Cloud Technical Lead - Hybrid 

Nice to meet you!

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

As a Cloud Technical Lead for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for the technical implementation and ongoing operations of our hosted and remote managed SAS application environments for a select portfolio of customers. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS customer service

As a Cloud Technical Lead, you will:

• Provide technical leadership and ownership from contract signature through ongoing operations for hosted and remotely managed customer projects. 
• Oversee and approve all change management for customer portfolio.
• Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue.  Mitigate any technical blocking condition that prohibits progress to drive towards success.
• Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience.
• Facilitate actions as a SAS Administrator as required for tasks or issues with high complexity, increased urgency, or the potential for reduced effort or cost.
• Engage with key client counterparts as technical solution / subject matter expert on SAS Cloud.
• Articulate an innovative SAS Cloud technical approach / solution based on your understanding of client’s business and technical needs.
• Ensure SAS Cloud standards and best practices are adhered to and validated.

Required Qualifications

• Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field.
• 5+ years of technical experience including:
  • • 2+ years of experience of SAS Administration or support
    • 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware.
• Equivalent combination of education, training and experience may be considered in place of the above qualifications.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift
• Experience with containers, container based applications, and/or container orchestration tools
• Experience with Python, Ansible, or Kubernetes
• Scripting experience (bash, powershell, etc)
• Installing and using SAS software and solutions
• Programming in SAS
• Deploying and managing JavaEE web application.
• Java or Web development experience

Benefits Highlights

• Flexible working hours / Hybrid working model.
• Top class health and dental insurance, wellness program, language education support with GoFluent.
• Your well-being matters, and that's why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
• Paid holidays and end-of-year holiday break

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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