About Us

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.

About Job

As a Systems Developer for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our SAS Cloud Hosted and Remote Managed Service environments. You will be an advocate for SAS customers, using your skills and expertise to ensure that customers realize the full value of their SAS investment.

You will work collaboratively with customers, analysts, developers, and implementation team members to deploy, manage, diagnose, debug, design, and prototype SAS and third-party enterprise-class software systems.

You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture and support. You will work with global Product R&D, Technical Support, and other CIS teams to drive customer satisfaction and ensure service quality across all our SAS Cloud Hosted and Remote Managed Service environments.

You will contribute and help the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.

Individuals who excel in this role:

• Understand software development & how to read/write code or scripts
• Are familiar with deployment and integration methodologies and best practices
• Have worked in complex infrastructure environments with a variety of services working both independently and together
• Understands the interdependencies between multiple systems and software within a computing infrastructure
• Have knowledge of security, performance, server design, cross-platform architectures, SAS products, SAS solutions, storage, networking, and enterprise hardware.
• Understands the interdependencies between multiple systems and software within a computing infrastructure

You will / Primary Responsibilities:

• Integrate SAS software with systems and other third-party software
• Should work collaboratively with customers, analysts, developers, and implementation team members to deliver world-class SAS service.  
• Generate documentation for architecture, installation and on-going operational support of customer environments
• Should leverage deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through the implementation of Delivery Integration Services
• Should partner with a SAS Cloud Customer Success Managers to work through any technical obstacles the customer may experience.
• Should build the foundation for ongoing reliability by defining key performance metrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents.
• Should support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support.
• Should work with global R&D, Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remotely managed customer environments.   

Technologies you will work with on day one:

• SAS 9.4 & Viya Product Suites.
• Azure, AWS, and VMware-based cloud computing environments (compute, storage, networking, etc.)
• External and integrated databases – Oracle, Postgres, MSSQL,MySQL, Hadoop and others
• Working on Advance authentication
• API-driven tools and software
• Containerized software applications and orchestration (Docker, Kubernetes)
• ITIL management software - ServiceNow, CMDB, Jira, Git
• Middleware / Web-based applications (tcserver, apache, JBoss, etc.)
• Commercial, Opensource, and custom monitoring/alerting tools – Zabbix, Prometheus, Grafana

What we’re looking for / Profile Requirements:

• Curious, Passionate, Authentic and Accountable. These are our values and influence everything we do.
• Bachelor's degree in a quantitative field, preferably Computer Science, Information Technology or a related field.
• Problem-solving skills, Quick Learner, and a can-do attitude.
• Attention to detail and accuracy - while maintaining a solid awareness of the ‘big picture’.

• Ability to communicate with global peers and management in a clear, straightforward, and effective way.
• Strong analytic and deductive reasoning skills
• Data Migration Experience
• Awareness of Azure blob and ADLS
• Experties in PowerShell and Unix Shell scripting
• Knowledge of all type of Advance Authentication techniques and their integration with SAS Solution (OKTA, AD, SAML, SCIM, etc…)
• SAS Solutions integration with external datasources such as Oracle, Snowflake, Hadoop, Teradata, etc…
• SAS Data connectors for different types of DBs
• Analytic skills to resolve Network/connectivity issues
• Third Party software installation and integration with SAS Software
• Azure / Cloud Technologies knowledge

• 10+ years of technical experience including:
• 8+ years of experience in Enterprise-class software Integrations, installation & configuration.
• 5+ years of experience in Integration Technologies Implementation, support or consulting.
• 5+ years of experience with UNIX or Linux supporting SAS or Enterprise class applications.
• 3+ Years of Experience with implementing integrations with SAS on complex architectures within Cloud and Hosting Technologies (Microsoft Azure (Preferred), AWS, etc...)

• Working & Expert knowledge of Solutions:
  • Integration of SAS Products with different third-party tools and technologies

• Working knowledge of cloud services like Azure, AWS, and GCP and integrating them with Kubernetes.
• PowerShell and Unix Shell scripting

• Linux system administration tasks including configuration, troubleshooting, and automation.

Nice to have / Preferences:

• SAS 9.4, Viya Awareness or Certifications
• Experience in Microsoft Azure Cloud – COMPUTE, STORAGE, NETWORK, SECURITY
• Know-how – Authentication techniques and their integration along with debugging
• Working knowledge of Python and Ansible for automation.
• ITIL v3/v4 Foundation Certification
• ITSM Technologies (JIRA, ServiceNow) awareness and usage
• Ability to travel up to 10% of the time. 
• Multi-lingual proficiency (English language is required)

Why SAS

We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.

Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.

SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.

SASCLOUD