Position Title: Project Manager

Base location: Bangkok, Thailand

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About the job

We’re looking for an Implementation and delivery Project Manager for SAS Thailand to serve as a customer liaison on solutions-related projects for our clients to assure success throughout the entire project life cycle. Responsible for all aspects of project management: the direction, planning and budgeting, coordination, implementation, execution, and completion of specific projects while ensuring consistency with SAS’ overall strategy, commitments, and goals.

As an Implementation Project Manager, you will be responsible for:

Project Management and Governance

• Represent Professional Services (PS) as the Project leader at multiple accounts.  On occasion may be dedicated to a single account.  Lead quality delivery assurance for an assigned team of PS staff and partners as they:
  • Structure implementation approach for new opportunities, development strategy, staffing strategy (client, alliance partner, and SAS participation), and quantification of business benefits (ROI)
  • Manage stakeholders (external and internal) while delivering service engagements. This includes providing timely status updates, managing expectations, and maintaining the utmost customer satisfaction
  • Access, secure, and leverage appropriate resources (including the proposal process, staffing calls, triage and situation management, support, and partners) to ensure successful delivery.
  • Provides leadership and drives customer success while overcoming barriers and satisfying staff, management, and stakeholder commitments.
• Ensure effective client project governance structure and activities are in place
  • Completes engagement/project summary, project closeout procedures, and skills inventory updates at the end of the project.
  • Assures overall customer satisfaction through project health checks, surveys, and Delivery Excellence agreements
  • Direct project delivery including project progress tracking, change control, and the overall governance process.
  • Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.)

 Financial Management

• Achieve quarterly revenue and margin contribution goals across their assigned portfolio
• Support the Consulting management in forecasting revenue, costs, and project progress in a timely manner
• Forecasts revenue and resource requirements for the duration of the project.

Business Development

• Enabling new account pursuit activities with the services sales force including solution conceptualization, project, and implementation sizing, writing work orders, and obtaining client signatures and support.
• Support and liaise with the Engagement Manager to work on proposals, SOWs, estimations for new services engagements, and Change Requests
• Assists in the response to RFIs and RFPs, utilizing the RFP Repository and coordinating the consulting resources that are providing the technical information.
• Facilitate services pipeline growth by actively listening for and capturing new service opportunities in target accounts.
  

Organizational/Practice Strategy

• Contributes and helps to drive Industry / Regional strategy across the organization. Strategy to include repeatable and reusable services approach, sales, framework development, organizational requirements, staff development, etc.

Required qualifications

• Bachelor's degree or higher preferably in Computer Engineer/Science or quantitative field
• Experience delivering and selling services, and managing a project team to run multiple deliverables simultaneously (Data Management, Analytics, Solutions in Fraud, Risk, and AI/ML will be an advantage)
• Typically requires a minimum of 5-10 years of experience in managing Banking, Government, or Application projects
• Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues.
• Very good problem-solving, organizational, written, oral, and interpersonal communication skills.
• Ability to work independently and with a team.
• Project Management Professional (PMP) certification is preferred.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. 

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