Do you want to work for the world leader in analytics? Do you want a fulfilling career in one of the top tech compnaies in the world? Do you want to help empower and inspire customers?
The Customer Success Manager will manage a portfolio of mission-critical customers in banking and insurance sector who have purchased our strategic technology or solutions.This position is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this individual will directly impact contract renewal, reduction in churn and a healthy business relationship.The goal is to support those customers from onboarding through technology adoption, usage expansion and possibly modernization of their SAS estate. In addition, the Customer Success manager needs to ensure ongoing positive customer relationships and customer satisfaction by addressing customer inquiries, issues and concerns in a timely manner. If you enjoy long-term relationship-building, constant touch with customers across different levels and departments in combination with interesting solution content, this might be your next opportunity.
What skills and competencies we’re looking for
• We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.
• Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.
The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.