Senior Engagement Manager

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”  

If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.  

What we do   

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  

What you’ll do 

We’re looking for an Senior Engagement Manager to join our team to work with our Commercial Customers in the UKI. As a Senior Engagement Manager, you will manage a varied portfolio of consulting services opportunity assignments, forecasting revenue and identifying resource requirements for proposed services engagements. You will lead sales efforts for consulting services including development and delivery approaches for different solutions. Furthermore, you will be responsible for developing and maintaining relationships with sales staff, customers, internal and external stakeholders to ensure successful positioning of consulting services with a consistent message communicated to our customers and/or business partners. 

In this role you will: 

• Develop proposals and value propositions for Professional Services engagements from inception through delivery for new and upgraded services. 
• Establish ongoing, strong relationships with customers and SAS stakeholders (Delivery, Sales, Customer Advisory, Education, Technical Support…) to manage expectations and support long term partnerships to drive a roadmap of services opportunities 
• Create a vision and articulate the value of professional services to customer stakeholders via several methods including preparing and delivering presentations at senior management levels 
• Resolving conflict between the proposal team and other organizational units in a satisfactory manner, including engaging management as necessary 
• Managing services related revenue target including opportunity pipeline/funnel development and management and forecasting signed services revenue and resource requirements for proposed services engagements 
• Proactively developing services sales strategies to drive software independent services revenue and participate in services opportunity review sessions with account teams and senior management 
• Maintaining an individual training plan on key SAS technology and solutions together with an awareness of current services capabilities and offers as well as create new offers that address customer requirements 

What we’re looking for 

• Excellent knowledge of strategic sales techniques and will to be able to analyses and evaluate territory dynamics to develop and implement a sales plan.   
• As the successful candidate you will be good at problem-solving and have conflict resolution negotiation, decision making and interpersonal skills.  
• You will be able to initiate and lead projects coupled with the ability to work effectively in a team environment and independently.  
• Ideally, you will have a good knowledge of SAS solutions and services, architecture and resources, but this is not essential. 

When you join the SAS Institute UKI Professional Services Division (PSD), you become part of a highly skilled and ambitious team of more than 100 experts in our cross-country specialist teams, we solve critical business analytics challenges and provide superior client services for the largest local and international companies and public organizations. 

In SAS Institute UKI PSD, we give you freedom of initiative and provide steep learning curves for self-starting professionals. We encourage and support you to suggest innovative solutions that can benefit our clients as they become increasingly analytics-driven. We always strive for improvement but also remember to celebrate our breakthroughs together and with our clients. In all modesty, we tend to think that we are the best Professional Services Division in the world…join us and help make it even better 

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

The level of this position will be determined based on the applicant's education, skills and experience. We know that the confidence gap can get in the way of excellent candidates, so please don’t hesitate to apply even if you don’t think you have the necessary experience – we’d love to hear from you.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.

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