Head of Managed Application Services - LatAm (Senior Manager, IT)
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”
If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.
What we do
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.
What you’ll do
This management level position has overall responsibility for the delivery of SAS' Managed Application Services within LATAM region. The Managed Application Services team is a global delivery team that is tightly matrixed with other regional service delivery Centers of Excellence and global resource hubs.
This position will work with the other global leaders to ensure the consistency of the overall customer delivery. The daily activities of this team include SAS Enterprise software deployment and upgrades, configuration and integration, system administration, monitoring, incident resolution, problem management, configuration and change management, security management and monitoring, capacity planning, availability management, disaster recovery and routine update of services. In addition to the day-to-day operational management of the team, this role will interface with local and global leadership and act as a regional escalation point for Managed Application Services.
What we’re looking for
The nice to haves