• Operations support for service delivery department

    Job Locations SK-Bratislava
    Requisition ID
    Job Category
    Administrative and General
    Travel Requirements
  • Company Overview

    Exerienced reporting/analytical/data support for Service delivery department


    We are searching for a person who would help SAS Service Deliveryregional manager with operational and administrative tasks connected with their day-to-day work.  If you are a passionate helper who enjoys exact, well-defined and support tasks or you are interested in understanding how a regional service delivery office operates, this might be your next opportunity.


    What you will do:

    • Prepare inputs for monthly review with regional management, monthly team meetings and for quarterly business reviews with regional management, monthly overview of KPIs from a pre-setup Visual Analytics report
    • Organize and administrate regional knowledge sharing sessions (online) with the respective members of SAS service delivery team
    • Prepare analysis of non-paid project activity broken down to respective SAS customers (monthly)
    • Regular maintenance of databases (forecast of available opportunities, project lifecycle – offer – order - invoice, timesheets, etc.)
    • Calculate project profitability after project closure
    • Archive and keep all service delivery documentation up to date
    • Monitor continuous training activities of Service Delivery team members and communicate the progress to the corporate
    • Coordintation activities connected with the agenda/meetings/anticipated travel of the Service Delivery head

    What you will need:

    • Proactive attitude and genuine interest in day-to-day operations of a service delivery department
    • Accuracy, common sense and flexibility
    • Active listening and good interpersonal skills
    • Solid experience with MS Office package (focus on Excel, Word, Power Point and MS Project)
    • Fluent English

    Recommended Renumeration: 1200-1800 EUR gross/month



    About SAS:

    SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. Whether you're a university recruit, or an experienced professional ready for the next big challenge, SAS brings perks, passion, and the potential to grow. No limits.


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