Work as part of the Network Engineering team with a primary focus on DNS, DHCP, and NTP services and infrastructure. Drive standards and best practices to ensure quality services and sustainability. Maintain critical architecture and responsive support. Architect multi-cloud solutions in a fast-paced environment with shifting priorities to meet customer requirements.

Primary Responsibilities:

• Architects and manages DNS/DHCP/NTP platforms for corporate SAS.
• Defines technology strategy and roadmaps.
• Maintains vendor relationships and assists with budgeting processes.
• Define support playbooks for additional personnel.
• Maintain domain name policies and follow domain ownership lifecycle.
• Define and maintain corporate standards including naming conventions.
• Manage lifecycle of the platforms (hardware, OS, services) through the TIME Model.
• General user support through debugging, troubleshooting, and user communications.
• Own and maintain living documentation for all services offered.
• Follow change management processes and standards.
• Analyzes, installs, acquires, modifies and supports operating systems, databases or utilities software as applicable to DNS, DHCP, and NTP.
• Performs usage planning, forecasting/trending, hardware/software configuration and installation of such items as operating systems, and patch management infrastructure, productivity applications, and virtualized environments as applicable to DNS, DHCP, and NTP.
• Researches, evaluates, performs cost analysis and writes business justification for purchasing new technologies.  Assists in vendor selection as part of this process.
• Assists with general network engineering projects
• Works closely with Global Information Security to implement solutions that enhance SAS’ security posture.

Additional Responsibilities

• Provides mentoring and direction for other members of the group
• Takes an active role in establishing departmental objectives
• Acts as the project lead on multi-disciplinary teams implementing global solutions of multi-million dollar systems
• Provides quality support to our internal customers
• Able to understand the difference between what is requested and how to fulfill a request
• Willingness to proactively improve processes and identify gaps in existing processes

Knowledge, Skills and Abilities

• Expert knowledge of DNS, DHCP, and NTP technologies
• Preference for experience with Cygna Labs / BT Diamond IP and Sapphire or similar products
• Solid understanding of TCP/IP, routing and switching, and network security solutions
• Preference for advanced Python and Bash scripting
• Excellent verbal and written communication skills; intuitive thinking skills
• Ability to interface with an operating system, such as Windows, Mac OS and iOS and the respective editor; ability to write scripts
• Ability to train others
• Ability to work well under pressure
• Ability to work well with others and to problem-solve
• Has a highly detailed understanding of many technology areas in use
• Learning SAS software
• Working with vendors on innovation and escalation