy는소프트스킬교육외에도핵심 SAS 기술분야에대한교육을제공합니다. SAS 소프트웨어애플리케이션및솔루션에대한지원을제공하는데필요한도구를받게됩니다. 주요이해관계자는가이드, 코칭및전문가의피드백을제공합니다. 또한여러전문 SAS 인증을취득할수있는기회도있습니다.     Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge  여기우리가찾고있는사람이당신일수있습니까? - 열정적인문제해결사 - 기술과그작동원리에대해깊은호기심을가진사람 - 뛰어난연구능력을갖춘매우창의적인사람 - 어려운문제를해결할준비가된사람 - 서비스정신을가지고자신있게탁월한고객서비스를제공할수있는사람 - 기꺼이도움을요청하고지식을공유하려는사람   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems 교육이끝나면정규활동에는다음이포함됩니다: - 철저하고자세한문제설명작성을포함하여고객이보고한문제에대한지원, 문제해결, 우선순위지정, 진단및문제관리를제공한다. - 에스컬레이션활동및커뮤니케이션을포함하여내부및외부기대치를평가, 설정및관리한다. 이활동은의사결정이 SAS와고객에게상당한비즈니스영향을미치는경우스트레스를받는경우가종종있습니다. - 문제를해결하는동안고객과전화, 이메일및 Microsoft Teams 등을통한커뮤니케이션을한다. - 여러 SAS 시스템구성요소와타사제품간의복잡한상호작용에대한지식을학습하고사용하여소프트웨어문제를진단하고해결합니다. 문제를재현하고디버그하기위해고객환경을복제할수도있다.   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English SAS가기대하는필수자격은다음과같습니다: - 학사학위또는이에상응하는교육, 훈련및관련경험 - 아직대학에재학중인경우 2023년 5월/6월이전에졸업필요 - 컴퓨터프로그래밍에대한학업또는업무경험또는신기술습득에대한적성 - 최대경력 5년이내지원자 - C, Java, Python, SAS 또는 3세대또는 4세대언어프로그래밍경험 - 어려운문제를해결하기위한기술솔루션을구축하기위해동료와협력하려는진정한열정 - Windows, UNIX 또는 Linux와같은운영체제중하나이상에대해충분한경험우선. Windows, Unix, Linux에대한일반적인이해필요 - 다양한기술적배경을가진사용자와소통할수있는능력을포함하여탁월한분석, 문제해결및문제해결기술. - 문제를해결하기위해기술지원내부서간에효과적인의사소통능력 - 문제에대한 Fix가불가능할때문제우회방법결정 - 이전인턴십, 업무경험, 프로젝트또는출판물에서입증된것처럼소프트웨어지원에대한진정한열정이있어야함 - 영어 speaking/writing 실력선호 (Business level fluency in English) : 전화, 이메일및채팅등으로 AP/본사지원팀과 R&D 등과효과적인협업이가능하고, 영어로진행되는 Virtual meeting/training 과영어로만들어진다양한기술자료를통한 skill 향상이가능해야함.   Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.      Additional Information   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #SAS #LI-IL1

  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.  To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers. During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge  Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English Location: - Australia (Sydney / Melbourne / Canberra)   Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.      Additional Information   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #SAS #LI-IL1

  Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers.   During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English     Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in EU, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1

  Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers.   During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English     Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in EU, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1

    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Education team  is looking for an Education Account Executive to be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets. This position is based in Instambul, Turkey. We have a Hybrid approach to work.     As an Education Account Executive, you will: - Sell training products and solutions to current and prospective customers and with other education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Work closely with new and existing customers, Software Sales Account Executives, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions. - Implement all aspects of territory and account management and development and identify opportunities with high “close” potential, qualify and forecast timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system. - Proactively craft and propose solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assist customers in assessing their Talent Development needs. - Achieve success by using your consultative skills to effectively manage the sales process from discovery to close. - Work closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads. - Collaborate with other SAS lines of business to lead the SAS adoption and skills development journey from our customer. - Prepare quotations and proposals as needed; work with other departments to create and finalize contracts and set time schedules for services.  Required Qualifications - Previous experience in selling software is essential. Specific experience in selling software training would an advantage. - Fluent in Turkish and English. - Knowledge of sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan. - Ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Equivalent combination of education, training and experience may be considered in place of the above qualifications.  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.    Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. Additional Information:  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    

  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job This is an exciting opportunity for an inspiring leader who is passionate about driving business growth and nurturing a winning team. The ideal candidate will be a strategic thinker with excellent leadership skills, a proven track record in sales, and a passion for driving results. In this sales leadership role, you will represent SAS’ interest and will lead and deliver the achievement of SAS’ strategic corporate and business objectives through the implementation of sound sales and marketing strategies in Taiwan.   As Country Leader, you will - Be responsible for achievement of total software revenue target and management business objectives (MBOs). - Identify key areas of growth opportunities, key accounts, potential clients/ alliances; develop and execute business plans in accordance with agreed financial and business targets to maximize revenue and profitability. - Take a strong lead and hands-on approach in business development and sales, creating and closing complex deals as needed; determine optimal utilization of staff and resources; improve the goals and accountabilities of sales team; effectively lead sales team to grow the business and reach revenue targets. - Analyze regional or industry market to determine the most productive sales strategies to increase, capture market share, and expand market awareness and market preference for focused products and technologies. - Nurture and strengthen relationships with current business partners and distributors, while proactively establishing and building new ones. - Coach/ lead a team of sellers to generate new business through value-based selling activities and managing relationships with key customers strategically. - Hire, train, develop, and retain solid and effective sales team. Assign appropriate sales goals and assignments to sales team determines optimal utilization of staff and resources to achieve company’s goals. - Enhance brand awareness in Taiwan; review the market and develop insightful strategies in response to emerging trends.   To be successful in this role, you will require: - 15+ years’ experience primarily in the software space including a minimum of 9 years’ experience in a leadership role, coordinating and/or supervising technical projects within the technology space. Demonstrated experience in successfully achieving a sales target. - Proven ability to manage, negotiate, and close complex sales opportunities that may be international in scope. Strong experience driving business growth preferably the financial services vertical. - Result-oriented individual with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.   - Excellent business acumen including an understanding of business strategies, competitive challenges, and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem-solving skills, and a customer-focused mindset are essential. - Proven ability to build meaningful partnerships and strategic relationships. Ensure that the organization understand and is responsive to the needs of the business. - Proven leadership and motivation skills to revitalize a winning team. - Strong communication skills in both Chinese and English; demonstrated project leadership skills. - Ability to travel as per business demand. - Bachelor's degree, preferably in Business, Marketing, Computer Science, or other relevant discipline. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    #LI-PTAP #SAS

  【勤務地】東京 【部門】ストラテジックエンタープライズ事業本部インダストリアル製造＆ユーティリティ本部 【ポジション】Account Executive (製造、大阪勤務）   ■ SASとは？ 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW（働きがいのある会社）のサーベイで上位にランキングされています。   ■ アワード - 2024年Chartis RiskTech100の総合ランキングで第2位 - 2023年Asia Risk AwardsにおいてIFRS 17 solution of the yearを受賞 - 2023年Chartisの評価において信用ポートフォリオ管理のリーディング・カンパニーに認定 - 2023年Chartisの評価において企業向け不正防止テクノロジー／モデルリスク・ガバナンスの2分野で10年連続リーディング・カンパニーに認定 - 2023年Chartis保険数理モデリングおよびファイナンシャル・プランニング・システムでリーダー企業に選出 - 2023年Chartisによる初のFRAMLソリューションの評価でリーダーに選出 - 2023年Chartisが資産負債管理（ALM）テクノロジーのリーダーに選出 - 2023年Chartis最新のALMテクノロジー分析においてリスク・テクノロジー・アワードで5部門を受賞 - 2023年Forrester Researchによるリテール・プランニング・プロバイダーの評価（Retail Planning Platforms, Q4 2023）で調査対象ベンダーの中でもっとも高いスコアを獲得しリーダーに選出 - 2023年Forrester Researchの調査でAI 意思決定プラットフォームにおけるリーダーとして選出 - 2023年Gartner Peer Insights 「Voice of the Customerレポート」のアナリティクスおよびビジネスインテリジェンス・プラットフォーム部門でCustomers’ Choiceに選出 - LGBTQ+インクルージョンの実現に関しする企業平等指数で最高得点100点を継続して獲得し「Equality 100 Award：Leader in LGBTQ+ Workplace Inclusion」を受賞 - 2023年Forbes誌の「女性にとって最も働きがいのある米国企業」の一社に選出 - 2023年Fast Companyのイノベーターにとって最も働きがいのある会社リストに選出   【仕事内容】 製造業企業向けの既存、新規営業となります。顧客業務課題に対して、SASで課題解決を検討し、案件発掘（案件生成）～クロージングの実施までを実施します。   【必須条件】 - 顧客の現場部門（製造業務メンバー）やIT部門と折衝し、各々の視点で客先課題・ニーズを抽出し、キャッチアップができること - Account Planを作成できること - ソリューション営業もしくはプリセールスの経験３年以上 - 製造業界の経験３年以上   【あればプラスとなる条件】 - 顧客の特性に応じたアプローチを柔軟にご経験されたことがある方 - ビジネスレベルの英語力 - SE or Pre-Salesのご経験がある方 - CxOレベルとのエグゼクティブエンゲージメントの経験 - 情報系システムの営業経験、AI/Analyticsソフトウェアの営業経験 - 半導体業界の知見   【ポジションの魅力】 AI/Analyticsにおけるデータ活用の最先端の提案やプロジェクトに関わることが可能 グローバルカンパニーの強みを活かし、多数あるグローバルのユースケースからオポチュニティー発掘が可能 グローバルカンパニーとしてリージョンのスペシャリストなどと一緒に案件を推進するなどのコラボレーションが可能です   【求める人物像】 - 答えのない問題に向き合っていくことが可能な人材 - Growth Mindsetを有した人材（経験よりもGrowth Mindsetを優先します）   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-GE1 #LI-HYBRID #SAS