Primary Responsibilities for this Role Include:

• Develops and maintains infrastructure-related automation spanning deployment, configuration, decommission, and services in support of hosting operations
• Deliver automation specifically targeting AWS cloud and eventually other public and private cloud environments
• Provides operational support for automation, services, and deliverables within team scope
• Independently manages assigned projects and workload
• Contributes to documentation efforts to enable quicker support and knowledge transfer
• Provides testing and quality assurance for automation projects
• Provides bug fixes and new feature development on projects as assigned
• Follows SDLC methodologies and team standards
• Provides quality support to our internal customers
• Demonstrates willingness to proactively improve processes and identify gaps in existing processes

Essential Knowledge, Skills, and Abilities:

• Bachelor's degree in Computer Science or related quantitative field
• Knowledge of Python, Go or similar languages
• Experience with Terraform and IaC knowledge
• Experience with cloud technologies – AWS required; Microsoft Azure, GCP, and/or VMware optional
• Experience in server administration and configuration (RedHat or Windows preferred)
• Experience automating manual OS administration tasks
• Collaborative team experience demonstrating problem-solving skills
• Strong verbal and written communication skills; intuitive thinking skills
• Ability to independently learn new technoligies quickly from supplied documentation
• Ability to work well with others and to problem-solve
• Ability to work well under pressure
• Ability to train others

Preferred Knowledge, Skills, and Abilities:

• Advanced AWS experience and related certifications preferred, not required
• Experience automating VM deployment/decommission
• Experience with Terraform, Puppet, and/or Ansible
• Advanced experience with networking technologies such as firewalls, webservers and load balancers
• Advanced CI/CD implementation experience
• Experience with Shell scripting (Bash, PowerShell, PERL, etc.)
• Ability to effectively work on multiple projects at the same time
• Experience with change management procedures
• Experience with ServiceNow development of catalog items and workflows
• Has a detailed understanding of many technology areas in use
• Ability interface with employees of varying skillsets in a high-pressure environment
• Experience developing REST APIs
• Experience with relational databases

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