JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.

About the job

We’re looking for a Systems Engineer to provide technical assistance for software pre-sale and post-sale activities utilizing your knowledge of one or more areas of research, development, or production in conjunction with data analysis methods and know-how. You will collaborate with a team of colleagues to help scientists and engineers working in research, development or production understand how data analytics can better inform their decisions and save them time.

As a Systems Engineer, you will:

• Build trusted relationships with potential and existing users of JMP by providing guidance and support in data analysis and experimental design, ensuring user value and success.
• Deliver standard, customized and/or strategic demonstrations/presentations outlining the proposed software functional capabilities, competitive advantages, and user impact.
• Work with sales staff to outline available products and develop opportunities for broader and deeper user of JMP.
• Develop insight regarding user situation, problem and needs, with the intent of developing mutually beneficial long-term relationships.
• Maintain and develop relevant knowledge levels of technical and industry trends in order to identify impacts and opportunities created by these trends.
• Conduct discovery meetings to collect, clarify and document technical and business requirements during the conversations with users and potential users.
• Apply knowledge of JMP products and solutions with users and potential users.
• Work with your team to identify ways of supporting users and potential users to enable broader and deeper use of JMP.
• Provide timely follow up of commitments made.
• Maintain and advance your knowledge in JMP System tools.
• Show leadership in a chosen technology area.
• Assist in training of staff.
• Provide demonstration and business development support at vendor-sponsored events, trade shows, and user group meetings.

Required Qualifications

• Bachleors degree in Science, Technology, Engineering, Mathematics/Statistics 
• 2+years of experience in technical sales, marketing, technical support, information systems, or related area of expertise
• JMP is flexible regarding employee location. Ideally located close to Heldelberg, Munich, or Frankfurt with flexibility to work from a home office if needed.
• Knowledge of research, or development, or production in a process industry (e.g. Chemical, Pharmaceutical, Biotechnology, Consumer Goods, Semiconductor, High Technology).
• Experience of applying statistical methods or design of experiments to help increase understanding of research, development, or production problems.
• Strong verbal, written, and interpersonal communication and presentation skills.
• Ability to relate technical concepts to JMP applications and user needs.
• Ability to work and learn independently and as part of a team.
• Travel as business requirements dictate.
• Fluency in English and German
• Equivalent combination of education, training and experience may be considered in place of the above qualifications.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Diverse and Inclusive

At SAS and JMP, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS and JMP only send emails from verified "sas.com" and “jmp.com” email addresses and never ask for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS or JMP, please contact us at Recruitingsupport@sas.com before taking any further action.

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