Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The Education team  is looking for a Customer Training Advisor to be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets.   As a Customer Training Advisor you will: - Sell training products and solutions to current and prospective customers and with other education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Work closely with new and existing customers, Software Sales Account Executives, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions. - Implement all aspects of territory and account management and development and identify opportunities with high “close” potential, qualify and forecast timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system. - Proactively craft and propose solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assist customers in assessing their Talent Development needs. - Achieve success by using your consultative skills to effectively manage the sales process from discovery to close. - Work closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads. - Collaborate with other SAS lines of business to lead the SAS adoption and skills development journey from our customer. - Prepare quotations and proposals as needed; work with other departments to create and finalize contracts and set time schedules for services.  Required Qualifications - Previous experience in selling software training. - Knowledge of sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan - Ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. Ability to travel. - Fluent in English and French. - Equivalent combination of education, training and experience may be considered in place of the above qualifications.  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information:  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS    

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.  We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The Education team  is looking for a Business Development Associate - Education to be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets.   As a Customer Training Advisor - Sales you will: - Sell training products and solutions to current and prospective customers and with other education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Work closely with new and existing customers, Software Sales Account Executives, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions. - Implement all aspects of territory and account management and development and identify opportunities with high “close” potential, qualify and forecast timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system. - Proactively craft and propose solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assist customers in assessing their Talent Development needs. - Achieve success by using your consultative skills to effectively manage the sales process from discovery to close. - Work closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads. - Collaborate with other SAS lines of business to lead the SAS adoption and skills development journey from our customer. - Prepare quotations and proposals as needed; work with other departments to create and finalize contracts and set time schedules for services.  Required Qualifications - Previous experience in selling is essential. Software training will be a distinctive advantage.  - Understanding of forecasting techniques. - Knowledge of sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan - Ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. Ability to travel - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - Fluent in Polish and English - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.    Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information:  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS    

     【勤務地】東京 【部門】Finance Division ファイナンスグループ 【ポジション】Controller   ■ SASとは？ 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW（働きがいのある会社）のサーベイで上位にランキングされています。   ■ アワード - 2024年Chartis RiskTech100の総合ランキングで第2位 - 2023年Asia Risk AwardsにおいてIFRS 17 solution of the yearを受賞 - 2023年Chartisの評価において信用ポートフォリオ管理のリーディング・カンパニーに認定 - 2023年Chartisの評価において企業向け不正防止テクノロジー／モデルリスク・ガバナンスの2分野で10年連続リーディング・カンパニーに認定 - 2023年Chartis保険数理モデリングおよびファイナンシャル・プランニング・システムでリーダー企業に選出 - 2023年Chartisによる初のFRAMLソリューションの評価でリーダーに選出 - 2023年Chartisが資産負債管理（ALM）テクノロジーのリーダーに選出 - 2023年Chartis最新のALMテクノロジー分析においてリスク・テクノロジー・アワードで5部門を受賞 - 2023年Forrester Researchによるリテール・プランニング・プロバイダーの評価（Retail Planning Platforms, Q4 2023）で調査対象ベンダーの中でもっとも高いスコアを獲得しリーダーに選出 - 2023年Forrester Researchの調査でAI 意思決定プラットフォームにおけるリーダーとして選出 - 2023年Gartner Peer Insights 「Voice of the Customerレポート」のアナリティクスおよびビジネスインテリジェンス・プラットフォーム部門でCustomers’ Choiceに選出 - LGBTQ+インクルージョンの実現に関しする企業平等指数で最高得点100点を継続して獲得し「Equality 100 Award：Leader in LGBTQ+ Workplace Inclusion」を受賞 - 2023年Forbes誌の「女性にとって最も働きがいのある米国企業」の一社に選出 - 2023年Fast Companyのイノベーターにとって最も働きがいのある会社リストに選出     Controller - Japan   We are looking for financial controller managing the broad area of financial operations such as accounting, financial systems, treasury (cash management), tax, statutory reporting, internal audit, FP&A, as well as business partnership. If you are passionate to expand your experience in multiple area and grow yourself to be future finance leader, this position will be the perfect opportunity, to progress your career.   Responsibilities   - Own and manage the accounting operation in collaboration with shared service center. - Own and lead team at variety of global projects including accounting system implementation and migration. - Own as team member, financial reporting & analysis including statutory reporting, management reporting, and tax reporting. Ensure compliance with Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS), Sarbanes-Oxley (SOX). - Periodically audit and monitor financial compliance by internal policy, to prevent financial fraud. Also, take corrective action to address the issue and fix it. Ensures collaboration between business stakeholders and internal audit team, and provide information and records. - Help and partner with the multiple business teams, to achieve the company goal and to accelerate revenue growth. Experience in investment decision and ROI analysis to optimize the spendings, are plus. - Work together with regional teams and US headquarter teams on financial projects, as key representative of Japan and subject matter expert (SME). Leadership experience or leadership potential at multi-culture environment, is plus.   Ideal Candidates - Self-starter and work independently. - Respect others as a team and have willingness to help others to be successful as a team. - Passionate to be subject matter expert (SME) in short term and to be leader cross countries/cross regions, in the organization in mid/long term. - Strong IT skills and/or experience including accounting ERP systems such as Oracle Fusion, Concur, SAP, and/or others, as well as Microsoft Office. Also, ERP system implementation and migration experience will be big plus. - Strong hands-on experience such as data entries, queries, and reporting by systems and tools. Also, hands-on experience of accounting operation, is required. - Passionate to learn new things, help others as SME, and lead the team at multi-culture environment. - Experience in FP&A and business partnership is plus. Particularly, business performance analysis and regular communication experience to higher management will be big plus. Education & Professional Experience - BA or BS degree is required, and MBA and/or CPA are preferred. US CPA and 1st grade of Japan Book keeping certificate, are plus. - Minimum 5 years experience in financial (management and statutory) reporting and/or accounting operation, is required. - Fluent in Japanese and English. Native in Japanese and TOEIC score, 850 or above, are preferred. - International work experience (outside of Japan), more than 3 years, is big plus. - Diverse and Inclusive - At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. -   - Additional Information: - SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency - Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. - SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-GE1 #LI-HYBRID #SAS  

  Sr Alliance Specialist - Australia & New Zealand Hybrid Base Location: Sydney or Melbourne    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and then to operationalize that intelligence.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job The AP-EME Strategic Alliances team is looking for a Senior Alliance Specialist to drive new business in Australia & New Zealand with our Global System Integrator (GSI) Partners Accenture, Deloitte, Ernst & Young and KPMG.     Our team objective is to win new business for SAS with GSIs which we would not win on our own - at scale regionally and globally. We do this by bringing to market more complete client offerings - a combination of SAS’ leading technology solutions and the GSI partners’ specialist advisory expertise, IP, implementation and ‘run and operate’ capability.     We’re looking for a motivated, influential, and resilient team member who will inspire the SAS and GSI teams to collaborate and lead the joint execution of a plan to realize the market potential in Australia & New Zealand for joint global, regional and local initiatives. For the right candidate, you’ll need to be able to lead and to follow; understand complex concepts and explain them simply, sell a vision and execute with attention to detail, have an executive presence and be someone your extended team enjoys working with. This will be a challenging and rewarding role and one which can make a significant impact on SAS and our Enterprise clients.   As a Senior Alliance Specialist, you will: - In consultation and alignment with SAS Alliances & Channels objectives, RVPs and GSIs develop and execute aligned business plans with measurable objectives, and defined success criteria for assigned SAS region/BU and/or assigned Partner(s). - Identify, develop, and maintain relationships with influential executives within SAS and the GSI’s organization who can and will materially impact our ability to execute. You’ll be working with GSI resources at Director level and above so you’ll need an ‘executive presence’ and the ability to pitch complex concepts simply and succinctly. - Align GSI SMEs and SAS Presales, Consulting, Partner Enablement, Marketing and Contracts team members to design/develop/execute successful marketing, pre-sales, sales, delivery and contracting engagement models to ensure integrated coordinated team and competent delivery of integrated and repeatable offerings. Your leadership and influencing skills will help here too. - Monitor and ensure partner program compliance and benefits realisation by managing the execution of partner licence agreements, enablement plans, partner software licences etc.  Monitor and manage pipeline creation and progression in partnership with Partners, Sales and Customer Advisory and execute on the Opportunity Registration Form (ORF) for partner recognition. Track and report results (revenue, pipeline, and other key success metrics as agreed to with management) to ensure that objectives are being met and gaps to goal are being managed. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   To be successful in this role, you will require:  - Understanding of SAS technology, our value propositions and our strategic direction - Understanding of GSI organizations and their go-to-market strategies and offerings. - Understanding of the market in Australia & New Zealand and client drivers for investment as it relates to SAS’ focus industries and offerings.   - Strong experience in solution selling or services selling working with or for GSIs - Bachelor’s degree in Computer Science or Business related discipline. - An equivalent combination of related education, training and experience may be considered in place of the above qualifications.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-PTAP   #SAS

    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   Provide finance and accounting subject matter expertise with a focus on leveraging available technology to automate, enhance and optimize finance and accounting business processes and systems. Leads the requirement gathering, implementation, support and maintenance of global financial and accounting systems for support and new implementations. Designs, constructs and automates accounting and financial reporting and reconciliation processing. Is responsible for systems configuration and administration for finance, accounting, payroll and related systems. Ensures processes and systems adhere to all applicable audit standards and controls. Acts as liaison with internal and external auditors on systems assurance portions of financial audits. Primary Responsibilities: - Provides end-to-end business process guidance and solution definition for the design and configuration of financial and accounting systems; including reporting and ancillary applications. Focus areas include: General Ledger, Accounts Receivable, electronic invoicing and Collections, Accounts Payable, Employee Expense Reimbursement, Fixed Assets, Global Consolidation, Budgeting, Procurement, Inventory, Project Accounting, Payroll, Treasury, Cash Management, Revenue Recognition, Order Management, Subscription Management, Tax and Financial Reporting. Document requirements for procuring, developing and implementing global financial systems and policies. - Provides leadership in incident and change management.  Manages and prioritizes support tickets and system enhancement requests. Ensures proper level of documentation and project management; including business case justification, user requirements and design specifications.  Ensures change management discipline and procedures are followed with audit trails documented. Leads testing for all system enhancements and upgrades to ensure uninterrupted system performance.  Conducts root cause analysis and takes appropriate action to prevent recurrence. Maintains a library of test cases to be used for unit and integration testing of supported systems. - Analyzes, designs, develops, tests and implements reporting solutions with focus on automating the financial reporting and reconciliation processes with thorough knowledge of underlying data structures and expertise with reporting tools like OTBI, BI Publisher, SAS VA, SQL etc. Participates in business, technical and design discussions with finance functional users, creates functional design documents, leads testing, quality control and facilitates end user delivery with adherence to the code move approval requirements, ensuring proper version controls. - Responsible for access management, system configuration and administration of finance, accounting, payroll and related systems. Manages user access with appropriate documentation and approvals; periodically audits access. Ensures processes and systems adhere to all applicable audit standards and controls. Enforces change management discipline and protocol, ensuring all changes are approved and documented. - Acts as a liaison with internal and external auditors on systems assurance portions of financial audits.  Provides subject matter expertise on pronouncements and regulations applicable to accounting and financial data processing.  Ensures financial and accounting systems adhere to federal, state and local regulations for regulatory and tax compliance.  Additionally, ensures compliance required of governing bodies and frameworks such as AICPA, FASB, COSO, COBIT and Sarbanes-Oxley.  Generally Accepted Auditing Standards (GAAS) are sets of standards against which the quality of audits are performed and may be judged.  Will be responsible for ensuring that SAS financial and accounting systems and processes comply with these and other global and country specific standards. - Acts as a liaison and facilitates collaboration with inter departmental, interdivisional and intercompany initiatives.  Interfaces with MIS and software/SAAS vendors and providers.  Leads collaboration between key stake holders in finance, IT and other business areas. Facilitates knowledge sharing through cross-training and mentoring.  Actively encourages the flow of information and understanding amongst teams. - Provides clear and concise communication regarding accounting and financial systems.  To include: end user documentation, contributions to policies, testing procedures and plans, project status updates, process flows and process audit statements identifying control risks.   Develops training materials and content.  Conducts training supporting internally developed and externally purchased or hosted systems. - Works proactively and independently with minimal oversight ensuring items on which you have any part (requestor or provider) are moving forward.  Provides timely follow-up and status reporting.  Performs completed staff work and other duties, as assigned.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here. To prepare you for an opportunity with the Customer Success organization, SAS invests in your curiosity by providing you an intensive training program. The Technical Enablement Academy provides training in core SAS technology areas. You’ll learn to use SAS software to meet the complex computing and analytic needs of our customers. During the Technical Enablement Academy, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve a professional SAS certification. To enable your successful transition to the Customer Success team, we will also provide best practices on customer interactions.   Start Date: July 2024   What you’ll do   The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to adopt and expand usage of their SAS software and solutions, to identify new opportunities, to foster referenceable relationships with SAS customers, and to engage with other SAS resources to bring the necessary domain and SAS expertise to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates, and executes strategy associated with fostering adoption, generating revenue leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey, working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales. Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs. - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Introduce new versions of software to existing customers. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management  What we’re looking for: - Bachelor's or Master’s degree, preferably in a Technical or Business degree. - Some relevant experience in sales, business partner relationship development, or technical functions within the technology industry will be an added bonus but not essential. - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work effectively in a team environment - Ability to work in a fast paced, high-volume sales environment  The nice to haves: - Knowledge of SAS products, solutions and services preferred - Academic or work experience with SAS, Python or programming in a third or fourth generation language   Additional Information This position is based out of our  office in Huizen, Netherlands.  You must be able to work in this office in a hybrid capacity in the area.        

  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here. To prepare you for an opportunity with the Customer Success organization, SAS invests in your curiosity by providing you an intensive training program. The Technical Enablement Academy provides training in core SAS technology areas. You’ll learn to use SAS software to meet the complex computing and analytic needs of our customers. During the Technical Enablement Academy, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve a professional SAS certification. To enable your successful transition to the Customer Success team, we will also provide best practices on customer interactions.   Start Date: late June 2024   What you’ll do The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to adopt and expand usage of their SAS software and solutions, to identify new opportunities, to foster referenceable relationships with SAS customers, and to engage with other SAS resources to bring the necessary domain and SAS expertise to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates, and executes strategy associated with fostering adoption, generating revenue leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey, working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales. Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs. - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Introduce new versions of software to existing customers. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management   What we’re looking for: - Bachelor's degree, preferably in Business (Information Technology), MIS (Computer Sciences), sales support in High Tech/Enterprise Software, or related field. - 0 - 4 years of relevant experience in sales, business partner relationship development, or technical functions within the technology industry - Fluent in Cantonese, Mandarin and English - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work effectively in a team environment - Ability to work in a fast paced, high-volume sales environment   The nice to haves: - Knowledge of SAS products, solutions and services preferred - Academic or work experience with SAS, Python or programming in a third or fourth generation language   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #SAS #LI-IL1

Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here. To prepare you for an opportunity with the Customer Success organization, SAS invests in your curiosity by providing you an intensive training program. The Technical Enablement Academy provides training in core SAS technology areas. You’ll learn to use SAS software to meet the complex computing and analytic needs of our customers. During the Technical Enablement Academy, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve a professional SAS certification. To enable your successful transition to the Customer Success team, we will also provide best practices on customer interactions.   Start Date: July 2024   What you’ll do   The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to adopt and expand usage of their SAS software and solutions, to identify new opportunities, to foster referenceable relationships with SAS customers, and to engage with other SAS resources to bring the necessary domain and SAS expertise to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates, and executes strategy associated with fostering adoption, generating revenue leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey, working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   You will:   - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales. Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs. - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Introduce new versions of software to existing customers - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management  What we’re looking for: - Bachelor's or Master’s degree, preferably in a Technical or Business degree - Some relevant experience in sales, business partner relationship development, or technical functions within the technology industry will be an added bonus but not essential - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work effectively in a team environment - Ability to work in a fast paced, high-volume sales environment  The nice to haves: - Knowledge of SAS products, solutions and services preferred - Academic or work experience with SAS, Python or programming in a third or fourth generation language Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information:   This position is based out of our office in Huizen, Netherlands.  You must be able to work in this office in a hybrid capacity in the area.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here. To prepare you for an opportunity with the Customer Success organization, SAS invests in your curiosity by providing you an intensive training program. The Technical Enablement Academy provides training in core SAS technology areas. You’ll learn to use SAS software to meet the complex computing and analytic needs of our customers. During the Technical Enablement Academy, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve a professional SAS certification. To enable your successful transition to the Customer Success team, we will also provide best practices on customer interactions.   Start Date: July 2024   What you’ll do   The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to adopt and expand usage of their SAS software and solutions, to identify new opportunities, to foster referenceable relationships with SAS customers, and to engage with other SAS resources to bring the necessary domain and SAS expertise to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates, and executes strategy associated with fostering adoption, generating revenue leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey, working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales. Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs. - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Introduce new versions of software to existing customers. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management   What we’re looking for: - Bachelor's or Master’s degree, preferably in a Technical or Business degree. - Some relevant experience in sales, business partner relationship development, or technical functions within the technology industry will be an added bonus but not essential. - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work effectively in a team environment - Ability to work in a fast paced, high-volume sales environment  The nice to haves: - Knowledge of SAS products, solutions and services preferred - Academic or work experience with SAS, Python or programming in a third or fourth generation language .Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: This position is based out of our  office in Warsaw, Poland.  You must be able to work in this office in a hybrid capacity in the area   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

    Associate Customer Success Renewal Specialist (German & English speaker)  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   The Customer Success team is looking for a Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts. You will develop  programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As a Associate Customer Success Renewal Specialist,  you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador. Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English and German . - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.  

  Associate Customer Success Renewal Specialist (French & English speaker)    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   The Customer Success team is looking for a Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts. You will develop  programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As a Associate Customer Success Renewal Specialist,  you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador. Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English and French.  - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    

  Summary: Responsible for sales of SAS software products, solutions and services in a high volume, multi-tasking environment to State Government is must.   Location - Delhi Primary Responsibilities: - Sells software, solutions and services to current and prospective customers; works with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Fulfills wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required. - Prospects within a territory or account to uncover business needs. - Implements aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion. - Works closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. - Prepares standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develops a basic understanding of company pricing, licensing procedures and approvals matrix. - Fully utilizes account planning process and tools (Account Plans and Opportunity Plans within BASE). - Performs other duties, as assigned. Additional Responsibilities - Applies knowledge of company marketing goals and objectives, SAS applications, supported hardware platforms, marketing and business trends, and industry knowledge to assess account needs. - Recommends appropriate solutions. - Works closely with virtual sales team, account managers and executives to facilitate timely response to highly qualified, high revenue potential leads. - Assists in evaluation of territory or account potential; uses BASE or Strategic selling methodology, pipeline management and forecasting to identify accounts with high "close" potential, qualifies, and forecasts time frames to close business. - Develops action plans to close business for accounts. - Develops plans to identify accounts that have the potential for further development and executes them. - Teams with pre-sales resources and executives on strategic account development opportunities.   Knowledge, Skills and Abilities - Knowledge of basic sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Ability to travel.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.       SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do We’re looking for a Project Manager for SAS Thailand to serve as customer liaison on risk solutions related project for FSI clients to assure success throughout entire customer life cycle. You are required to interact with clients/customers, staff, ground managers, and applicable department at SAS by leveraging your domain and industry expertise.    You will: - Assumes fiscal responsibility for the projects, including managing budget, expense management, timely invoicing, receivables tracking and monitoring /managing subcontractor expenses. - Communicates the role of the project manager to the project team and client by outlining authority, decision and communications chains. - Identifies and matches skills of project team members with the implementation requirements and tasks, including subcontractors if required, and ensure team members understand their assignments. - Leverages methodologies, enablers and best practices to accelerate project delivery. - Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.) - Prepares sample or high-level project plans to satisfy customer requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches. - Assists in the response to RFIs and RFPs, utilizing the RFP Repository and coordinating the consulting resources that are providing the technical information. - Maintains an accurate project plan, adheres to deadlines and communicates weekly project status reports, issues, alerts, signoffs and closure to the team, management and the customer. - Forecasts revenue and resource requirements for the duration of the project. - Provides leadership and drives customer success while overcoming barriers and satisfying staff, management and stakeholder commitments. - Resolves any conflict between the project and other organizational units in a satisfactory manner, including engaging management as necessary.   What we’re looking for - Bachelor's degree or higher preferably in Computer Engineer/Science or quantitative field - Typically requires a minimum of 8 years’ experience in managing application-driven projects - Excellence presentation, multinational project management and customer management skills. - Ability to apply win/win negotiation principles in reaching alignment and resolving conflicts. - Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues. - Strong problem-solving, organizational, written, oral, and interpersonal communication skills. - Proven ability to work independently and with a team. - Project Management Professional (PMP) certification preferred. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   N.B. Please note this role will start with fixed-term contract. Competitive benefits will be offered to the right candidate.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.     #LI-RN

  【勤務地】 東京   【部門】 AP Education, エデュケーショングループ   【ポジション】 Sr. Manager   ■ SASとは？ 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW（働きがいのある会社）のサーベイで上位にランキングされています。   ■ アワード - 2024年Chartis RiskTech100の総合ランキングで第2位 - 2023年Asia Risk AwardsにおいてIFRS 17 solution of the yearを受賞 - 2023年Chartisの評価において信用ポートフォリオ管理のリーディング・カンパニーに認定 - 2023年Chartisの評価において企業向け不正防止テクノロジー／モデルリスク・ガバナンスの2分野で10年連続リーディング・カンパニーに認定 - 2023年Chartis保険数理モデリングおよびファイナンシャル・プランニング・システムでリーダー企業に選出 - 2023年Chartisによる初のFRAMLソリューションの評価でリーダーに選出 - 2023年Chartisが資産負債管理（ALM）テクノロジーのリーダーに選出 - 2023年Chartis最新のALMテクノロジー分析においてリスク・テクノロジー・アワードで5部門を受賞 - 2023年Forrester Researchによるリテール・プランニング・プロバイダーの評価（Retail Planning Platforms, Q4 2023）で調査対象ベンダーの中でもっとも高いスコアを獲得しリーダーに選出 - 2023年Forrester Researchの調査でAI 意思決定プラットフォームにおけるリーダーとして選出 - 2023年Gartner Peer Insights 「Voice of the Customerレポート」のアナリティクスおよびビジネスインテリジェンス・プラットフォーム部門でCustomers’ Choiceに選出 - LGBTQ+インクルージョンの実現に関しする企業平等指数で最高得点100点を継続して獲得し「Equality 100 Award：Leader in LGBTQ+ Workplace Inclusion」を受賞 - 2023年Forbes誌の「女性にとって最も働きがいのある米国企業」の一社に選出 - 2023年Fast Companyのイノベーターにとって最も働きがいのある会社リストに選出 【職務概要】 SASのグローバルエデュケーション部門が提供するソフトウェアならびにデジタル人材育成に関するエデュケーションサービス事業の日本国内における責任者としての業務を担当いただきます。   【仕事内容】 - 日本国内におけるエデュケーションサービス事業の計画立案及び実行 - ターゲット達成に必要な各種係数管理 - グローバルならびにアジア太平洋地域のエデュケーション部門との連携によるローカライゼーションプロジェクトの推進 - 国内市場におけるエデュケーションビジネス拡大のための日本オリジナルのエデュケーションサービスメニューの企画、開発。必要に応じて外部パートナー会社との協業構築 - グループ内部下教育および育成   【必須条件】 - B2Bに対するエデュケーションサービス、コンサルティングサービス、あるいはソフトウェアのダイレクトセールスとして5年以上の実務経験 - 3人以上の部下に対する3年以上のマネジメント経験 - 英語力（海外メンバーとのオンライン会議等が行える会話が可能なこと） - 論理的な思考力、ドキュメンテーションスキル、コミュニケーションスキル - B2Bに対する新規案件開拓経験（尚可） - Education業界の知見（尚可）   【あればプラスとなる条件】 IT業界におけるエデュケーションサービス部門におけるマネジメント、或いはインストラクター、ダイレクトセールとしてのチームリーダーとしての経験・AI,アナリティクスに関する知識   【求める人物像】 - 新たな分野の開拓に対し、自発的に行動できる方 - 社内外のステークホルダーを巻き込んで率先して提案活動を推進できる方 - 国内外のメンバーとのチームワークを円滑に行える方   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-GE1 #LI-HYBRID #SAS  

  SASでは、ご縁があって就いたキャリアが終えるキャリアである必要はなく、十分な社内向けキャリアの機会が用意されています。新しく成長するスキルを身に着ける場合でも、新しい役割を経験したい場合でも、次のステップへ進むには今が最適です。私たちはあなたのキャリアジャーニーを支援します。   勤務地：東京 ポジション：Sr Customer Success Manager   業務 SASソフトウェアとソリューションの利用促進を行い、SAS独自のカスタマーエクスペリエンスを提供します。SAS社内の関係部門（日本、グローバル）と連携及び協力し、導入の促進、既存の更新収益の維持、リードの創出など関連する戦略を計画、調整、実行します。顧客とのエンゲージメントを深め、広範囲なステークホルダーとの関係を強化し、中長期的に顧客とのWinWinの関係構築を目指します。また、カスタマーサクセス組織の戦略目標を達成するためのビジネス運営を主体的に取組みます。 端的に言うと、大規模(戦略)顧客と伴走し、顧客の成長を支援するオーガナイザーです。また、カスタマーサクセス組織全体の業務高度化も担います。   Sr Customer Success Managerとして、下記を実現していただきます： - 担当顧客に対して、組織のあらゆるレベル（IT、ユーザー、経営陣）で強力なSAS支援者を育成 - 顧客とのコミュニケーション及び発生した課題解決に対して、部門横断し主導的に対応 - カスタマーリニューアル担当と連携し、スムーズな契約更新を管理 - 顧客が解決しようとしているビジネスおよび/または IT の問題を理解し、顧客と共同でカスタマーサクセスプランを定義。営業、カスタマーアドバイザリー、プロフェッショナルサービス、CIS と計画を共有 - 特に、戦略顧客(金融)や大規模顧客に対して、営業のアカウントプランとカスタマーサクセスプランを一体化し、既存顧客への提供バリュー最大化と収益拡大のための戦略立案、計画、実行を推進。組織全体 - アナリティクス人材(DX人材育成)の観点で、顧客の人事施策とも連動し、顧客内でのSAS利用ユーザー拡大の育成計画及び支援 - 顧客内におけるコミュニティ形成を促し、顧客が自走できるよう支援。また、ユーザー全体でのコミュニティ形成の立案・計画・実践 - 関連業界のトレンドやテクノロジーを常に把握し、さまざまなコンテンツ、イベント、ソーシャルメディア、革新的なキャンペーンアプローチを含む包括的なエンゲージメントプランの策定   役割と求められる能力： - 各セクターにおける深い造詣と関心（トレンド、イノベーション、チャレンジ、経済、デジタル）があり、管理職という立場で、顧客担当者との信頼関係を築けること - 各業界やドメインにおけるSASソリューションの可能性を理解し、顧客のビジネスバリューに影響を与えること - 求める人物像として、自律性、判断力が秀でており、結果重視であること - 課題解決能力が高く、複数の事象をシームレスに対応でき、アジャイルに富んだ動き方ができる方 - 自己啓発や、他者へ、又は、他者からフィードバックを頂くことに対してオープンマインドであること - 会社の4つのバリューであるCurious, Passionate, Authentic, Accountableに遵守していること。本バリューは、私たちの全ての行動に影響を与えます。会社の4つのバリューであるCurious, Passionate, Authentic, Accountableに遵守していること。本バリューは、私たちの全ての行動に影響を与えます。   求められる経験とスキル： - 5-8年以上、大規模顧客に対するソリューション提案活動やインプリ経験がある方 - 新規事業の創出やトランスフォーメーションなど、改革の計画立案・実施の経験がある方 - 金融業界での上記経験があると尚可 - ビジネスパートナーとの関係構築、協業などの経験がある方 - SASソリューションやテクノロジーの知見がある方 - 若しくは上記に代わる、AI/アナリティクス関連の教育やトレーニング、経験などの組み合わせがある場合は同等と見做す場合もある - AI/アナリティクス関連の テクノロジー、トレンドなどの知識   キャリア形成のリソースについて - インターナルキャリアモビリティに関して、よりお知りになりたい場合は、InsideSASをご確認ください。 - Career Development SharePoint site をご確認頂き、YammerにおけるCareer Development communityにご参加ください。 - Career Circlesを含むキャリアプログラムや、キャリアメンタリングとLearning & Development Exchangeをご確認ください。  - Career Development Resource Libraryより、トピック事にご用意されている数百種のリソースを確認することができます。    その他の情報について SASは雇用機会均等を実践しています。応募資格がある全ての方は人種、宗教、肌の色、国籍、性別、性的指向、性同一性、性別表現、年齢、出身国、障がい等級、退役軍人資格、その他の法的保護対象に関係なく雇用の対象となります。   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   The Customer Success team is looking for a Sr. Customer Success Manager to establish and build broad relationships with SAS customers to adopt and expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.   This is a hybrid position - Location, Marlow.    As a Sr. Customer Success Manager, you will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements.  Required qualifications - Good knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - An equivalent combination of related education, training and experience may be considered in place of the above qualifications.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.  Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    

  Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   The Human Resources team in Iberia is looking for a HR Business Partner to join their team. You can be based either in Madrid or Lisbon. You will provide coaching, support and influence that enable the business to effectively deliver their people plans in the achievement of both business and HR strategies. You will also provide a consultancy service that delivers advice and support to managers and employees on all HR-related areas including labour relations performance management, career planning, leadership development & coaching, talent acquisition, total rewards/compensation, and policy interpretation in conjunction with specialist HR functions.    As a Human Resources Business Partner, you will: - Provide guidance and input on labour relations, talent management and strategic workforce planning.  - Partner with assigned SAS business units to deliver value-added services to management and employees that align with overall business objectives. - Collaborate with the HR specialist teams in the development and implementation of employee programs and initiatives across SAS. - Partner with SAS business leaders to develop action plans that achieve organizational objectives. - Manage and resolve complex employee relations issues; provides guidance on, and assists in, performance improvement and conduct related issues. - Facilitate conflict resolution at all levels. - Work closely with management and employees to improve work relationships, build morale, increase productivity and retention. - Provide policy guidance and interpretation; recommends and implements changes. - Develop and delivers presentations on HR related topics. - Ensure that the organization's needs are met in accordance with governmental requirements.   Required qualifications - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. - Knowledge of employment employee relations, compensation and salary administration and of the laws that govern these areas. - Excellent written, verbal and interpersonal communication skills. - Excellent analytical, organizational, diplomacy, and customer service skills. - Fluent in English and (Spanish and/or Portugese) Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.  

  Job Description:   Develop and support robust quality engineering solutions at every layer of the software development life cycle.  Empower your team to continuously deliver enterprise grade software to production by engineering quality into our continuous delivery pipeline. Years of Experience: 3-5 Years Knowledge, Skills and Abilities:   - Advanced proficiency in multiple object-oriented programming languages like Go, Python, Ruby, Java/Kotlin - Fluent in web based microservices, REST interfaces, and the OpenAPI specification - Advanced understanding of open source test automation frameworks like Selenium, Robot, Cypress, Pytest, Appium, Espresso, or XCTest - Ability to improve implementations of cloud native data storage technologies, like Azure Blob Storage, AWS S3, DynamoDB, and Google Cloud Storage. - Proficient with container and container orchestration technologies (Docker, Kubernetes) - Functional experience building CI/CD pipelines with tools like Jenkins, Gradle, CircleCI, Spinnaker, or Argo - Hands on experience with progressive test development techniques like the Page Object Model (POM), Behavior Driven Development (BDD), and test parallelization - Demonstrated ability to serve as an agent for progressive change within the DevOps model - Working knowledge of stream and event processing (Kafka, RabbitMQ) - Fluent in at least one public cloud interface like MS Azure, AWS, or GCP - Fluency with SCRUM, Kanban, Retrospectives, and other agile processes that enable a rapidly changing environment - Demonstrated ability to distinguish between testing layers and match the correct approach to each situation - Fluent in state-of-the-art techniques, standards, and procedures for software test development - Being a responsive, flexible, accountable, a team player; capable of task prioritization and context switching to support multiple releases - Ability to pivot quickly and seamlessly toward areas of need - Adds value to teams independently without individual guidance - Adjacent team members are better because of their efforts - Strong interpersonal skills that meets or exceeds the needs of the team - Consistently demonstrates the relentless pursuit of knowledge and growth that defines SAS culture Responsibilities:   - Create and maintain the highest quality of test automation that fails fast, uses modern development techniques, and provides key data points to support metrics-based decision making. - Apply your automated tests at every layer of the application stack, both inside and outside of our continuous delivery pipeline - Share your creativity by leading effective exploratory testing sessions - Produce key data that illustrates the quality of our applications and develop insight that drives the direction of quality engineering - Work with your team to promptly triage test failures with precision and accuracy, maintaining the health of the build pipeline - Work collaboratively with your development, product, operations, and support peers to encourage quality as a key design element is all that we do - Challenge the status quo every day and never stop improving our quality engineering practices - Accelerate test coverage using lean testing techniques - Take a lead role in code reviews for product, test, and infrastructure code - Protect our users from escaped defects, participate in support escalations, and value our Customer Experience above all else - Understand the role of deployment, migration, security, and performance in the in our continuous delivery lifecycle - Practice effective techniques for deploying and operating SAS software in a multi cloud environment - Develop and maintain authentic data sets used to test our systems at an enterprise level - Deploy and support high value test environments where needed - Utilize observability and monitoring tools to proactively detect and remediate failures - Build human networks and collaborate across teams and across divisions to evolve quality engineering at SAS - Serve as a mentor to aspiring quality engineers and multiply your impact   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS #highlightedjob

Global Account Manager Life Sciences – Hybrid   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2025.   About the job   We’re looking for a Global Strategic Account Manager to join our Sales organization based in Switzerland (Zurich). By joining us on this role, you will take ownership of one of our most strategic clients within the Life Sciences industry. You will be responsible to drive a multi-million revenue account and to orchestrate an international team working on some of the key topics around their R&D, Supply Chain, Regulatory Authorities, …   SAS is well established within the account, our client has recently signed for our latest Cloud platform “SAS Viya” (deployment to be made) and key contracts have been renewed in 2023. You will therefore focus on developing new business across the Life Sciences value chain and you will be expected to travel in the USA from time to time.   We’re looking for a GAM who is customer-obsessed and ready to walk into a room backed by 40 years of analytics excellence and innovation. We need someone who is passionate about building authentic relationships with our customers, wants to solve our customers’ problems and is ready to drive sales of our world-class software products, solutions and services.   As a Global Account Manager Life Sciences, you will   - Develop and execute a multi-year rolling strategic account plan with extended Account Team that meets or exceeds customer objectives and SAS Software, Cloud and Services revenue goals. - Establish and maintain a trusted-advisor, multi-level network within the customer, with a specific focus on Executive and C-Level. - Coach, engage and continuously align matrix sales team to deliver exceptional results, maximize revenue and performance. - Grow New Software and Cloud revenue through demonstration of strategic value-and transformational sales capabilities, as well as deep understanding of the customer industry and SAS capabilities. - Engage with Alliance Partners key to the account to maximize new revenue opportunity and elevate SAS´ strategic position in the account. - Manage high-risk escalation issues for the strategic customer at SAS and drive them to closure, balancing SAS and customer interests. - Regularly align all post-sales lines of business behind the strategic account plan and build lines of communication to flag challenges and opportunities. - Work closely with Consulting, monitoring the successful implementation of SAS software and with Customers Success, proactively supporting the usage of SAS and identifying new use cases.   Essential qualifications - Experience in selling complex software solutions and services to both business owners and IT stakeholders. - Experience in identifying and solving business challenges along the whole Life Sciences value chain. - Previous experience in managing global accounts and in drafting a multi-year account plan. - Ability to orchestrate and motivate a matrix team, to drive and secure revenue growth. - Fluent in English, fluency in French or German will be considered as a plus. - You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.   Benefits highlights - You will receive a competitive salary package and benefits (car allowance, insurance, pension plan, …). - You will benefit from a hybrid workplace model, combining office and homeworking. - You will enjoy working from our office (Wallisellen) which is close to the highway and train station.   Diverse and Inclusive   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

Global Account Manager Life Sciences – Hybrid   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2025.   About the job   We’re looking for a Global Strategic Account Manager to join our Sales organization based in France (Paris). By joining us on this role, you will take ownership of one of our most strategic clients within the Life Sciences industry. You will be responsible to drive a multi-million revenue account and to orchestrate an international team working on some of the key topics around their R&D, Supply Chain, Regulatory Authorities, …   SAS is well established within the account, our client is using our latest Cloud platform “SAS Viya” and key contracts have been renewed in 2023. You will therefore focus on developing new business across the Life Sciences value chain and you will be expected to travel in the USA from time to time.   We’re looking for a GAM who is customer-obsessed and ready to walk into a room backed by 40 years of analytics excellence and innovation. We need someone who is passionate about building authentic relationships with our customers, wants to solve our customers’ problems and is ready to drive sales of our world-class software products, solutions and services.   As a Global Account Manager Life Sciences, you will   - Develop and execute a multi-year rolling strategic account plan with extended Account Team that meets or exceeds customer objectives and SAS Software, Cloud and Services revenue goals. - Establish and maintain a trusted-advisor, multi-level network within the customer, with a specific focus on Executive and C-Level. - Coach, engage and continuously align matrix sales team to deliver exceptional results, maximize revenue and performance. - Grow New Software and Cloud revenue through demonstration of strategic value-and transformational sales capabilities, as well as deep understanding of the customer industry and SAS capabilities. - Engage with Alliance Partners key to the account to maximize new revenue opportunity and elevate SAS´ strategic position in the account. - Manage high-risk escalation issues for the strategic customer at SAS and drive them to closure, balancing SAS and customer interests. - Regularly align all post-sales lines of business behind the strategic account plan and build lines of communication to flag challenges and opportunities. - Work closely with Consulting, monitoring the successful implementation of SAS software and with Customers Success, proactively supporting the usage of SAS and identifying new use cases.   Essential qualifications - Experience in selling complex software solutions and services to both business owners and IT stakeholders. - Experience in identifying and solving business challenges along the whole Life Sciences value chain. - Previous experience in managing global accounts and in drafting a multi-year account plan. - Ability to orchestrate and motivate a matrix team, to drive and secure revenue growth. - Fluent in French and English, both verbally and written. - You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.   Benefits highlights - You will receive a competitive salary package and fringe benefits. - You will get the possibility to work from our Castle (77) or from La Défense (92). - Visit our Welcome to the Jungle page here: SAS France : photos, vidéos, recrutement (welcometothejungle.com)   Diverse and Inclusive   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.