Ready to make your mark? Apply now.

Don't see exactly what you are looking for? Submit your resume for general consideration.

Use the search options below

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 15 of 25

Job Locations AU-Canberra
Summary The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities and engages with other SAS resources to bring the necessary domain and SAS experience to assist with development of new sales initiatives as well as existing SAS implementations. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. Maybe be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization. Primary Responsibilities - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management - Compiles feedback from end users in the department/SAS stakeholders to identify recurrent system problems or new system needs. - Participates on cross-functional teams with the goal of ensuring consistency, accuracy, quality and globalization of customer success initiatives across major geographies. - Collaborates with marketing staff and other customer success staff to integrate and complement strategies and share best practices across multiple channels. - Stays abreast of related industry trends and technologies. Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-JE1 #LI-HYBRID
Requisition ID
20049906
Job Locations UK-Glasgow
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do As a Product Manager within SAS R&D Scotland, you will be responsible for defining market-driven requirements and shaping vision and direction for one of our flagship products, SAS Visual Investigator. Working in consultation with internal and external stakeholders and collaborating with R&D you will deliver products to ensure customers across a variety of sectors including policing, financial services, government and healthcare can solve real business problems.   You will: - Set, execute, and publish the product vision and roadmap. - Define and prioritize product requirements based on customer, prospect, market direction and field contribution. - Collaborate with R&D teams to drive product development based on requirements and the product lifecycle. - Support product launches as primary content provider and ensure knowledge transfer of product functionality to marketing and sales. - Deliver product vision, roadmap, and software demonstrations to internal and external stakeholders including customers, press, analysts, at events, etc. - Be a product champion by analysing external market trends, competition and opportunities.   What we’re looking for - Experience in a Product Management role, ideally within a software development organisation. - Experience collaborating with R&D teams and an understanding of the software development lifecycle, including agile development. - Knowledge of counter-fraud and financial crime compliance or law enforcement sectors. - Proven ability to work in a collaborative environment with local and global teams. - Excellent written and verbal communication skills, with the ability to engage in technical discussions with R&D colleagues, customers, partners, and industry analysts. - Knowledge and experience with cloud computing models (SaaS, PaaS) and cloud-native development methodologies. - Ability to innovate and define creative solutions with compelling user experiences that exceed customer expectation. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS support hybrid working. Our model offers a flexible working approach that works for the team, and works for you.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS has been named one of the UK’s best places to work by Great Place to Work® UK for the last six years. - No matter what stage you're at in your career, you can have a significant impact on SAS and our customers. - People development is central to SAS - not only do we work with the best people, we develop the best people. Everyone is an essential part of this culture. We make time for training in new skills and provide the resources that make it happen. - SAS R&D Scotland work in a variety of domains across the SAS software portfolio - there is plenty of opportunity to cross-skill, learn, and always work on new things.   Additional Information:   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20049941
Job Locations PH-Manila
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    Summary The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities and engages with other SAS resources to bring the necessary domain and SAS experience to assist with development of new sales initiatives as well as existing SAS implementations. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. Maybe be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   Primary Responsibilities: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management - Compiles feedback from end users in the department/SAS stakeholders to identify recurrent system problems or new system needs. - Participates on cross-functional teams with the goal of ensuring consistency, accuracy, quality and globalization of customer success initiatives across major geographies. - Collaborates with marketing staff and other customer success staff to integrate and complement strategies and share best practices across multiple channels. - Stays abreast of related industry trends and technologies.  Addiotional Responsibilities: - Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. - Conducts extensive follow-up with customers to track satisfaction levels and uncover additional sales opportunities. - Prepares and delivers presentations to customers at the highest level of management. - Effectively manages business expenses What we’re looking for - Bachelor's degree, preferably in Business, Marketing, MIS or related field. - Typically requires a minimum of five years (career level) or eight years (senior level) of experience in sales, business partner relationship development, or technical functions within the technology industry.  - Experience in at least one vertical market preferred. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Other knowledge, skills, and abilities - Good knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - Knowledge of SAS products, solutions and services preferred - Advanced knowledge of SAS technology, architecture and resources; and - Advanced knowledge of Cloud technologies (Cloud Fundamentals Intermediate) is a must Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #ASEANcampaign2022   #LI-DK
Requisition ID
20049759
Job Locations PT-Lisbon
We are currently seeking a Customer Success Manager (CSM) based in our Lisbon office. the role is focused on Digital Touch accounts located in Portugal and Spain   The main role responsibilities are: - Serve as primary post-sale contact and interface between the Customer and SAS functions and systems to ensure timely payment of renewal fee. - Monitor Customer Health through metrics and other measurements. - Discover opportunities for additional software, services, educations and references. - Manage progress on Data Enrichment for contacts by the field. - Interface to Retention marketing executive team to get campaigns / journeys executed. - Engage in Community activities like Ask-the-Expert or similar. - Support and consult partners in technology questions when building deal configuration. - Enablement of partners in SAS technology from current to cloud based architectures. - Report back to manager, CSM on Progress. For Large Accounts: - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Create and execute Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs. - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Develops strategy to work with customers and internal resources to coordinate contract renewals and manage the protection of revenue for the existing renewal stream. Knowledge, Skills and Abilities - Fluent level of Portuguese, Spanish & English. - Proven track record within Sales and Relation Management. - Good understanding of Digital programs. - Ability to develop and execute strategies and support tactics to ensure maximum revenue. - Good written, verbal and interpersonal skills. - Good organizational skills. - Ability to work and learn independently. - Good cold calling skills. - Problem Solving. - Portfolio management. - You will benefit from having worked in the software industry. To become successful, you should have an insight into the mechanics of how organizations can get the best out of their IT solutions. - Knowledge of SAS products, solutions and services preferred.
Requisition ID
20049766
Job Locations MY-Kuala Lumpur
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do The Management Staff of Customer Success is responsible for leading and developing a high-performing, expert team of Customer Success Managers with the goal of supporting the customer from onboarding through technology adoption and use expansion. This t expert team is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this team will directly impact the value realized and the ultimate success of the business relationship. Develops programming to support the company’s customer retention and renewal strategy; Being customer’s voice, and revenue driver force within SAS, actively participating in PTG, customer segmentation and ensuring proactive offering will be delivered to customers through high/low/digital touch.     You will: - Directly manage a team of Customer Success Managers. The Management level will manage both technical requirements & ERR,  drive strategic and high potential customer success activities within the responsible geography, build trust with key decision-makers and support the Customer Success team in building and executing actionable Customer Success plans in these accounts. - Determine equitable territory assignments; set and review performance goals and establishes priorities for all reporting staff - Develop procedures and guidelines to support complete territory/segmentation account management processes. - Serve as an advisor and resource to team members and management in all aspects of customer relationship management skills and techniques, territory/segment management, policies and procedures, SAS software/hardware platforms, market trends and preparation of complex - Customer Success Plans as needed, and formulation of resolutions and responses related to unusual complex problems and exceptions. - Assumes a leadership role in collaborating with Sales Business Units; PSD, Education, and Marketing to improve the customer experience by making suggestions for process enhancements and educating their staff. - Participates with CSM’s and support staff in customer calls and presentations, goal identification, evaluation of account needs, and design of appropriate strategies. - Monitors new staff during their initial training program period and evaluates their skills throughout the program based on training objectives; identifies internal training needs and makes recommendations where appropriate. - Keeps abreast of customer relationship management methodologies and practices. - Promotes and utilizes SAS selling concepts and techniques. - Delivers timely and accurate reports to management. - Performs other duties as assigned. Additional Responsibilities - Review strategy of customers engagement and Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach geo objectives. - Attend customer follow-up meetings regularly to ensure satisfaction levels and uncover additional up/cross-sales opportunities - Assign appropriate ERR goals and assignments to Customer Success staff; determines optimal utilization of staff and resources to achieve Customer Success goals. - Timely and accurate forecast (PTG) of Existing Recurring Revenue for Customer Accounts under control of their Customer Success team - Ensure ERR Risks are created and maintained in Orion by the Customer Success team for customers under their control and a mitigation plan is documented and communicated to all SAS stakeholders   What we’re looking for - Knowledge of complex computer software products, solutions, services, hardware and/or software acquisition cycles, and buying influences. - Ability to relate technical and business concepts to SAS applications and user needs. - Strong leadership, team-building, and presentation skills. - Excellent written, verbal, and interpersonal communication skills. - Strong organizational, analytical, and planning skills - Ability to travel - Typically requires eight years experience in customer or business partner relationship management, sales or marketing of software, hardware, related training products and/or services. Two years in a leadership role. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-RN #ASEANcampaign2022
Requisition ID
20049231
Job Locations ID-Jakarta
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    Summary The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities and engages with other SAS resources to bring the necessary domain and SAS experience to assist with development of new sales initiatives as well as existing SAS implementations. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. Maybe be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   Primary Responsibilities: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management - Compiles feedback from end users in the department/SAS stakeholders to identify recurrent system problems or new system needs. - Participates on cross-functional teams with the goal of ensuring consistency, accuracy, quality and globalization of customer success initiatives across major geographies. - Collaborates with marketing staff and other customer success staff to integrate and complement strategies and share best practices across multiple channels. - Stays abreast of related industry trends and technologies.  Addiotional Responsibilities: - Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. - Conducts extensive follow-up with customers to track satisfaction levels and uncover additional sales opportunities. - Prepares and delivers presentations to customers at the highest level of management. - Effectively manages business expenses What we’re looking for - Bachelor's degree, preferably in Business, Marketing, MIS or related field. - Typically requires a minimum of five years (career level) or eight years (senior level) of experience in sales, business partner relationship development, or technical functions within the technology industry.  - Experience in at least one vertical market preferred. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Other knowledge, skills, and abilities - Good knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - Knowledge of SAS products, solutions and services preferred - Advanced knowledge of SAS technology, architecture and resources; and - Advanced knowledge of Cloud technologies (Cloud Fundamentals Intermediate) is a must Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #ASEANcampaign2022   #LI-DK
Requisition ID
20049761
Job Locations CN-Shanghai
              “未来行业领导者”销售管培生 JMP未来行业领导者计划,旨在通过世界领先的专业人才培养路线与体系,将优秀应届毕业生或毕业一年内的新人培养成为具备数字化思维,战略高度和卓越营销才能的业务领导者   你的工作职责: 经过专业系统的培训,深耕产品,以顾问式的销售思路与策略,向潜在市场及目标人群传递JMP产品的核心价值及解决方案。 了解客户需求,通过专业的知识和解决方案帮助客户实现降本增效的目的,推动客户转型升级。   你的收获: - 卓越的培养体系: - 全球新人训练营,为你提供与JMP全球各地的同事一起深度学习的平台 - 定制化专业培训计划,资深导师带你学习行业趋势,产品知识和营销技能,帮助你提升专业能力 - 个人职业发展计划,团队伙伴、直线经理、管理层和HR等提供专业领域的指导和 “多位一体” 的支持和关爱,定期辅导,追踪你的成长轨迹,帮助你做好职业成长规划,成就更好的自己 - 广阔的探索机会: - 大量实战训练,有机会与创始人和行业大咖做专业探讨,参与跨部门的项目协作,帮助你全面深入了解不同行业和业务领域的运行奥秘,使你更深入地了解数据分析,并能够从战略角度推动企业的业务转型和发展 - 公司具有多元多样的学习与发展资源,助力你积累行业经验,成为行业领域专家,同时积累资自身人脉资源,快速搭建社交网络,全面提升自己的专业能力和素养 - 无限的晋升空间: - 清晰明确的晋升路径,从营销领域的新手,成长为行业解决方案资深销售、区域业务增长专家、团队领导、部门管理者、业务领导者 - 更快速的晋升机制,每半年进行一次考察,优秀者可获得晋升或加薪的机会 - 作为一家全球化的企业,有机会获得国内各城市及海外学习的机会 - 优秀的团队与有爱的氛围: 与一群聪明的人做专业的事情。 我们鼓励员工大胆创新、自强不息;高效执行、雷厉风行;迎难而上、坚韧不拔;我们坚持以人文本、团结友爱   我们希望你具备: - 本科或硕士学位/学历,2023届毕业生或者全职工作一年内,理工科, 计算机,数学,工程,统计等相关专业优先 - 优秀的书面及口头沟通表达能力 - 优秀的学习能力与成长潜力,善于学习,勤于自我提升; - 有领导力,对数据分析行业充满热情,有志于成为未来的领导者; - 敢想敢为,乐于接受挑战,能在压力下工作和适应快速多变的工作环境; - 无上海落户需求者优先   关于JMP:   JMP是谁 JMP是全球商业智能和分析软件领袖公司赛仕软件SAS的独立子公司。 JMP是全球数据分析领导者,30多年来专注于为全球科技、先进制造、生命科学、教育等行业提供创新与优化引擎。每年都荣获“全球最佳雇主”称号。 欢迎访问JMP大中华区官网(数据分析软件 | JMP)   JMP的应用行业 无论是当前炙手可热的半导体、高科技电子、生物医药、智能制造、新能源、汽车、航空航天,还是传统的机械、化工、金融、政府、教育等行业都能看到JMP的身影。JMP数据分析几十年来一直在帮助各个行业领导者突破研发瓶颈,持续优化流程与质量,在数据中探索价值。   JMP的应用领域 JMP广泛应用于创新、研发、工艺、生产制造、质量、服务等所有环节,为行业提供完整的端到端的数据分析工作流。从数据获取与清洗、探索性数据分析(EDA)、实验设计(DOE)、基础统计分析与建模,到高级统计建模、预测模型与机器学习、质量工程、可靠性分析,以及消费者与市场研究等诸多领域, JMP丰富、专业前沿的分析工具及一站式分析平台,可帮助任何组织的工程师、科学家和分析师在保持精益工作的同时,最大限度地创造价值,并最终为组织制定高效、明智、可靠的方案及决策提供科学的支撑。   #LI-MS2
Requisition ID
2022-29613
Job Locations TH-Bangkok | MY-Kuala Lumpur | PH-Manila | ID-Jakarta
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    SAS Fraud & Security Intelligence practice is currently hiring a Fraud Solutions Advisor to join the team. The role will provide business support for software pre-sales and post-sales activities primarily with financial services clients.    With expertise in banking fraud industry best practices, you will work with account executives to develop and deliver client presentations, key capability demonstrations and presales deliverables.   You will lead client workshops with demonstrations and support proposal development.   Additionally, you may also provide Business Consultancy expertise of both solution and subject matter expertise to implementation projects and production customers alongside a team of dedicated project members to ensure the client gains maximum benefit from the solution.   For this the successful candidate will demonstrate the ability to: - Deliver senior level solution demonstrations and presentations outlining the functional capabilities, competitive advantages and business benefits to meet clients’ needs - Attend discovery meetings to collect, analyze, clarify and document business requirements during the sales cycle to support the implementation team and to produce a detailed solution proposal - Assists in the response to RFI/RFP’s by crafting thorough and compelling answers - Foster relationships with client personnel at project and stakeholder levels - Identify enterprise-wide view of solution gaps and identify opportunities to leverage software technologies to eliminate those gaps - Develop and maintain strong working relationships to ensure success - Utilize existing knowledge and continue to develop a strong detailed knowledge of fraud and financial crimes, including the continuing industry changes and developments - Maintain and expand knowledge of SAS solutions, capabilities and products - Provides support for regional business development activities   With subject matter expertise, you will take on business consultancy roles during implementation and design. You will participate in developing business requirements with clients and industry partners.    The successful candidate will demonstrate the ability to: - Provide reliable delivery of targeted project results through a role as expert in the application of specific SAS methodologies, projects and technologies - Continuously adapt to apply knowledge of financial crimes risks, business technologies, regulatory expectations, and emerging security risks - Oversee key client projects to insure successful delivery of work product and client satisfaction - Ability to relate technical concepts of system applications and user needs - Propose suitable processes from initial design to delivery in line with the customer’s vision - Maintain and grow relationships with key customer stakeholders and other key customer team members   The ideal candidate has/is: - Bachelor's degree in Business, Computer Science/Engineering or other quantitative field - Work or academic experience in technology areas such as business application development, data presentation, and visualization, or web applications and services - Experience in financial crimes discipline at a retail, commercial, or investment bank - At least 2 years of experience within the banking industry including one of the following: - Consulting experience serving financial services clients - Fraud knowledge - Skill in understanding and articulating concepts to users - Strong technical, business facilitation and communication skills in English language although other languages is a benefit. - Excellent problem solving, organizational, decision-making, written, oral and interpersonal skills - Good knowledge of banking fraud including Analytics; Rule writing/programming; Operational process and workflow - Skill in understanding and articulating user business requirements to technical staff - Familiar with payment processing and transactional fraud detection technology - Ability to influence and recommend business requirements to desired outcome - Experience with analytic and business approaches related to fraud detection - Strong verbal, written, and interpersonal communication skills - Ability to work and learn independently and as part of a team   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-RN #ASEANcampaign2022
Requisition ID
20049911
Job Locations IN-Pune
Job Description Join the world's leading analytics software company and make a difference in the way advanced analytics research is practiced! The focus of the Fraud and Security Intelligence division is to deliver superior solutions and customer satisfaction globally for detecting fraud, money laundering, terrorist financing, and other anomalous behavior across financial, insurance, government, healthcare, criminal justice, public security, and other industries. Recent customer successes include the following: - A convenience store operator reducing prepaid cell phone, debit and credit card, money transfer, utility payment, tuition, and ticket fraud across its 13mm customer base - Contact tracing for public health - A financial lender cutting third-party application fraud by more than 80% - A pharmacy benefits manager slashing fraud, waste, and abuse using artificial intelligence - A financial institution reducing regulatory compliance false-positive alerting by 30% through leveraging machine learning analytics - A law enforcement agency improving efficiency and effectiveness of crime analysis, connecting disparate police data sources, improving community service, and increasing public confidence As a Senior Software Developer, your duties will include architecting, developing and extending the core capabilities of products and solutions for SAS Fraud & Security Intelligence. The person in this position will collaborate with subject matter experts, designers, and other development team members to build products and solutions for detecting fraud, money laundering, terrorist financing, and other anomalous behavior across financial, insurance, government, healthcare, criminal justice, public security, and other industries. This position requires extensive knowledge and experience with server-side development, advanced JavaScript or TypeScript MVC design patterns, HTML, and CSS.   Experience: - 10-13 Years Requirement - Bachelor's degree in computer science or a related field - Minimum 10+ years of programming/development experience - Experience in designing and developing multi-tier web applications and distributed systems - Proficiency in server-side development including the use of GO, Java, Spring Boot, micro-service architectures, REST and MVC patterns - Experience with web technologies such as JavaScript, TypeScript, HTML, CSS, and JSON AND modern JavaScript/TypeScript frameworks (React). - Experience installing, configuring and maintaining application servers to include, Apache, Tomcat, Jetty, or equivalent - Solid knowledge of security and privacy by design concepts with excellent understating of building SaaS products - Good understanding and embrace of DevOps and CI/CD principles with exposure to Kubernetes and Docker - Deep understanding of cloud native system design best practices, cloud-native principles and the impacts of cloud economics on software architecture and design. - Ability to comprehend the details of complex system software and the implications of architectural changes including security, performance, usability, scalability, maintainability, internationalization/globalization and TCO. - Broad understanding and embrace of Agile software development. - Must be familiar with software engineering concepts, Agile and DevOps software development methodologies - Excellent skills managing stakeholder expectations and ability to serve as the bridge between one’s division and other engineering teams. - Excellent communication and coordination skills. - Ability to learn new technologies quickly. Mandatory Skills - Bachelor's degree in computer science or a related field - Minimum 10+ years of hands on programming/development experience - Superior problem-solving skills - Strong written and verbal communication skills - Energetic, hard-working, motivated, able to take initiative and meet deadlines in a fast-paced environment - Experience in designing and developing multi-tier web applications and distributed systems - Comfortable working in a distributed, team-based environment - Detail oriented, well-organized and able to multi-task under pressure - Demonstrated experience with disciplined unit, regression, and integration testing - Participate in peer code reviews and embrace constructive criticism of your own code - Must be familiar with software engineering concepts, Agile and DevOps software development methodologies - Proficiency in server-side development including the use of Java, Spring Boot, micro-service architectures, REST and MVC patterns - Experience using IDEs, and third-party tools for debugging of JavaScript, TypeScript, or Java - Experience with web technologies such as JavaScript, TypeScript, HTML, CSS, and JSON AND experience with modern JavaScript/TypeScript frameworks including React - Good understanding of microservices architecture and ability to prototype microservices in Golang. - Experience installing, configuring and maintaining application servers to include, Apache, Tomcat, Jetty, or equivalent - Experience with Cloud architectures and at least one major public Cloud provider Preferred skills - Experience with Go/Golang - Experience using relational databases, SQL and database extraction technologies like Hibernate - Experience with Linux, Docker, Kubernetes, Containers, Virtualization Technologies like Vagrant, VirtualBox, VMWare - Ability to use Test Driven Development methodologies (Unit test and UMLs) - Experience in internationalization best practices for logic implemented in Java/Go/React/JavaScript and developing I18N-compliant software - Broad and in-depth understanding of Kubernetes e.g., implementation and lifecycle management of stateful applications running in Kubernetes, performance engineering in a K8S environment - Good understanding of the analytic lifecycle. - Ideally you will be having knowledge of some of the SAS products or SAS industry solutions.Significant software development experience in at least one of Go, Python, Java & JavaScript - Ability to serve as the bridge between one’s division and other engineering teams - Ability to write requirements for multiple, highly complex systems. Domain Skills Preferred but not mandatory: Anti Fraud, Anti Money Laundering, financial services domain (Banking, Insurance, etc.)   Education Preference - Bachelor's degree in computer science or equivalent related work experience - Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.  
Requisition ID
20049842
Job Locations IN-Pune
Job Description Join the world's leading analytics software company and make a difference in the way advanced analytics research is practiced! The focus of the Fraud and Security Intelligence division is to deliver superior solutions and customer satisfaction globally for detecting fraud, money laundering, terrorist financing, and other anomalous behavior across financial, insurance, government, healthcare, criminal justice, public security, and other industries.   Recent customer successes include the following: - A convenience store operator reducing prepaid cell phone, debit and credit card, money transfer, utility payment, tuition, and ticket fraud across its 13mm customer base - Contact tracing for public health - A financial lender cutting third-party application fraud by more than 80% - A pharmacy benefits manager slashing fraud, waste, and abuse using artificial intelligence - A financial institution reducing regulatory compliance false-positive alerting by 30% through leveraging machine learning analytics - A law enforcement agency improving efficiency and effectiveness of crime analysis, connecting disparate police data sources, improving community service, and increasing public confidence As a Software Developer, your duties will include architecting, developing and extending the core capabilities of products and solutions for SAS Fraud & Security Intelligence. The person in this position will collaborate with subject matter experts, designers, and other development team members to build products and solutions for detecting fraud, money laundering, terrorist financing, and other anomalous behavior across financial, insurance, government, healthcare, criminal justice, public security, and other industries. This position requires extensive knowledge and experience with server-side development, advanced JavaScript or TypeScript MVC design patterns, HTML, and CSS.   - Total Years of Relevant experience 7 to 10 years - Requirement: - Bachelor's degree in computer science or a related field - Minimum 7 years and maximum of 10 years of programming/development experience - Experience in designing and developing multi-tier web applications and distributed systems - Proficiency in server-side development including the use of GO, Java, Spring Boot, micro-service architectures, REST and MVC patterns - Experience with web technologies such as JavaScript, TypeScript, HTML, CSS, and JSON AND modern JavaScript/TypeScript frameworks (React). - Experience installing, configuring and maintaining application servers to include, Apache, Tomcat, Jetty, or equivalent - Solid knowledge of security and privacy by design concepts with excellent understating of building SaaS products - Good understanding and embrace of DevOps and CI/CD principles with exposure to Kubernetes and Docker - Deep understanding of cloud native system design best practices, cloud-native principles and the impacts of cloud economics on software architecture and design. - Ability to comprehend the details of complex system software and the implications of architectural changes including security, performance, usability, scalability, maintainability, internationalization/globalization and TCO. - Broad understanding and embrace of Agile software development. - Must be familiar with software engineering concepts, Agile and DevOps software development methodologies - Excellent skills managing stakeholder expectations and ability to serve as the bridge between one’s division and other engineering teams. - Excellent communication and coordination skills. - Ability to learn new technologies quickly. Mandatory Skills - Bachelor's degree in computer science or a related field - Minimum 7 ( maximum 10 years ) years of hands on programming/development experience - Superior problem-solving skills - Strong written and verbal communication skills - Energetic, hard-working, motivated, able to take initiative and meet deadlines in a fast-paced environment - Experience in designing and developing multi-tier web applications and distributed systems - Comfortable working in a distributed, team-based environment - Detail oriented, well-organized and able to multi-task under pressure - Demonstrated experience with disciplined unit, regression, and integration testing - Participate in peer code reviews and embrace constructive criticism of your own code - Must be familiar with software engineering concepts, Agile and DevOps software development methodologies - Proficiency in server-side development including the use of Java, Spring Boot, micro-service architectures, REST and MVC patterns - Experience using IDEs, and third-party tools for debugging of JavaScript, TypeScript, or Java - Experience with web technologies such as JavaScript, TypeScript, HTML, CSS, and JSON AND experience with modern JavaScript/TypeScript frameworks including React - Good understanding of microservices architecture and ability to prototype microservices in Golang. - Experience installing, configuring and maintaining application servers to include, Apache, Tomcat, Jetty, or equivalent - Experience with Cloud architectures and at least one major public Cloud provider   Preferred: - Experience with Go/Golang - Experience using relational databases, SQL and database extraction technologies like Hibernate - Experience with Linux, Docker, Kubernetes, Containers, Virtualization Technologies like Vagrant, VirtualBox, VMWare - Ability to use Test Driven Development methodologies (Unit test and UMLs) - Experience in internationalization best practices for logic implemented in Java/Go/React/JavaScript and developing I18N-compliant software - Broad and in-depth understanding of Kubernetes e.g., implementation and lifecycle management of stateful applications running in Kubernetes, performance engineering in a K8S environment - Good understanding of the analytic lifecycle. - Ideally you will be having knowledge of some of the SAS products or SAS industry solutions.Significant software development experience in at least one of Go, Python, Java & JavaScript - Ability to serve as the bridge between one’s division and other engineering teams - Ability to write requirements for multiple, highly complex systems. Domain: Preferred but not mandatory Anti Fraud, Anti Money Laundering, financial services domain (Banking, Insurance, etc.)   Education Preference - Bachelor's degree in computer science or equivalent related work experience      
Requisition ID
20049605
Job Locations SA-Riyadh
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do     We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do - Leading Fraud Solutions Practice for territory at cross-industry level. - Leading solution sales and business development activities for Fraud solutions value propositions - Collaborating with a team of experts (solution domain specialists, architects, delivery managers) and Account team for sales activities. - Assisting in evaluation of territory or account potential, pipeline management and forecasting to identify accounts with high "close" potential, qualifies, and forecasts time frames to close deals. - Creating and executing Go-To-Market plans for Fraud & Fin. Crimes offerings to ensure a healthy pipeline. - Supporting Marketing events - being as a speaker, panellist, content provider. - Maintaining up-to-date fraud domain and emerging trends knowledge, competitive insights, as well as key competitors at client.   What we’re looking for - Minimum 5 years relevant job experience Fraud background-preferably in banking industry. - Good understanding of SAP ERP/CRM systems - Preferably CFE and/or ACAMS certified - Fluent English and Arabic - Understanding Fraud and Financial Crimes domain / technologies / platforms / concepts including but not limited to: KYC/eKYS/CDD, FATCA/CRS, Anti-Money Laundering, Enterprise Fraud Management: Payments Frauds, Application Fraud, Identity Fraud, Internal/Employee/Dealer Fraud, Procurement Fraud, Insurance Claims Fraud, Subscription Fraud, Investigations Management. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20049512
Job Locations BR-São Paulo
[PLEASE DELETE THIS: Font for posting = Black, Arial, 10pt size | Looking for more, division specific verbiage? Check here]   Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for a [job title]to [brief statement of work]. [This section should be 2-3 sentences.]   You will: [This section should include an overview of the main responsibilities of the job.] - [Bulleted list from GCF – 10 or less]   What we’re looking for [This section should include essential requirements – only add bullets here for requirements that are non-negotiable/essential to the job.] - [Bulleted list of essential requirements – 7 or less] - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   The nice to haves[optional] - [Bulleted list of preferences – 5 or less]   Other knowledge, skills, and abilities [This section is for the soft skills and/or more general skills and knowledge needed for the job that is non-quantifiable.] - [Bulleted list of skills – 10 or less]   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: [Sponsorship + EEO statement – this section may be changed according to country/regional requirements. Please insert the appropriate compliance verbiage for your country.] All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20049767
Job Locations ZA-Johannesburg
As a Customer Success Manager, you will manage a portfolio of customers who have purchased our strategic technology and solutions with the goal of supporting the customer from onboarding through technology adoption and use expansion. This position is an integral part of SAS’ long term relationship with its customers, and the efforts put forth by this individual will directly impact the value realized and the ultimate success of the business relationship. Beyond direct interaction with our customers, this individual will work with internal SAS organizations to ensure customer needs are being met in a timely manner.   You will: • Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. • Responsible for customer communications and conflict resolution • Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. • Create and execute Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer • Monitor Customer Success through metrics and other measurements. • Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs • Discover opportunities for additional software, services, education and references and direct leads accordingly. • Introduce new versions of software to existing customers • Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives. • Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. • Conducts extensive follow-up with customers to track satisfaction levels and uncover additional sales opportunities. • Prepares and delivers presentations to customers at the highest level of management. • Effectively manages business expenses   What we’re looking for • Hands-on experience with customer success role or topic withing a role • Experience of working for a Software Organisation • Good written, verbal, and interpersonal communications skills • Good organizational skills • Ability to work and learn independently • Ability to work effectively in a team environment • Ability to travel occasionally • Ability to work in a fast paced, high volume sales environment • Knowledge of SAS products, solutions and services preferred    Why SAS • We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   • Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.  
Requisition ID
20049737
Job Locations SA-Riyadh
As a Customer Success Manager, you will manage a portfolio of customers who have purchased our strategic technology and solutions with the goal of supporting the customer from onboarding through technology adoption and use expansion. This position is an integral part of SAS’ long term relationship with its customers, and the efforts put forth by this individual will directly impact the value realized and the ultimate success of the business relationship. Beyond direct interaction with our customers, this individual will work with internal SAS organizations to ensure customer needs are being met in a timely manner.   You will: • Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. • Responsible for customer communications and conflict resolution • Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. • Create and execute Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer • Monitor Customer Success through metrics and other measurements. • Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs • Discover opportunities for additional software, services, education and references and direct leads accordingly. • Introduce new versions of software to existing customers • Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives. • Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. • Conducts extensive follow-up with customers to track satisfaction levels and uncover additional sales opportunities. • Prepares and delivers presentations to customers at the highest level of management. • Effectively manages business expenses   What we’re looking for • Hands-on experience with customer success role or topic withing a role • Experience of working for a Software Organisation • Good written, verbal, and interpersonal communications skills • Good organizational skills • Ability to work and learn independently • Ability to work effectively in a team environment • Ability to travel occasionally • Ability to work in a fast paced, high volume sales environment • Knowledge of SAS products, solutions and services preferred    Why SAS • We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   • Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.  
Requisition ID
20049735
Job Locations TR-Istanbul | MA-Casablanca | TR-Istanbul | TR-Ankara | ZA-Johannesburg | LB-Beirut
***This role can be placed in any SAS META region country with existing SAS Subsidiary***   This role will be responsible for Existing Renewal Revenue (ERR) across all META territories for the Digital Touch segment The Digital Customer Success Manager will coordinate through local partners/resellers and other local SAS resources to ensure renewals are collected. Additionally, the Programme Manager will drive modernization initiatives, handle renewal risks and generate leads for New Software Revenue (NSR) and New Recurring Revenue (NRR), including Services, Hosting and Education.   Responsibilities : - Engages allocated Digital Touch segment customers directly or through allocated SAS resources or SAS partners to timeously invoice and collect Existing Renewal Revenue (ERR). - Responsible for ERR forecasting in partnership with Finance. - Works with Alliances to manage allocated Resellers/partners, and provide internal support for these resellers/partners. - Works with Resellers/partners on renegotiation, risk mitigation, revised pricing and new contracting for customers wishing to cancel or amend their SAS ERR contracts. - Defines Modernisation & Cloud offerings for Digital Touch customers, involving local partners if required. - Creates & executes Viya 4 & Cloud modernization campaigns across META. - Generates sales leads for Field Sales (Partner or SAS) for NSR and NRR, including software licences & upgrades, cloud & hosting/managed services, education and professional services. - Liaises with SAS & Partner Customer Advisory, Technical Support & Professional Services teams to resolve technical issues or blockers to usage or renewal. - Personally engages with larger customers on usage, adoption, modernisation and support. - Executes global/regional Digital Customer Success programmes. - Monitors customer health through data points and metrics and identifies interventions for risky customers. - Drives Data Quality – ensures site contacts, decision makers, and system admininistration details are captured for the Digital Touch segment. Profile requirements: - Regional mindset - Hands-on experience with partner collaboration across META region - previous hands-on knowldge with SAS products and solutions is a must - Fluent English - Excellent communication and collaboration skills - Self-sufficiency and independent mindset, self-starter - working knowledge of cloud technologies  
Requisition ID
20049689
Job Locations UK-Glasgow
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do   We’re looking for a software developer to Join a small, talented feature team owning the design and delivery of new features in SAS’s decisioning platform. With our platform customers can create low-code/no-code automated decisions incorporating machine learning analytical models and business rules. We simplify the ModelOps cycle so that customers can easily develop their models and deploy them into a production environment.    You will: - Take the lead and drive forward the delivery of high-quality new features in collaboration with customers and other stakeholders. - Develop on a modern technology stack: - Spring Boot & Go microservices - React/JavaScript/TypeScript web clients - Kubernetes managed cloud deployments - Microsoft Azure, AWS, GCP and Red Hat OpenShift platform support - Fully automated CI/CD pipeline - Use your expertise to influence technical direction across SAS. - Help to develop junior team members. - Participate in agile sprints and help to improve our processes.   What we’re looking for   We are looking for someone who is self-motivated and works beyond the boundaries of a specific role to deliver the best SAS experience to our customers. You enjoy working with others to overcome challenges and have great communication skills to ensure a shared understanding. You are thorough and accountable, taking pride in everything you do.  - The must haves - Significant experience delivering complex features in customer-facing web applications. - Ideally expertise in both web client and server development but must have a least one and be keen to learn and work on the other. - A bachelor’s degree in Computer Science or a related quantitative field.. - Right to work in the UK - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. - The nice to haves - Familiarity with agile processes. - Cloud development experience. - Experience with Spring Boot or similar frameworks. - Experience with React or similar JavaScript libraries - Experience with TypeScript - Experience with Python - Experience integrating with SQL/NoSQL databases - Experience building machine learning models. - Ability to write SAS DS2 code   Why SAS R&D Scotland - SAS has been named one of the UK’s best places to work by Great Place to Work® UK for the last six years. - SAS support hybrid working.  Our model offers a flexible working approach that makes sense for you and the team, allowing people the right balance for them. - 88 of the Top 100 of the 2021 Fortune 500 list are SAS customers or their affiliates. - Our customers use our software to solve important problems like analysing deforestation, preventing fraud, and improving medical treatments. - You'll have the opportunity to own, design and lead significant parts of the application stack, in agile cross-functional teams.  No matter what stage you're at in your career, you can have a significant impact on SAS and our customers. - People development is central to SAS - not only do we work with the best people, we develop the best people.  We support taking time for training in new skills and provide the resources to make it happen. - We work in a variety of domains across the SAS software portfolio - there is plenty of opportunity to cross-skill, learn, and work on new things. - We pride ourselves on our informal and collaborative culture. We operate with the drive and innovation of a smaller company and the resources and support to help realise our ideas. - SAS provides an extensive benefits package and has an annual performance-related bonus plan   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.    #LI-DR1
Requisition ID
20049665
Job Locations AE
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for a Systems Architect to join our team here at SAS. Do you have a passion for helping customers leverage their software and infrastructure to achieve maximum business value?  If you are eager and passionate to learn, grow your skills, and immediately contribute to the technology experience of SAS customers, this role might be for you!    You will:  As a member of the Applied Architecture and Technology team you will have a direct impact on both the current and future success of assigned customers on their SAS software journey.  You will do this by “rolling up your sleeves” to resolve current issues, map a course for additional and future software adoption and remove any roadblocks that hinder that adoption.    What we’re looking for - Be “the expert” for the assigned customers on how the current SAS technology is being used and enabling efficient new SAS software adoption. - Partner with other SAS groups, ex. Engineering, Technical Support, Consulting, etc., to deliver the best customer experience possible as it relates to implementing, using and operating SAS software. - Working directly with Engineering, provide customer-based feedback to enhance the software. - Resolving escalated customer issues, either through direct resolution or streamlining the process of resolution with the appropriate subject matter expert.  - Propose, update and review customer architectures and designs.  Provide feedback and mapping to Engineering architecture efforts  - Define and execute proof points based on direct customer scenarios around performance, scalability, functional and operations goals  - Work directly with the customer (ranging from admin to sr architect to director to executive) and/or SAS Professional Services during customer implementation  - Creation of tools and papers to simplify and enhance the customer experience and to enable future self-service The nice to haves - Bachelor’s degree in Computer Science, Engineering, related field or equivalent experience    - A minimum of 5+ years of experience in multiple software technologies and domains - Ability to work constructively and collaboratively across independent SAS teams and divisions   - Significant experience with implementing and operationalizing SAS 9 and SAS Viya  - Significant experience with cloud native infrastructure technologies across multiple cloud providers  - Advanced experience and competency in optimizing applications within Kubernetes environments   - Advanced ability to “go deep”, ex. write code, log diving, etc. while also being able to “take it up a level” based on audience  - Ability to thrive within an independent and collaborative working environment   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20049653
Job Locations SE-Stockholm | SE
Technical Consultant / Technical Architect   Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   We’re looking for a Technical Consultant or Technical Architect to strengthen our local consultancy team in Stockholm.   As a Technical Consultant you will have a very central role in the planning, design, installation, implementation and optimization of SAS solutions at our different customers. You will be the one that installs, configures and tweaks the software so that it runs as good as it can for the customer.   As a Technical Architect you will lead design and implementation activities of complex solution architectures to solve challenging customer issues. You will help internal and external stakeholders understand the benefits of a particular design approach in delivering the customer’s requirements; and ensure a smooth transition for customers from planning to implementation and operations phases. Experience on cloud architecture and cloud adoption is a must.   What we’re looking for   You are the type who thrives when working with technical issues and challenges. At the same time, you have an interest in, and understanding of, how to translate the customer's business needs into solutions – and to be a trusted advisor for the customer   Being structured, systematic with an ability to understand the customer's needs are important characteristics of the role. More specific: - 3-4+ years relevant experience with either infrastructure operations, technical implementation projects or application management, preferably from a consultancy organization - An education background with Bachelor or Master level within the IT area - Experience in working with database technology such as MSSQL, Oracle, DB2, Teradata or similar - System administration experience (such as network / security administration) - Hands on experience in working on Linux-based systems - Experience with scripting in, for example, Python, R or similar is an advantage but not a firm requirement. - Knowledge of container-based technology such as Kubernetes, Docker, as well as other technologies within Cloud will also be considered positive The other knowledge, skills, and abilities needed - Ability to work independently but also proactively with others for the purpose of cross-training and knowledge transfer as part of SAS one-team - Able to work against deadlines, stress tolerant and flexible - You need to speak Swedish and English at fluent levels - You need to be eligible for security clearances, since this might be required for specific projects / customers - Willing and able to travel to customer sites in Sweden and potentially also to the other Nordic countries. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. Additional Information: We offer an exciting job and competitive conditions in a dynamic and visionary organization with a flat structure and large international network of colleagues.   You will go in as part of the SAS platform consulting team in Sweden and collaborate with highly skilled and committed employees. You will work closely with some of Sweden’s largest and most exciting businesses. You will be exposed to leading technology and learn how to best bring that to value at our customers. You will have the opportunity to challenge yourself in a company that has a strong focus on facilitating personal and professional development, as well as on the balance between work and leisure. This is not just something we write but something we strive for every day.   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.   The level of this position will be determined based on the applicant's education, skills and experience. We know that the confidence gap can get in the way of excellent candidates, so please don’t hesitate to apply even if you don’t think you have the necessary experience – we’d love to hear from you.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-Remote / #LI-Hybrid
Requisition ID
20049664
Job Locations SA-Riyadh
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do SAS is searching for a sr technical cloud consultant to set up and implement SAS Analytics Platform for our customers located in Saudi Arabia. SAS Analytics plaftorm incorporates various tools for data analyses (opensource or proprietary) with an engine to execute them, a database management system to keep and manage them for ongoing use, and mechanisms for acquiring and preparing data that is not already stored. If you enjoy direct contact with external customer, helping with architecture definition, installation, administration and maintenance of analytics platform solutions in various shapes and forms, this might be your next career opportunity.   You will: - Define architecture and technical requirements of the SAS products before installing the SAS platform. - Provide installation/administration and maintenance services for a SAS platform in a Project lifecycle. - Provide technical support to Implementation Engineers during a Project lifecycle for issues related with SAS platform - Provide technical consulting services to customers such as upgrading or administration for their current SAS platform - Deliver SAS Infrastructure related trainings such as  Platform Administration or Platform Installation - Learn new SAS technologies related with SAS platforms and architectures and being a pioneer for the market What we’re looking for - Solid amount (preferrably 5+ years) of hands-on experience with installation/implementation of platform solutions (or related – with equal technical complexity) - A good team-player who is self-motivated, result-oriented, hardworking and able to work under pressure with collaborative communication skills - Proactive and adaptive to changing circumstances - Previous experience with customer-facing role - Willing to learn new technology - Analytical problem-solver - Trouble-shooter - Attentive to details - Fluent in English and Arabic Here is a list of hands-on experience with technology we believe will help you get familiar with SAS environment quickly. These are “soft” requirement which means we will happily review your profile even though you may not have some/have other technical skills than the below-mentioned ones: - Knowledge of Databases (Oracle, SQL Server, PostgreSql) and SQL language - Knowledge of Cloud Technologies (preferably Azure) - Knowledge of Container Technologies (Docker, Kubernetes etc) - Knowledge of Programming Languages -  preferably R, Python - Knowledge of Operating Systems especially Unix - Knowledge of Ansible - Knowledge of LDAP - Basic Knowledge of Web Technologies and Applications Servers - SAS knowledge or certification is a plus Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   LI-NB1
Requisition ID
20049652
Job Locations FR-Île-de-France
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do Based in France and part of the Western Europe Professional Services Organization, you will play a leading role in delivering technical expertise for SAS analytics platforms and solutions into the broader architecture and strategy of our customers.   This role implies understanding the entire SAS portfolio of technology, with emphasis on SAS Viya, and its integration and installation methods, alongside other technologies. You will need a solid understanding of data architecture concepts and thorough experience in creating secure cloud architecture for enterprise applications. This position requires full proficiency in written and spoken English and French.    Ideal candidate profile:   We seek applications from individuals who have demonstrated the ability to bridge the gap between the business and technology, relating business requirements to technical capabilities and solutions to business value, in the space of Data, Advanced Analytics and Industry Solutions.   You will take the lead to advise our customers on how to set up the processes and usage of the SAS Software and prepare the client-organization for the implementation phase and beyond including involvement of partners. You will help to set up a cloud minded culture and create a balance between short term and long-term strategies.   Solution and result oriented, you will work closely with our customers, colleagues from Consulting and Pre-Sales and partners to realize an optimal customer satisfaction and business profit. - Education: Master degree or equivalent - Significant experience in business consulting, Previous work experience of at least 5 years in a similar role - Experience with one or more major cloud environments such as Amazon AWS, Microsoft Azure, or Google Cloud Platform - Solid understanding of Function-as-a-Service (serverless architecture). - Experience with virtualization technologies such as VMWare, OpenStack, Docker, Kubernetes - Programming skills with one or more modern languages (scripted or compiled) – e.g. KSH, Python, Perl, C, C++, Java, JavaScript - Willing to acquire the technical knowledge of core SAS technology - Ability to work independently but also proactively with others for the purpose of cross-training and knowledge transfer as part of SAS one-team - Highly commercial attitude, active listener - Able to work against deadlines, stress tolerant and flexible - May travel as business requirements dictate at management discretion. - Excellent communication and presentation skills - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action
Requisition ID
20049663