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About the job

You will support day-to-day mission critical operations of SAS’ complex global compute environments. The Global Operations Center (GoC) Infrastructure as a Service (IaaS) Operations team is responsible for maintaining operational stability of SAS’ global server systems (Linux/Windows) internal and hosting server (on prem and cloud) infrastructures. The engineer performs incident management, proactive operations, implements basic requests/changes and documents team procedures.

 Experience: 3-5 Years

Essential:

• Bachelor’s degree in computer information systems, Computer Science, or related quantitative field or related experience.
• Minimum 2 years of experience in a heterogeneous, dynamic, customer-focused environment 
• Experience with Redhat Linux and Windows operating systems, minimum experience 1 year with your primary OS.
• Excellent troubleshooting skills on Windows Operating System and VMware.
• Experience with Active Directory, Group Policies, DNS.
• Support experience with virtualization technologies (preference of VMWare).
• Experience with infrastructure architecture including Servers, Network, SAN/Storage and Backup Services to allow for efficient implementation and non-disruptive expansion and upgrades. 
• Experience in scripting languages (Bash, Python, PowerShell, Perl, etc).

Primary responsibilities for this role include: 

• Investigation and management of global and hosting Windows and Linux OS related incidents.
• Proactive management of Windows and Linux OS infrastructure to help reduce reactive incidents.
• Fulfill Windows & Linux related requests and change tickets.
• Produce and maintain current documentation for areas of responsibility.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. 

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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