SAS

Customer Intelligence Consultant

PH-Manila
Requisition ID
20017894
Job Category
Consulting
Travel Requirements
10%

Company Overview

Germany SAS

SAS is the global leader in analytics, with more than 40 years of industry leading innovation and award winning culture. Our employees are the heart of our business. With your help, we’ll continue to evolve and lead the way into the next frontier of analytics.

By joining the SAS Consulting team, you will be the face of SAS during the implementation and delivery of SAS Solutions to our customers. Engaged onsite, you can be with a customer for a day or for more than a year depending on the scale of technology they have signed up for. This is a hands-on technical role offering variety in both specialization and industry exposure.

Currently, we are seeking suitably qualified professionals in the capacity of a Customer Intelligence (CI) Consultant to be based in the Philippines.  The successful candidates will need strong backgrounds in marketing analytics. You will play a pivotal role in assessing business requirements, providing technical and business expertise and delivery in Customer Intelligence. Prior experience consulting to customer sites with knowledge of market strategies and campaigns will be highly desirable. Your background should include working with IT solutions software vendors where you have played a role in pre-sales or delivery; SAS experience is desirable.

 

Reporting to the Consulting Manager, the Customer Intelligence (CI) Technical Consultant will have the following responsibilities;

  • Work with the customer on the delivery of Customer Intelligence technology offerings
  • Apply customer analytical techniques in resolving business issues
  • Upskills and stays abreast of both SAS and competing Customer Intelligence Solutions to best deliver on all Customer Intelligence opportunities
  • Collaborate with the Global Customer Intelligence team in developing POCs, technical demonstrations, win-kits, competitive materials for use by Sales opportunities and discussing new approaches to deliver
  • Consult Global/AP/in-country Customer Intelligence implementation team(s) to ensure that the vision is achievable/deliverable within constraints and stipulations.
  • Describes complex statistical techniques to business and IT users
  • Applying analytical approaches to help client solve business problems
  • Working on customer site and representing SAS within our clients
  • Implementation of SAS solutions within a customer

To be successful in this role you will require:  

  • Bachelor qualitied in a relevant study area or Technology, STEM or Business
  • 5 - 8 years experience in marketing analytics and customer intelligence solutions 
  • Strong Technology knowledge
  • Ability to speak confidently in certain solution areas within a business application context
  • Prior experience in a consulting deliver role
  • A proven track-record of achievement in IT management solutions either in pre-sales or delivery
  • Ability and technical knowledge to work confidently on-site with a customer
  • High-level customer relationship skills with the ability to build and maintain strong business ties
  • General programming skills

With 2,500 employees in Asia Pacific and more than 14,000 worldwide, SAS has an extensive network of subject matter experts ready to apply their expertise to some of the world’s biggest challenges. The SAS Philippines office in Makati City is made up of approximately 80 employees and is the perfect place to be if you want a career in analytics. From a market standpoint, SAS has a dominating presence in over 83,000 customer sites, ranging from telecommunications, banking, retail, manufacturing, government and others.

SAS helps organisations drive value from data. This includes detecting fraud, transforming customer experiences, and even finding cures for diseases. We give customers a 360-degree view of their business – from reporting on historical data, to real-time decisioning, through to forecasting future possibilities based on historical trends. We are also leading the way in the development of emerging technologies such as machine learning, deep learning and artificial intelligence.

If you are interested in furthering your career in analytics, there’s no better place than SAS. In joining SAS Philippines, you will have access to many benefits including holiday and leave entitlements, varied allowances, insurances, social activities and more. Additionally, you can get your hands on new SAS technologies with access to free online training and lifelong learning opportunities.

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