Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
We are looking for a motivated person who will manage a portfolio of install-base customers who have purchased our strategic technology or solutions. You will establish and build broad relationships with SAS customers to adopt and expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.
The goal is to support those customers from onboarding through technology adoption, usage expansion and possibly modernization of their SAS estate. You will ensure ongoing positive customer relationships and customer satisfaction by addressing customer inquiries, issues, and concerns in a timely manner.
This position is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this individual will directly impact contract renewal, reduction in churn and a healthy business relationship.
Areas of responsibility:
“Big Data is the future”. It’s a cliché, isn’t it? You’ve heard it bandied about all over the place, but what does it mean? Whenever you go online, you give out data. And the number of internet users in the world is estimated at over 3.5 billion people. Think about it.
Data is everywhere. 2.5 quintillion (2,500,000,000,000,000) bytes of it are created every day. And the universe is a vast, complicated place. Anyone with the tools to understand this data, has the keys to unlock the world. SAS gives you the keys. Our powerful analytics software helps banks reach their customers more effectively. It enables local councils to tackle corruption and save valuable resources. And it analyses medical data to help doctors efficiently allocate organs for transplant operations.
However, despite our powerful technology, we are nothing without our people. Our founder Jim Goodnight says that 95% of his assets drive out of the gates every evening, and this is clearly shown in our corporate culture. We are frequently ranked as having a top workplace culture, and pride ourselves on creating an open, friendly environment which supports our employees and allows them to grow.
Interested? Please get in touch!
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.