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Job Locations CN-Shanghai
    Are you a problem solver? A connector? Someone who enjoys helping others? JMP is committed to empowering scientists and engineers via our statistical discovery software.    If this interests you, keep reading. You might just be the next person to join this dynamic, growing, and global team.   What we do: For more than 30 years, we’ve been making JMP statistical discovery software tailored to the needs of scientists and engineers. John Sall, SAS co-founder and Executive Vice President, is also the creator of JMP. What started out as Sall’s passion project has grown -- by leaps and bounds -- into a family of statistical software products that are used worldwide in nearly every industry.   We say that great software in the right hands can change the world. We say it because we’ve seen it. We’ve seen scientists and engineers use JMP to speed new drugs to market, to design better products and processes, to figure out how to restore ecosystems. You get the idea. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.   It’s spelled J-M-P but pronounced “jump.” You can remember us this way: JMP users don’t jump to conclusions; they spring into action.   Why JMP: No matter what your specialty or where you are in the world, your unique contributions will make a difference. We work to maintain a culture of camaraderie that allows the personalities of our diverse and inclusive employee base to shine through. JMP core values include ensuring that all staff members have meaningful roles, feel connected to JMP users, connected to each other, and are positive about their futures. And our leadership believes in finding the right balance between work and life, knowing that happy and healthy people bring passion and energy to their jobs.   What you’ll do: JMP is seeking a Customer Care Advocacy/ Events Project Manager to help APXJ team build long term relationship with its customers.   The role will include a variety of pre-sales and post-sales service functions. Develop and execute strategic sales and marketing activities involving current customers and prospective with a focus on customer experience management in support of renewal revenue. This position is an integral part of JMP’s long term relationship with its customers, and the efforts put forth by this individual will directly impact the value realized and the ultimate success of the business relationship.   The perfect candidate will be customer-focused, technology savvy and measured on customer experience impact as well as business impact. It is someone who doesn't let obstacles get in the way. The ideal person knows what success looks like and works tirelessly toward that. A great attitude, a willingness to try new things, a person who is practical and impassioned -- that is what we are looking for. Primary Responsibilities: - Create and execute Customer Care Plans that set the vision for strategic adoption and usage. - Work individually or with a team to project manage the plan, implementation, execution and analysis of regional and national events that include a combination of lead acceleration and retention efforts. - Monitor Customer Care through metrics and other measurements. - Responsible for customer communications and conflict resolution. - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Be in strong contact with external and internal partners to maximize the level of customer support. - Develop strategy to work with customers and internal resources to coordinate contract renewals. - Manage the protection of revenue for the existing renewal stream. - Assess customers’ needs and recommend appropriate solutions by applying knowledge of business goals, JMP applications, and industry trends. - Communicate results, evaluates overall success, and return on investment. - Track and maintain budgetary responsibilities. - May provide execution support for sales programs and marketing lead generation campaigns and track results under the direction of Sales and Marketing management. Knowledge, Skills and Abilities - Strong written, verbal, and communication skills, with the ability to understand and translate complex technical information to internal and external audiences - Excellent analytical, organizational, and creative problem-solving skills - Ability to work independently or part of a team - Good organizational, project management and facilitation skills - Considerable knowledge of event marketing, content and email strategies and business-to-business acumen - Have a technical background and are inspired by innovation of services into the digital environment - Take accountability and are self-driven - Have a customer centric approach and know about the data analysis environment - Continually develop and retain a broad range of knowledge of JMP products. - Work effectively in a global team environment with a focus on open communication and respect for cultural diversity Education - Bachelor’s degree, preferably in Management Science, Computer Science, Engineering, or a related discipline. Advanced degree preferred. Experience - Strong experience in customer care, relationship development, business development and/or sales within the business-to-business or technology industry. Experience in manufacturing, life sciences or high-tech industries could be a plus.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.    #LI-MS2      
Requisition ID
20053104
Job Locations MY-Kuala Lumpur
Are you a problem solver? A connector? Someone who enjoys helping others? JMP is committed to empowering scientists and engineers via our statistical discovery software.    If this interests you, keep reading. You might just be the next person to join this dynamic, growing, and global team.   What we do: For more than 30 years, we’ve been making JMP statistical discovery software tailored to the needs of scientists and engineers. John Sall, SAS co-founder and Executive Vice President, is also the creator of JMP. What started out as Sall’s passion project has grown -- by leaps and bounds -- into a family of statistical software products that are used worldwide in nearly every industry.   We say that great software in the right hands can change the world. We say it because we’ve seen it. We’ve seen scientists and engineers use JMP to speed new drugs to market, to design better products and processes, to figure out how to restore ecosystems. You get the idea. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.   JMP works with some of the world's most successful brands. Read more about how JMP's customers are changing the world in our Customer Stories.   It’s spelled J-M-P but pronounced “jump.” You can remember us this way: JMP users don’t jump to conclusions; they spring into action.   Why JMP: No matter what your specialty or where you are in the world, your unique contributions will make a difference.  We work to maintain a culture of camaraderie that allows the personalities of our diverse and inclusive employee base to shine through.   JMP core values include ensuring that all staff members have meaningful roles, feel connected to JMP users, connected to each other, and are positive about their futures. And our leadership believes in finding the right balance between work and life, knowing that happy and healthy people bring passion and energy to their jobs.   What you’ll do:   Summary: Analyzes, designs, develops, tests, and modifies new and existing internal applications in areas such as web or enterprise/business application development, system and data integrations, and/or API development.   Primary Responsibilities: - Analyzes, designs, develops, implements, tests and maintains applications, data and integrations; actively solicits the involvement of other developers & architects to ensure integrity and consistency across the ecosystem. - Uses Software Development Lifecycle phases, and in order to deliver an application of high quality, incorporating current best practices and methodologies. For example: continuous integration and deployment, agile/iterative development methodologies, test driven development and the creation of both on call & external system documentation. - Adheres to standards and methodologies around areas such as: project delivery, security, data privacy, integrations, architecture, development (including testing, documentation & deployment), and automation. - Maintains an awareness of and researches new technologies, trends, architectures and implementation techniques as they relate to the delivery of applications, integrations and data. - Participates in business, technical and design discussions with team members and customers. Delivers prioritized technology efforts, while meeting the appropriate expectations for schedule, scope and quality. Effectively identifies, manages, mitigates and escalates risk to appropriate levels of management. - Performs other duties as assigned. Additional Responsibilities - Analyzes, designs, implements and tests applications or data extraction and manipulation processes of diverse scope. - Performs systems, integration, and/or regression tests for applications or processes. - Coordinated with various stakeholders to gather business requirements, set expectations, and validation testing. - May be asked to assist mentoring of junior staff developing their skills and knowledge. Knowledge, Skills and Abilities - Strong knowledge of application development, data integration, database, and/or user-interface design principles - Strong knowledge of the Salesforce platform including Apex code and Mulesoft - Extensive experience developing integrations from Salesforce to various other systems and platforms via REST APIs - Understand and have experience writing SQL/SOQL queries against multiple database structures. - Responsible for developing in Visualforce, Apex, Java, AJAX, and other technologies to build customized solutions that support business requirements and drive key business decisions - Ability to communicate with people of various technical backgrounds, think analytically, write and edit technical material, and the ability to write and present clearly on technical matters in a business context - Ability to work with internal clients and collaborate with others on their team to develop technological solutions to business problems - Ability to work on multiple projects or portions at one time, and provide solutions that are highly usable, scalable, extensible, and maintainable - Resolves problems independently, escalates appropriately - Ability to conceptualize business needs and translate into technical solutions in several business areas. - Ability to keep current on state-of-the-art techniques, standards, and procedures for software development - Ability to mentoring junior team members - Ability to travel may be required Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Works independently; receives minimal guidance on day-to-day work and general instruction on projects or challenging assignments. Problem Solving - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Education - Bachelor's degree in Computer Science, Mathematics, Statistics, or related field. Experience - Five years of programming experience in an applications development or consulting environment, including two years of experience developing data models in an enterprise environment. Familiarity with one or more data modeling tools. - Salesforce certifications highly encouraged - Preferred experience with tools such as Salesforce, CPQ, Mulesoft, Experience Cloud, Docusign, Netsuite, and/or Magento.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-MS2
Requisition ID
20053053
Job Locations CA-QC-Montréal
  Senior Business Solutions Manager: Montreal, QC   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job:   We’re looking for a Principal/Senior Solutions Advisor who will provide technical and domain expertise during the delivery life cycle.    The candidate will be part of the Insurance Initiative Advisory team under the Risk and Finance Advisory organization.   The Risk Solution Advisor candidate will: - Be part of a global team that supports achievement of global delivery targets of the Insurance initiative (successful delivery of solutions, customer satisfaction). - The candidate will be based in the Asia Pacific region, working with clients in the region. - Act under the direction and supervision of the Insurance Initiative Head and the Manager of the Team. - Provide hands-on technical expertise to resolve requests from customers in collaboration with the wider team as well as the R&D developers. - The candidate will support risk solution implementation projects, contributing to the success of the delivered end product and securing real life feed-back to the SAS R&D, Product Management and RFA teams. - He/She will collaborate closely with the regional Delivery teams, CxPs, and pre-sales teams and providing them with industry/business risk domain expertise and risk solution expertise mainly concerning Insurance Risk & Finance topics; Solvency II/IFRS 17/LDTI/Actuarial Transformation topic and related solutions. - The candidate will be expected to run workshops to support the training and enablement of sales, pre-sales, delivery, customer and partner teams on the solutions that SAS provides in his area of expertise.     Primary Responsibilities: - Delivery and Advisory Support: Leverage knowledge of a domain, industry, and domain- and industry-specific solutions to increase confidence in SAS solutions. Design and create solutions to add value to delivery teams. Address issues/problem management and escalations in the advisory/SME capacity. - Support to Product/Solution Development/Maintenance: Develop best practices documentation and provide business and technical leadership by contributing and sharing information with peers. Contributes and/or reviews proposals, documentation, publications, and course materials. Be a de-facto subject matter expert, providing guidance and coaching to customer resources to accomplish software roll out. Develop and contribute industry best practices based on the software roll-out and field experiences and use them to help improve the product - Enablement of sales, pre-sales, delivery, customer and partner teams regarding the SAS R&F solutions and their application to solve customer business problems. Participate in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings and assigned solution areas, how each solution addresses business challenges, competitive information to identify how our solution stands apart, and what challenges/limitations may be encountered. - Customer relationships. Build credibility and trusted advisor relationship with customers. - Occasional travel required – the candidate will be required to travel to customer sites when required, as well as participate in regional/global meetings that might occur on an annual basis. - Support to management of relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Support to Risk marketing. Participates in activities that demonstrate SAS’ industry experience and leadership. May publish industry articles, blogs and white papers. Speaks at internal and external industry events. Develop workshops to educate sales/marketing team. - Identification of industry trends, emerging issues, competitive advances and threats. Coordinates with other SAS resources to help define SAS’ position regarding these trends and issues, then aligns SAS’ position based on business unit market requirements.  Required qualifications:   - Bachelor’s degree, preferably in Computer Science, MIS, Engineering, or related discipline. - Candidates with background in Economics, Business with strong programming skills will also be considered. - Typically requires a minimum of 10 years’ experience in Risk and Finance in the Financial Sector, or in Management Consulting firms related to Financial Sector, or in other supplier companies in the areas of risk management systems. - Certificates in Risk Management and Accounting Standards are also valued. - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.   Other knowledge, skills, and abilities:   - Experience with IT technologies to support Finance and Risk processes is valued - The ideal candidate should have programming experience in SAS languages. Candidates without SAS experience will also be considered if they have strong capability in other languages such as Java, C, C++, Python, etc - The candidate should a) have already or b) be able and willing to acquire, a good level of technical skills in using SAS solutions, to help in solution positioning, assisting solution implementation teams, demonstrate solutions to customers and build prototypes and significant examples to showcase solutions. Industry knowledge - Knowledge of risk management through either formal training or through job exposure - The candidate should be open to picking up knowledge in Regulatory and Non-Regulatory Risk & Finance management topics with a focus on the insurance industry. He/she will be expected to learn more on a continuous basis. Soft skills - Demonstrated ability to present to all levels of an organization. - He/she should be able to interact with Finance and Accounting managers and CFOs in positioning our current offerings (IFRS 17, Solvency II and risk-based capital calculations, Actuarial modelling for pricing & reserving) and participate to prototyping and then positioning future actuarial and R&F offerings we are aiming to develop based on our IFRS 17 customer base needs. - Ability to network internally within SAS with the various stakeholders in an open environment with formal and informal teams. - Ability to understand and translate complex technical and business information to internal/external audiences.   Diverse and Inclusive:   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.  
Requisition ID
20052960
Job Locations NZ-Wellington | NZ-Auckland
  Account Executive  Based in Auckland or Wellington   Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job The SAS New Zealand team are looking for an Account Executive who is customer-obsessed. In this role, you will be responsible for sales strategy and execution across the full SAS portfolio. This includes software & cloud (private and public), domain solutions as well as implementation services to an established customer base including leading enterprises within the financial services and commercial industries.   As Account Executive, you will - Take the lead of sales of full SAS portfolio in a high volume, multi-tasking environment to prospective and current accounts. - Identify and help customers to solve complex business problems. You will draw on a wide range of capabilities including software, cloud offerings, industry solutions (Risk, Fraud, Financial Crimes, Customer Intelligence) and services with the ability to take a long-term outlook. - Plan and execute within a focused territory and named account to build relationships and uncover business needs. - Implement territory and account plans including all aspects of forecasting and opportunity management. - Prepare quotations, respond to RFx’s and pro-active proposals as needed.  - Work with other departments including professional services, cloud and customer advisory to create compelling value propositions - Lead negotiations and finalize commercial terms with customers - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Manage internal stakeholders and drive cross-functional collaboration.   To be successful in this role, you will require: - Experience of selling software solutions preferably with a focus on Analytics, SaaS, AI/ML and/or Cloud - Value-based selling to senior executives and business stakeholders highly preferable - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to relate SAS capabilities needs to enterprise challenges within banking and insurance - Ability to work independently and as part of a team - Ability to travel from time to time - Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: - SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability status or any other characteristic protected by law. - SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-PTAP
Requisition ID
20052866
Job Locations NL-Huizen
  Over SAS   De afdeling De HR afdeling is een Benelux georganiseerde afdeling en bestaat uit een HR Manager, HR Business Partner en een HR Coördinator in Nederland en daarnaast twee HR Business Partners in België. Wij zoeken een HR Business Partner in Nederland die ons team weer compleet kan maken.   De functie Voor deze allround HR functie zoeken wij een stevige HR Business Partner die zowel gevraagd als ongevraagd advies geeft en zich opstelt als sparringpartner voor de verschillende (afdelings-) managers in de Benelux. Ook werk je regelmatig samen met managers buiten de Benelux. In deze functie word je geacht inhoudelijke HR kennis en vaardigheden te bezitten van alle facetten van het HR-vakgebied. Daarnaast ben je operationeel betrokken en proactief en draag je samen met je collega’s zorg voor een gestroomlijnde HR backoffice.   Primaire verantwoordelijkheden - Adviseren van (senior) managers op uiteenlopende HR vraagstukken. - Acteren als informatie/escalatie aanspreekpunt voor alle HR gerelateerde vragen van management en medewerkers. - Lokale en internationale projecten en programma’s uitrollen en begeleiden. - Directe samenwerking met de COE’s Talent Acquisition, Learning & Development, Compensation & Benefits. - Signaleren van prioriteiten en proactief zoeken naar (internationale) samenwerking en oplossingen. - Coördineren en uitvoeren van de jaarlijkse HR processen, inclusief bonus- en salarisronde. - HR Administratie, inclusief: onboarding en offboarding, Compensation & Benefits processen, verzuimbegeleiding, training & coaching, internationale mobiliteit. Gewenst profiel - Minimaal 1 jaar ervaring als HR Business Partner in een vergelijkbare branche - Kennis van Nederlands arbeidsrecht en de WOR - Project management skills - Ervaring in een internationale (matrix) werkomgeving is een pré - Communicatief sterk, flexibel - Organisatiesensitiviteit, zakelijk inzicht, proactief - Afgeronde HBO of WO opleiding - Vloeiend Nederlands en goede beheersing van de Engelse taal Wat biedt SAS SAS biedt een dienstverband aan tussen de 30 en 37,5 uur p/w. Daarnaast biedt SAS uitstekende arbeidsvoorwaarden, waaronder een variabele beloning, tegemoetkoming in ziektekostenverzekering, premievrije pensioenregeling en 31 vakantiedagen op jaarbasis. #LI-MS1 #LI-HYBRID
Requisition ID
20052216
Job Locations MY-Kuala Lumpur
  Are you a problem solver? A connector? Someone who enjoys helping others? JMP is committed to empowering scientists and engineers via our statistical discovery software.    If this interests you, keep reading. You might just be the next person to join this dynamic, growing, and global team.   What we do: For more than 30 years, we’ve been making JMP statistical discovery software tailored to the needs of scientists and engineers. John Sall, SAS co-founder and Executive Vice President, is also the creator of JMP. What started out as Sall’s passion project has grown -- by leaps and bounds -- into a family of statistical software products that are used worldwide in nearly every industry.   We say that great software in the right hands can change the world. We say it because we’ve seen it. We’ve seen scientists and engineers use JMP to speed new drugs to market, to design better products and processes, to figure out how to restore ecosystems. You get the idea. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.   JMP works with some of the world's most successful brands. Read more about how JMP's customers are changing the world in our Customer Stories.   It’s spelled J-M-P but pronounced “jump.” You can remember us this way: JMP users don’t jump to conclusions; they spring into action.   Why JMP: No matter what your specialty or where you are in the world, your unique contributions will make a difference.  We work to maintain a culture of camaraderie that allows the personalities of our diverse and inclusive employee base to shine through.   JMP core values include ensuring that all staff members have meaningful roles, feel connected to JMP users, connected to each other, and are positive about their futures. And our leadership believes in finding the right balance between work and life, knowing that happy and healthy people bring passion and energy to their jobs.   What you’ll do:   Summary: - Assists in the definition, support, and administration of JMP’s Salesforce platform.   Primary Responsibilities: - Maintains thorough knowledge of the Salesforce instance and its integrated systems and business processes; general knowledge of related organizational systems and processes. - Provides day-to-day frontline user support to division staff and customers on applications, services and 3rd party solutions. - Provides business expertise in identifying, evaluating and developing improvements to Salesforce org and processes that are cost-effective, meet user requirements and meet agreed upon service level agreements. - Lead or assist with gathering customer requirements for new and ongoing projects and/or requests. - Compiles feedback from end users in the department to identify recurrent system problems or new system needs. - Develops user training materials and/or support documentation. Trains departmental users on new system features and functionality. - Executes system functionality and data quality assurance testing prior to customer acceptance testing. - Configures and maintains application settings and administration options to set up access for new and existing users and conducts new user training Additional Responsibilities: - May lead, complex, cross-organizational project teams - Mentors and trains less-experienced and new team members - May write supporting documentation for assigned applications. - May write user level requirements for assigned division or business unit projects. - Knowledge, Skills and Abilities - In-depth knowledge of Salesforce platform, business systems, agile methodology, and familiarity with applications used in assigned unit/division - Experience working in a global Salesforce org using multiple languages and multi-currency - Strong organizational, problem-solving and oral and written communication skills - Good project management skills - Skill in understanding and articulating user business requirements to technical staff - Skill in understanding and articulating concepts to users - Ability to influence and recommend business requirements to desired outcome - Ability to effectively support issues of assigned application and services - Skill in learning business process for supported applications; includes global and local level requirements. May expand to understand integrated systems. - Ability to present concepts and strategies in a way that influences adoption - Skill in executing system & data validation; acceptance testing on assigned applications. - Create and customize standard and custom objects including fields, page layouts, workflow rules and validation rules. - Monitor and improve data quality and integrity. - Perform data loads - Ability to customize reports, dashboards, workflows, process builder, approval processes - Assist in development of Knowledge articles for consumption by Salesforce users. Education: - Bachelor's degree in Computer Science, Business or related field   Experience: - Five years experience working with and maintaining computer systems, particularly Salesforce. Experience in the following areas desired: customer support, systems design, development and integration; systems reporting; and computer administration. Experience directly related to area of assignment may be used to satisfy the above requirements. - Salesforce certifications strongly encouraged - Preferred experience with tools such as Salesforce, CPQ, Mulesoft, Experience Cloud, Data Loader, Docusign, Validity PeopleImport and Dupeblocker.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-MS2
Requisition ID
20052962
Job Locations NL-Huizen
Are you a problem solver? A connector? Someone who enjoys helping others? JMP is committed to empowering scientists and engineers via our statistical discovery software.    If this interests you, keep reading. You might just be the next person to join this dynamic, growing, and global team.   What we do: For more than 30 years, we’ve been making JMP statistical discovery software tailored to the needs of scientists and engineers. John Sall, SAS co-founder and Executive Vice President, is also the creator of JMP. What started out as Sall’s passion project has grown -- by leaps and bounds -- into a family of statistical software products that are used worldwide in nearly every industry.   We say that great software in the right hands can change the world. We say it because we’ve seen it. We’ve seen scientists and engineers use JMP to speed new drugs to market, to design better products and processes, to figure out how to restore ecosystems. You get the idea. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.   JMP works with some of the world's most successful brands. Read more about how JMP's customers are changing the world in our Customer Stories.   It’s spelled J-M-P but pronounced “jump.” You can remember us this way: JMP users don’t jump to conclusions; they spring into action.   Why JMP: No matter what your specialty or where you are in the world, your unique contributions will make a difference.  We work to maintain a culture of camaraderie that allows the personalities of our diverse and inclusive employee base to shine through.   JMP core values include ensuring that all staff members have meaningful roles, feel connected to JMP users, connected to each other, and are positive about their futures. And our leadership believes in finding the right balance between work and life, knowing that happy and healthy people bring passion and energy to their jobs.   What you’ll do: We are looking to hire an experienced New Business Salesperson to join our successful sales team, selling JMP software to both new and existing customers.  To join this team the successful candidate will need to prove their record of consistently over-achieving sales targets while helping their customers to deliver long-term value from the use of their products.  You will be responsible for finding new business and managing existing accounts where you will have ownership of the full sales cycle through to close. You will be responsible for sales of JMP software products in a high volume, multi-tasking sales environment.   Reporting to the JMP EMEA Senior Director of Sales, you will work with the JMP Sales Team to demonstrate and prove JMP’s customer value and drive new business across Benelux territory.   You will: - opportunities and the customer’s alignment to JMP’s likely customer profile. - Prospect within the assigned sales territory to uncover business needs. - Help define and deliver the territory and account management plan; identify new target accounts with high "close" potential, qualify sales opportunities and accurately forecast your pipeline of qualified sales opportunities to deliver JMP software sales revenue. - Work closely with the sales territory teams, including Inside Sales, Sales Engineer and JMP management in all aspects of the sales process. - Prepare quotations and proposal information as needed; work with relevant JMP departments to create and finalize contracts. - Engage with senior Decision-Makers in your existing customers to ensure ongoing satisfaction with their JMP products and to discover and develop additional revenue opportunities. - Apply your knowledge of JMP’s marketing goals, JMP applications, supported hardware platforms, marketing and business trends, and industry knowledge to assess your customer’s potential needs.   What we’re looking for - Requires a minimum of three to five years of experience - with a successful and proven track-record - in the sales of computer software solutions or scientific and engineering hardware (including products and services related to JMP’s target markets). Specific experience related to JMP’s target markets may be considered in combination with the above requirements. - This is primarily a new business role which would suit a focused and high activity salesperson. The new business revenue comes from new-name accounts and growing the use of JMP software for existing customers, where the sales opportunities need to be uncovered and developed. - Ability to analyse and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to JMP software and user needs; ability to work independently and as part of a team. - Knowledge of sales techniques; knowledge of software acquisitions cycles and buying influences. - Ability to travel regularly and extensively within the territory and occasionally internationally. - Hybrid work style. - Dutch and English Fluency. French is beneficial. Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.     All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-DR1
Requisition ID
20052919
Job Locations IN-Pune
GOC Storage Job Description   As a Sr Associate Information Systems Engineer, you will support day-to-day mission critical operations of SAS’ global enterprise storage technologies. The Global Operations Center (GoC) Infrastructure as a Service (IaaS) Operations team is responsible for maintaining operational stability of SAS’, SAN, NAS, Object, Backup, and others both on prem and off prem. The engineer performs incident management, proactive operations, implements basic requests/changes and documents team procedures.   Major Responsibilities: - Investigation and management of cloud-based and on prem storage and backup related incidents. - Proactive operations of storage and backup infrastructure to help reduce reactive incidents. - Fulfill basic related request and change tickets for responsible areas - Produce and maintain current documentation for areas of responsibility. Essential - Bachelor's degree in Computer Science or other quantitative degree - 2 years' experience supporting enterprise storage systems - 2 years' experience with SAN, NAS, Backup Equivalent Essential - Associates degree in the same fields plus 4 years of stated essential qualifications ~ OR ~ - High school diploma (GED) plus 6 years of stated essential qualifications Additional - Self-motivated and customer service focused - Ability to interface with employees and customers of varying skill sets in a high-pressure environment - Strong verbal, written and interpersonal communication skills; strong problem-solving skills Preferences - Experience with Azure Storage (Blob, Files, Azure NetApp Files) - Experience with NetApp and Pure Storage - Experience with Azure Networking - Experience with Dell EMC Storage - Experience Automating Storage Operations
Requisition ID
20052642
Job Locations CA-ON-Toronto
  Sr Manager Sales Operations: Toronto, ON   Nice to meet you!   SAS has an enviable reputation for innovation and offers a distinctive environment that fosters individual growth and rewards performance! Currently we have a superb opportunity for a Sr Manager, Sales Operations to join an established, international, and reputable company offering a brilliant career path in a dedicated and professional team. As the Sr Manager, Sales Operations, you will assist Senior Sales Management in daily business operations and in representing the Energy Sales vertical or sales division to other internal divisions. Location: Toronto, On and the surround areas preferred. Primary Responsibilities: •Provides leadership and direction of projects and initiatives; coordinates activities with other areas that impact support of sales management and sales team. •Provides analysis and recommendations to management in matters concerning performance, operations, staffing, and resourcing. •Assists sales management in developing business plans and reviewing with executive management. •Assists executive management with forecasting and financial reporting for sales for the Americas • Manages sales support staff, which may include business systems analysts, consulting operations specialists, business operations specialists, sales coordinators. •Assists with forecasting new and renewal software revenue. Tracks budget, forecast, and operating statements. •Provides clarification and direction on deal structure; coordinates with global sales and field operations to escalate and resolve issues regarding revenue recognition and sales compensation. •Provides leadership and direction of account strategy, coaching and mentoring at account, and vertical levels. •Provides coaching and direction on performance issues at all levels of the sales vertical/sales division. Knowledge, Skills and Abilities: •Advanced knowledge of Sales Compensation structure and ability to build Sales Compensation Plans. •Demonstrated leadership and decision-making skills; strong oral and written communication and listening skills. Education and Experience: • Bachelor’s Degree, preferably in business or related field • Typically requires twelve years of experience in technology sales account management, sales finance, contracts, or business-related initiative, which is related to the specific area of assignment; including two years in a formal management role. • Preferably worked at a public company and/or helped get a company IPO ready Equivalency: • Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. • The level of this position will be determined based on the applicant's education, skills and experience.   Diverse and Inclusive:   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Requisition ID
20052724
Job Locations DE-Heidelberg
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for an Account Executive to join our team dedicated to the Banking industry. While being assigned accounts, you will be expected to work on the development of new revenues (inside and outside of existing accounts). You will join a team of talented sales experts responsible for delivering business value and helping companies achieve their goals through the creative use of SAS products, technologies and services.    You will - Manage an existing account set within the Banking industry to maintain the relationship and keep on growing them. - Develop plans to identify accounts that have the potential for further development and execute them. - Sell software, solutions and services to current and prospective customers; work with other sales/pre-sales/domain/personnel to position and leverage sales opportunities. - Direct complex sales opportunities including implementation plans, which include the coordination of internal and/or external services. - Prepare standard quotations and proposal information as needed; work with other departments to create and finalize contracts and set time schedules for delivery services. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develop an understanding of company pricing, licensing procedures and approvals matrix.   What we’re looking for - Experience in selling complex IT solutions, ideally within a software company. - Experience in driving complex sales processes in the Banking industry. - Demonstrated experience in working around analytics solutions. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Ability to initiate and lead projects and work effectively in a team environment. - Fluent in German and English. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.    Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #EMEARM
Requisition ID
20052810
Job Locations DE-Heidelberg
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for an Account Executive to join our team dedicated to the Banking industry. While being assigned accounts, you will be expected to work on the development of new revenues (inside and outside of existing accounts). You will join a team of talented sales experts responsible for delivering business value and helping companies achieve their goals through the creative use of SAS products, technologies and services.    You will - Manage an existing account set within the Banking industry to maintain the relationship and keep on growing them. - Develop plans to identify accounts that have the potential for further development and execute them. - Sell software, solutions and services to current and prospective customers; work with other sales/pre-sales/domain/personnel to position and leverage sales opportunities. - Direct complex sales opportunities including implementation plans, which include the coordination of internal and/or external services. - Prepare standard quotations and proposal information as needed; work with other departments to create and finalize contracts and set time schedules for delivery services. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develop an understanding of company pricing, licensing procedures and approvals matrix.   What we’re looking for - Experience in selling complex IT solutions, ideally within a software company. - Experience in driving complex sales processes in the Banking industry. - Demonstrated experience in working around analytics solutions. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Ability to initiate and lead projects and work effectively in a team environment. - Fluent in German and English. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.    Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    #EMEARM
Requisition ID
20052608
Job Locations DE-Heidelberg
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for an Account Executive to join our business unit dedicated to the Insurance industry. While being assigned accounts, you will be expected to work on the acquisition of new logos. You will join a team of talented sales experts responsible for delivering business value and helping companies achieve their goals through the creative use of SAS products, technologies and services.    You will - Manage an existing account set (7-8 accounts) within the insurance industry to maintain the relationship and keep on growing them. - Develop plans to identify accounts that have the potential for further development and execute them. - Sell software, solutions and services to current and prospective customers; work with other sales/pre-sales/domain/personnel to position and leverage sales opportunities. - Direct complex sales opportunities including implementation plans, which include the coordination of internal and/or external services. - Prepare standard quotations and proposal information as needed; work with other departments to create and finalize contracts and set time schedules for delivery services. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develop an understanding of company pricing, licensing procedures and approvals matrix.   What we’re looking for - Experience in selling complex IT solutions, ideally within a software company. - Experience in driving complex sales processes in the insurance industry. - Demonstrated experience in working around analytics solutions. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Ability to initiate and lead projects and work effectively in a team environment. - Fluent in German and English. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.    Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #EMEARM
Requisition ID
20052618
Job Locations DE-Heidelberg
Are you a problem solver? A connector? Someone who enjoys helping others? JMP is committed to empowering scientists and engineers via our statistical discovery software.    If this interests you, keep reading. You might just be the next person to join this dynamic, growing, and global team.   What we do: For more than 30 years, we’ve been making JMP statistical discovery software tailored to the needs of scientists and engineers. John Sall, SAS co-founder and Executive Vice President, is also the creator of JMP. What started out as Sall’s passion project has grown -- by leaps and bounds -- into a family of statistical software products that are used worldwide in nearly every industry.   We say that great software in the right hands can change the world. We say it because we’ve seen it. We’ve seen scientists and engineers use JMP to speed new drugs to market, to design better products and processes, to figure out how to restore ecosystems. You get the idea. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.   JMP works with some of the world's most successful brands. Read more about how JMP's customers are changing the world in our Customer Stories.   It’s spelled J-M-P but pronounced “jump.” You can remember us this way: JMP users don’t jump to conclusions; they spring into action.   Why JMP: No matter what your specialty or where you are in the world, your unique contributions will make a difference.  We work to maintain a culture of camaraderie that allows the personalities of our diverse and inclusive employee base to shine through.   JMP core values include ensuring that all staff members have meaningful roles, feel connected to JMP users, connected to each other, and are positive about their futures. And our leadership believes in finding the right balance between work and life, knowing that happy and healthy people bring passion and energy to their jobs.   What you’ll do: We are looking to hire an experienced New Business Salesperson to join our successful sales team, selling JMP software to both new and existing customers.  To join this team the successful candidate will need to prove their record of consistently over-achieving sales targets while helping their customers to deliver long-term value from the use of their products.  You will be responsible for finding new business and managing existing accounts where you will have ownership of the full sales cycle through to close. You will be responsible for sales of JMP software products in a high volume, multi-tasking sales environment.   Reporting to the JMP EMEA Senior Director of Sales, you will work with the JMP Sales Team to demonstrate and prove JMP’s customer value and drive new business across the DACH territory.   You will: - opportunities and the customer’s alignment to JMP’s likely customer profile. - Prospect within the assigned sales territory to uncover business needs. - Help define and deliver the territory and account management plan; identify new target accounts with high "close" potential, qualify sales opportunities and accurately forecast your pipeline of qualified sales opportunities to deliver JMP software sales revenue. - Work closely with the sales territory teams, including Inside Sales, Sales Engineer and JMP management in all aspects of the sales process. - Prepare quotations and proposal information as needed; work with relevant JMP departments to create and finalize contracts. - Engage with senior Decision-Makers in your existing customers to ensure ongoing satisfaction with their JMP products and to discover and develop additional revenue opportunities. - Apply your knowledge of JMP’s marketing goals, JMP applications, supported hardware platforms, marketing and business trends, and industry knowledge to assess your customer’s potential needs.   What we’re looking for - Requires a minimum of three to five years of experience - with a successful and proven track-record - in the sales of computer software solutions or scientific and engineering hardware (including products and services related to JMP’s target markets). Specific experience related to JMP’s target markets may be considered in combination with the above requirements. - This is primarily a new business role which would suit a focused and high activity salesperson. The new business revenue comes from new-name accounts and growing the use of JMP software for existing customers, where the sales opportunities need to be uncovered and developed. - Ability to analyse and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to JMP software and user needs; ability to work independently and as part of a team. - Knowledge of sales techniques; knowledge of software acquisitions cycles and buying influences. - Ability to travel regularly and extensively within the territory and occasionally internationally. - Hybrid work style.  - Fluency in German and English  Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.     All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-DR1    
Requisition ID
20052856
Job Locations MX-Mexico City
  Accounts Receivable Analyst  Mexico City   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job     Accounts Receivable Analyst is a member of the Accounts Receivable Team in the Region and works inside the Global Accounting Services for SAS, reporting to the Supervisor of Accounts Receivable in Latin America. The position is based in Mexico and the main activities are to ensure the quality for all the billing, collection and accounting processes, creating efficiencies.   As an Accounts Receivable Analyst you will:   - Processing Accounts Receivable tasks in accordance with policies and procedures - Preparing, recording, analysis, and reporting of accounting transactions accurately and in compliance with accepted accounting policies and principles - Enhance the collection of the Company by providing clear follow up with customers and involved departments. - Maintain AR aging, perform daily collections effort, and apply customer payments on a timely basis. - Maintains accurate accounting records and compiles reports, as needed. - Maintaining accurate customer accounts by entering, verifying, and backing up data. - Placing direct phone calls and e-mails to customers that are overdue. - Resolving problems, completing audits, testing and implementing system improvements. - Collaborate in the Oracle Fusion’s implementation project for the Region on the Accounts Receivable module, ensuring consistency with the statutory and business requirements.   Required Qualifications   - Associate’s degree in accounting, finance or administration. - Courses and diploma in Taxes, Accounting, Controlling, Project Management, Finance, etc. - At least 4 years of experience in Accounting and/or Accounts Receivable - Intermediate English level     Preferred qualifications   - Analytical Skills and attention to detail - Communication and negotiation skills - Strong ethics and firm in convictions, even under pressure - Continuous seek of improvement   Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Requisition ID
20052762
Job Locations MX-Mexico City
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do SAS consultants transform a world of data into a world of intelligence. Our mantra is ‘Be curious’ and we practice this daily by finding creative and innovative solutions to continually exceed customer expectations. The team needs smart, caring, bold and trustworthy individuals to join us in inspiring customers with the most trusted analytics.   SAS CEO Dr. Goodnight has said that the company’s most valuable asset are the employees, and SAS’ award-winning culture makes it all possible. We believe great ideas can come from anywhere. That means we push boundaries daily and at SAS, you’ll be encouraged to use your imagination and constantly try new things.   To prepare you for an opportunity with SAS US Professional Services, SAS invests in your curiosity by providing you a 14-week intensive technical training program. The Technical Enablement Academy provides training in core SAS technology areas. You’ll receive the tools necessary to enable you to implement software to meet the complex computing and analytic needs of our customers. During the Technical Enablement Academy, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve multiple professional SAS certifications. To enable your successful transition to consulting services, we will also provide best practices on customer interactions.   Upon completion of the Technical Enablement Academy, you will work as an Associate Technical Consultant to provide consulting services to clients, including solution development and software implementation at customer sites, within the SAS hosted environment, or within a public Cloud.   As a Technical Consultant, you will have the opportunity to: - Work and collaborate with others on consulting projects and special projects - Provide reliable delivery of targeted project results through the application of specific SAS methodologies, projects and technologies - Understand, utilize, and communicate best practice methodologies and industry standards internally and externally - Install SAS software solutions and any required supporting products for knowledge sharing and demonstration purposes - Participate in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings - Leverage detailed technical knowledge to support implementations across industries What we're looking for - Bachelor’s degree - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Technology projects and/or internship experience demonstrating both individual and teamwork abilities - Excellent written and oral communication, analytical, problem solving and interpersonal skills, including the ability to communicate with users with various technical backgrounds. - Ability to communicate in English and Spanish. - This is an entry-level position - Candidates must be willing and able to work in Mexico City - MEX   The nice to haves - Experience programming with the SAS programming language - Experience with database technologies. (SQL, Oracle, Hadoop, etc) - Experience with cloud software or cloud computing such as Amazon Web Services, Google Cloud Platform or Microsoft Azure Travel Requirement Most consulting projects can be completed with no travel, however there are some rare instances when customers require onsite presence during an implementation. Employees travel preferences are kept in mind when management assigns project work.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information To qualify, applicants must be legally authorized to work in Mexico, and should not require, now or in the future, sponsorship for employment visa status.   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action
Requisition ID
20052801
Job Locations IT-Milan | ES-Barcelona | IT-Milan | CZ-Prague | PL-Warsaw | FR-75 | IE-Dublin | UK-Marlow | UK-Glasgow | RO-Bucharest | DE-Heidelberg | ...
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   SAS believes in: - the whole employee experiences - meaningful work - empowerment to make a difference that changes people’s lives - dynamic work environments that foster innovation - an award-winning culture that makes it all possible What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for this role, you’ll attend (onsite or virtual) technical training program. In addition to providing soft skills training, the Technical Enablement Academy provides training in core SAS technology areas. You’ll receive the tools necessary to enable you to provide support for enterprise-class SAS software applications and/or solutions. Key stakeholders provide guidance, coaching, and expert feedback. You will also have an opportunity to achieve multiple professional SAS certifications.   Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!     Upon completion of the training, your regular activities will include the following: - Providing support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluating, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   We'll expect you to have these essential qualifications: - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than May/June 2023. - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English Location: Everywhere in EMEA.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. For more information on US Equal Employment Opportunity, read more here: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.     Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  #LI-MS1 #LI-HYBRID
Requisition ID
2022-31535
Job Locations TW-Taipei
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We are looking for a Senior Office Administrator to provide administrative and clerical support to relieve department managers and/or staff of administrative details. You will working closely with the global corporate service team as a liaison to maintain regular communication, support on any systems and procedures update in the office.   You will: - Act as department liaison; distribute appropriate information to, and continually communicate with, staff. - Screen telephone calls; take messages or redirect calls; respond to routine questions. - Assist in performing specialized administrative duties related to the department assigned. - Compose and type/enter documents; may take dictation or notes, possibly of a technical nature. - Keep process documents up-to-date and maintain accurate filing systems. - Perform general office duties: process mail, ship materials, duplicate and fax documents; order supplies and equipment; arrange for equipment repair. - Maintain calendars and coordinate schedules; make appointments and travel arrangements; assist guests. - Arrange meetings and seminars; coordinate processes, events, and office moves. - Input data into software applications, verify accuracy, and produce requested reports. - Assist department staff with administrative duties using online applications. - Serve as point of contact for internal and/or external guests while providing excellent customer service.   What we’re looking for - Minimum 5 years’ general office experience - Associate’s degree in Secretarial Science, Business Administration, Administrative Office Technology, or related field. - Fluent in Mandarin and English - Strong knowledge of office procedures, facilities management  - Strong level knowledge of Microsoft Office Products and other fundamental PC skills - Demonstrate excellent attention to detail - Demonstrate approachable and positive attitude - Excellent problem solving, writing, interpersonal, communication, and organizational skills - Demonstrate good judgment - Demonstrate full accountability and ownership of actions and performance - Ability to create or improve processes and find solutions - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     #LI-IL1
Requisition ID
20052670
Job Locations NZ-Wellington
    Area: New Zealand, Wellington Division: Customer Success Position: Sr Customer Success Manager   Summary The Customer Success Manager (CSM) is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities to drive customer value, onboarding, adoption, and retention at SAS customers.  The CSM engages with other SAS resources to bring the necessary domain and SAS experience to assist customer to operationalize use cases and initiatives to support new as well as existing SAS implementations. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. Maybe be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization. Primary Responsibilities - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management - Compiles feedback from end users in the department/SAS stakeholders to identify recurrent system problems or new system needs. - Participates on cross-functional teams with the goal of ensuring consistency, accuracy, quality and globalization of customer success initiatives across major geographies. - Collaborates with marketing staff and other customer success staff to integrate and complement strategies and share best practices across multiple channels. - Stays abreast of related industry trends and technologies. Additional Responsibilities - Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. - Conducts extensive follow-up with customers to track satisfaction levels and uncover additional opportunities for customer adoption. - Prepares and delivers presentations to customers at the highest level of management. - Effectively manages business expenses Knowledge, Skills and Abilities - Good knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume environment - Knowledge of SAS products, solutions and services preferred   Experience Typically requires a minimum of eight years of experience in customer advisory, business partner relationship development, or technical functions within the technology industry. Cloud and hosted managed services experience with be advantageous. Experience in at least two industries - Government market preferred.     Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #LI-JE1 #LI-HYBRID  
Requisition ID
20052067
Job Locations CN-Hong Kong
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    Overview This is an exciting opportunity for an experienced software sales professional to specialize in the financial services sector with a global leading player in the Analytics space. You will be responsible for the selling of SAS software products, solutions and services to prospective and current  FSI (banking and insurance) accounts for Hong Kong market. This is a winning team with strong coverage in the analytics space across the FSI sector, you will be supported by considerable subject matter expertise to drive the revenues.   Primary Responsibilities - Sell software, solutions and services to current and prospective customers; work with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Fulfill wide range of requests for information from prospective customers. Qualify level of opportunity and resources required. - Prospect within a territory or account to uncover business needs. - Implement aspects of territory and account management and development; identify accounts with high "close" potential, qualifies, advance opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion. - Work closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. - Prepare standard/complex quotations and proposal information as needed; work with other departments to create and finalize contracts and set time schedules for delivery services. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develop understanding of company pricing, licensing procedures and approvals matrix. - Fully utilize account planning process and tools (Account Plans and Opportunity Plans within BASE). - Apply knowledge of company marketing goals and objectives, SAS applications, supported hardware platforms, marketing and business trends, and industry knowledge to assess account needs. - Team with pre-sales resources and executives on strategic account development opportunities.   Knowledge, Skills and Abilities - Knowledge of sales techniques; knowledge of software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team.   Education Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline.   Experience Typically requires a minimum of 8 years of experience in the sales, marketing, or technical support of computer software solutions or telecommunications software space with a focus on banking/ insurance/ regulator domain. Experience in solution selling (e.g. risk management and/or fraud management solutions) preferred. Fluency in Cantonese, English and preferably business-level Mandarin.   Candidates with more/less experience may be considered in a role commensurate with their seniority.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-IL1
Requisition ID
20049803
Job Locations AU-Sydney
  Area: Australia, Sydney Division: Customer Success Position: Sr Customer Success Manager (Insurance)   Summary The Customer Success Manager (CSM) is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities to drive customer value, onboarding, adoption, and retention at SAS customers.  The CSM engages with other SAS resources to bring the necessary domain and SAS experience to assist customer to operationalize use cases and initiatives to support new as well as existing SAS implementations. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. Maybe be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization. Primary Responsibilities - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management - Compiles feedback from end users in the department/SAS stakeholders to identify recurrent system problems or new system needs. - Participates on cross-functional teams with the goal of ensuring consistency, accuracy, quality and globalization of customer success initiatives across major geographies. - Collaborates with marketing staff and other customer success staff to integrate and complement strategies and share best practices across multiple channels. - Stays abreast of related industry trends and technologies. Additional Responsibilities - Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. - Conducts extensive follow-up with customers to track satisfaction levels and uncover additional opportunities for customer adoption. - Prepares and delivers presentations to customers at the highest level of management. - Effectively manages business expenses   Knowledge, Skills and Abilities - Good knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume environment - Knowledge of SAS products, solutions and services preferred    Experience Typically requires a minimum of eight years of experience in customer advisory, business partner relationship development, or technical functions within the technology industry. Cloud and hosted managed services experience with be advantageous. Experience in at least two industries – Insurance and banking market preferred.     Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #LI-JE1 #LI-HYBRID
Requisition ID
20052066