SAS

Salesforce Administrator - JMP

Job Locations MY-Kuala Lumpur
Requisition ID
20040071
Job Category
JMP
Travel Requirements
10%

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?” 

 

If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless. 

 

What we do: 

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market.Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. 


JMP is a business unit of SAS that produces interactive software for desktop statistical discovery. JMP has been a part of SAS since the first version of JMP statistical discovery software was launched in 1989, bringing interactive data visualization and analysis to the desktop.

 

Our team is seeking a passionate Salesforce Administrator to work alongside our highly skill Salesforce Admin and Development team and support our rapidly-growing software sales and marketing organization.

 

 

What you will do:

The ideal candidate should have knowledge of Agile methodology, requirements gathering and  business process re-engineering. This motivated individual will be responsible for supporting over 250 Salesforce users in an international sales and marketing organization. The right candidate is a team player who seeks to provide transformative business solutions with excellent customer service.

Primary Responsibilities:

User Management

  • Provide day-to-day end-user support for Salesforce users.
  • Manage user profiles, roles, permission sets and assignment rules.
  • Assist with onboarding training as well as ongoing training for new or modified functionality.

Salesforce Management

  • Strong understanding of Salesforce platform with focus on Sales Cloud.
  • Respond to user-submitted cases and be able to identify, diagnose and resolve technical problems or escalate to other team members as necessary.
  • Create and customize standard and custom objects including fields, page layouts, workflow rules and validation rules.
  • Monitor and improve data quality and integrity.
  • Perform data loads
  • Ability to customize reports, dashboards, workflows, process builder, approval processes
  • Assist in development of Knowledge articles for consumption by Salesforce users.

Business Requirements and Project Management

  • Interact with business users across all levels of the organization.
  • Knowledge of software development methodologies, including Agile.

Education and Experience

  • Bachelor’s degree or higher
  • 3-5 years Salesforce administration experience.
  • Salesforce Admin Certification preferred, but not required.
  • Prefer experience with tools such as Data Loader, Conga Composer, Docusign, Validity PeopleImport and Dupeblocker.
  • Detail oriented self-starter with strong written and interpersonal skills.
  • Preference for experience working in multi-national organizations.

*To qualify, applicants must be legally authorized to work in the country of application and should not require sponsorship for employment visa now or in the future

 

All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.

 

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