Manager of Customer Intelligence Sales - Malaysia - Hybrid

About the job

The Customer Intelligence team is looking for a Manager Sales in Kuala Lumpur. You will be responsible for the Customer Intelligence revenue performance in the stated geography or territory. Manages a team of CI Sales Executives and Sales Development Reps. Accountable to New Recurring Revenues (software) encompassing Acquisition, Modernization and Expansion.

This role isn’t just about hitting numbers – it’s about inspiring your team, building relationships, and making an impact that resonates with customers, partners, and industry leaders.

As a Manager of Customer Intelligence Sales, you will:

• Manage and mentor a team of Account Executives, setting clear goals and fostering a culture of collaboration and excellence.
• Develop and execute sales strategies to meet and exceed team revenue targets. Focus on Sales Process, Qualification techniques and Pipeline Management.
• Represent our organization at industry events, client meetings, and networking opportunities, embodying our brand values and vision.
• Leverage matrix collaboration with internal and external support functions such as Customer Success, Customer Advisory, and Professional Services to deliver seamless customer experiences and maximize outcomes.
• Build and nurture relationships with key stakeholders, including enterprise customers and partners.
• Stay ahead of market trends, customer needs, and competitive movements to position SAS as the Marketing Technology provider of choice.

 Role Competencies

• Aligning and Executing Sales Strategy - Establishing a plan to achieve the unit’s sales objectives, taking into consideration overall business and sales goals, market opportunities, past sales results, and available resources; reviewing progress and adjusting the plan as needed
• Broadening Business Value - Exploring customers’ underlying issues and needs that suggest broader solutions; maximizing the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions; articulating and promoting a path forward
• Coaching the Sales Team -Diagnosing areas for improving salespersons’ techniques; providing timely feedback, instruction, and guidance to strengthen specific knowledge/skill areas and optimize sales successes
• Creating an Includsing Environment -Making decisions and initiating action to ensure that business unit policies and practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation
• Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Work Location: Position is based in Malaysia. Must have full right to work in work location.

Required qualifications

• 12 years of experience in software sales, including five years in a leadership role. Demonstrated experience in successfully achieving a sales target.
• Bachelor's degree preferably in Business, Marketing, Computer Science, or quantitative field.
• Proven experience in a senior sales leadership role, within the technology or software industry. 
• A track record of achieving and exceeding sales targets with enterprise-level customers. 
• Strong leadership skills with experience managing and motivating diverse sales teams. 
• Exceptional communication and presentation skills in English. Additional languages are a plus. 
• Deep understanding of the MarTech landscape, its industries, and business culture.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
• An equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
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