Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The Customer Success team is looking for an Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts.   You will develop programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As an Associate Customer Success Renewal Specialist, you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador.    Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

      Job Title-  Associate Customer Success Renewal Specialist Location - Mumbai   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job:   The Customer Success team is looking for a Sr. Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts. You will develop programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As an Associate Customer Success Renewal Specialist, you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador. Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.     Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  Job Title-  Associate Customer Success Renewal Specialist Location - Mumbai   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job:   The Customer Success team is looking for a Sr. Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts. You will develop programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As an Associate Customer Success Renewal Specialist, you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador. Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

    Job Title-  Associate Customer Success Renewal Specialist Location - Mumbai   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job:   The Customer Success team is looking for a Sr. Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts. You will develop programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As an Associate Customer Success Renewal Specialist, you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador. Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  Job Title-  Associate Customer Success Renewal Specialist Location - Mumbai   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job:   The Customer Success team is looking for a Sr. Associate Customer Success Renewal Specialist to support SAS’s customer retention and renewal strategy, on-time execution of renewals processes and contracts. You will develop programs to manage implementation of customer relationship strategies to increase both the effectiveness and efficiency of our loyalty and retention efforts. You will be owning and executing a portfolio of renewal contracts in an assigned territory and be responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers to secure every renewal. You will be responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.   As an Associate Customer Success Renewal Specialist, you will: - Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team. - Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions. - Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT). - Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. - Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders. - Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds. - Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required. - Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies. - Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting. - Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams; act as a Renewals brand ambassador. Required Qualifications - Ideally some experience in a Customer Success, Consulting or Commercial department within a tech company. - Fluent in English - Good understanding of SaaS/subscription-based renewals models, application and sales techniques. - Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well. - Good written, verbal, and interpersonal communications skills. - Good organizational, Customer management & Excellent time management skills. - Ability to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services, cloud technologies preferred. - Strong process management, financial acumen, and adherence to policy. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   As a Consulting Manager, you will lead a team of Professional Service Consultants and oversee the business and delivery practice of the SAS Risk Management solutions.   A core part of SAS business is the provision of SAS Risk Management solutions, SAS has proven methodologies and best practices to help you establish a risk-aware culture, optimize capital and liquidity, and meet regulatory demands with focus areas including, but not limited to, Asset & Liability Management, Credit Risk Management, Enterprise Stress Testing, Risk Governance, and Insurance Risk Management.   You will: - Manage a Risk/Fraud solution area across industries as a business or delivery practice. - Define and oversee the development of internal and external resources needed to accomplish business goals. - Accomplish results through 360 planning, strategic business development goals, aligned implementation approaches, and prioritized business initiatives. - Maximize revenues, utilization and profit, through collaboration with all applicable internal departments and divisions to achieve the strategic use of SAS solutions and products by customers. - Provide domain and solution expertise to on-going Insurance related Risk & Regulatory projects. - Provide staff with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, talent management and performance appraisals. - Engage and implement SAS solutions for Risk related projects. - e training and coaching on SAS solutions for consultants, partners and customers. - Help services team craft work estimates, proposals, solution architectures and project plans - Act as key point of contact for key clients, partners and regional professional services teams. Act as liaison to Product Management, R&D and sales teams - Anticipate and resolve cross-functional project related issues and work with Project Managers to implement improvement   What we’re looking for - Background in financial services (Banking or Insurance), and strong knowledge of financial services industry in Risk/Regulatory domain. - Proven capacity to lead multiple practices/teams. - Extended skills in business development or packaged services development. - Broad experience in developing teams with financial and performance management responsibilities. - Excellent interpersonal, team-building, organizational, time-management and planning skills. - Experience with technical and business approaches and solutions related to business intelligence/analytics/data integration/data warehousing. - Experience with system implementation (Requirement, Design, Implement, Testing, Go Life, Project Closure) - Ability to relate technical concepts to system applications and user needs. - Knowledge of actuarial, International Financial Reporting Standards (IFRS), and experience in valuation, financial reporting, pricing, Solvency II and/or ORSA, ESG, Stress Test is a plus. - Experience with ALM , ICS or Economic Capital Models in Insurance industry is a plus. - Degree (or equivalent) in relevant field: e.g., Business, Computer Science, Mathematics, Statistics, etc., and fluent in Mandarin and English desirable. - You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS #LI-IL1

  【勤務地】 東京   【部門】 コンサルティングサービス事業本部   【ポジション】 Consulting Division Head (Professional Services and Delivery)   ■ SASとは？ 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW（働きがいのある会社）のサーベイで上位にランキングされています。   ■ アワード ・2023年版ソーシャル・インパクト・アワード受賞(PRNEWS Social Impact Awards, Education) ・2022年版 Microsoft Global Independent Software Vendor Partner of the Year Award受賞 ・2021年版日本における「働きがいのある会社」ランキングにて4年連続ベストカンパニー ・2020年版の「働きがいのある会社」ランキングで、アジア地域におけるベストカンパニー1社に選出 ・フォレスター・リサーチ社「クロスチャネル・キャンペーン管理(エンタープライズマーケティングソフトウェアスイートモジュール), Q2 2021」「デジタル意思決定プラットフォーム, Q4 2020」「リアルタイム・インタラクション管理, Q4 2020」「顧客分析テクノロジー, Q3 2020」、ガートナー社「2020 マルチチャネルマーケティングハブ分野のマジッククアドラント」でそれぞれリーダーに選出 【職務概要】 約100名のコンサルタントから構成されるコンサルティングサービス事業本部のビジネスをリードする。ビジネスゴールを達成するため、Japanの営業部門など他部門、Globalとの連携をはかり、また、パートナーとの連携を促進しながらソフトウェアとサービスの成長をリードします。360度計画、戦略的な事業開発目標、実装アプローチ、優先順位付けされたビジネスイニシアチブを通じてビジネス目標達成をリードします。SASのソリューションや製品を顧客が戦略的に活用できるよう、社内のあらゆる部門や部門とのコラボレーションを通じて、売上、稼働率、利益を最大化します。   【仕事内容】 - コンサルティングサービスの全ての定量的および定性的なKPIに責任を持ち、部門内のリーダーと協力して、コンサルティングサービスの遂行に関連する部門目標の達成を確実にします。適切なデリバリーおよびセールスのリーダーシップと定期的に協力して、ソフトウェアとサービスの成長を促進する共同の事業計画と目標に向けた進捗状況が進行し、整合していることを確認します。 - 目標達成に向けビジネスプランの策定、実行をリードします。Global/Regionとの連携も含め、部門内外の重要なビジネスパートナーと協力して、実践目標の調整、戦略、実行、評価を行います。 - 安定的なプロジェクト遂行に必要となるスキルインベントリ、スタッフプロファイル、開発方法論、品質保証、プロジェクトの完了など、確立された部門のポリシーと手順をスタッフが遵守できるようにします。 - プラクティスの強力なリーダーシップ、一貫したコミュニケーション、スタッフへの説明責任の強化を通じて、質の高いサービス提供を実現します。すべてのスタッフが顧客満足度の結果に責任を持つようにする。 - 業務目的と、ビジネスニーズをサポートするためのパートナー戦略の実施を含むリソースの獲得/開発を定義および監督します。 - 仕事の割り当て、トレーニング、人材管理、業績評価を伝達および管理することにより、スタッフに責任を持たせ、成長計画の理解を促します。 - 実践分野のソートリーダーシップを発揮する。関連市場や競争の激しい市場の動向に遅れないようにします。   【ポジションの魅力/強み】 - SASは、Analyticsをコアコンピタンスとしたマルチインダストリー×マルチソリューションのソフトウェア製品とサービスを展開する非常にユニークなベンダーです。単一ソリューションベンダーではない点は、マルチインダストリーの顧客をクライアントとする機会が豊富にあるだけでなく、非常に多様性に富んだ人材・タレントを惹きつけています。 - 顧客層は各インダストリーのトップクラスの会社であり、従って、先進領域への投資を行いながら、競争戦略の源泉としてAnalyticsの価値を最大限ビジネスに生かそうとされています。SASのコンサルティングサービスは、クライアントのビジネスにも深く関与し、ビジネス高度化に大きく貢献しています。 - 現在、AIの加速化に伴い、我々の市場は大きく拡大するとともに競争環境も激化していますが、メインストリームに身を置くことにより、非常に刺激的な経験を獲得することが可能です。 - 現在、2025年までのIPO準備が大きな経営トピックとなっていますが、SASはこれまで世界最大の非上場ソフトウェアベンダーとして非常にユニークなカルチャーを醸成しています。社員を大切にする家族的なカルチャーとも言えます。SAS Valueとして、Accountable, Curious, Authentic, Passionateが定義されています。   【必須条件】 - システム開発またはパッケージ導入を通して、SE、エンジニア、テクニカルコンサルタント、PMなどシステム構築におけるテクニカルスキルを保有しており、システム開発方法論に精通していること - コンサルティングファーム・ソフトウェアベンダーなどにおいて、ビジネスコンサルティングの経験があること - 50名以上のコンサルタント・エンジニアを統括した経験があり（5年以上）、Global/Region Headへのダイレクトレポート経験があること - 顧客Cレベルをターゲットとしたトップセールスの経験 - 社内外のステークホルダーとの折衝経験が豊富であること - ビジネスレベルの英語力   【あればプラスとなる条件】 - 特定インダストリーの深い知識・経験 - 特定ソリューションもしくはテクノロジー領域における深い知識・経験   【求める人物像】 上記の攻めと守りのバランスが取れていること。両方必要。 端的に言うと、SE上がりのコンサルファームのパートナーが理想的だとイメージしている。 SIerなどでSE経験があり（テクニカルな強味と経験を持っていること）、その上で、コンサルファームでビジネスコンサルティングの経験も積みパートナークラスまで上がってきた人が最もFitする。理由は、上記の通りの攻めと守りのGood Balanceを保持している可能性が最も高いから。技術が分からないビジネスコンサル系は不適格。 部下を大切にし、一人一人ときちんと向き合うことができること。時に、現場に自ら降りて行って、メンバーと一緒に問題解決などを遂行できる人。雲の上にいてマネージメントしかしない人はNG。 顧客や社内他部門やGlobal/Regionなどとのステークホルダーと高度な交渉や調停ができるだけの高度なコミュニケーション力があること。 （ちょっと抽象的ですが）場を変えられる力があること。   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #LI-GE1 #LI-HYBRID

  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and then to operationalize that intelligence.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job The successful candidate will represent SAS’s interest and will be responsible for localizing the strategic direction, activate net new customer acquisition. The candidate is responsible towards driving synergy between various internal teams and activities to achieve revenue generation plan. operation including growing and achieving both top and bottom-line revenue targets through the development and implementation of sound dynamic business strategies.    Team: Will oversee the Public Security & Law Enforcement vertical sales and industry expert team across EMEA Emerging & Asia Pacific.   As a Regional Industry Sales Leader - Public Security & Law Enforcement, you will:   Achieve Business Targets - Identify key areas of growth opportunities, develop and execute plans in accordance with agreed financial and business targets. - Capable of identifying key accounts, potential clients/alliances, developing sales and business strategies, creating, and closing deals to maximize revenue target and profitability. - Take a strong lead and hand-on approach in business development and sales; determine optimal utilization of staff and resources; improve the goals and accountabilities of sales team; effectively lead sales team to grow the business and reach revenue targets.   Develop the Public Security & Law Enforcement Market - Enhance brand awareness in across the region; review the market and develop insightful strategies in response to emerging trends. - Help transfer sales strategy from software tool focus to solution and value focus, from on-prem to the Cloud; develop business partnerships with company clients and gain and maintain trusted advisor status with them. - Analyse the regional and industry market to determine the most productive sales strategies to increase, capture market share, and expand market awareness and market preference for focused products and technology. - Penetrate market with new products by understanding SAS product portfolio and localised requirements to drive the required configurations for solving strategic customer problems. - Nurture and strengthen relationships with current business partners and distributors, while proactively establishing and building new ones.    The Person: - Senior IT executive, with at least 5 years in a leadership role, most probably from Software or Consulting industries with demonstrable track record of success in growing and developing a business across a region. - Desired background and experience in enterprise sales, Business Consulting, Business Intelligence and Analytics, SaaS or other infrastructure software areas. - A very solid relationship and network in the C-Level community in Public Security & Law Enforcement with a strong reputation of conducting business ethically. - Well respected and recognized leader with strong credibility in Public Security & Law Enforcement market knowledge and experience in dealing with customers, distributors, partners, government officials/regulators. - Successful track record of meeting or exceeding revenue plans and achieving margin plans targets and in managing a sales team.    The Attributes: - Result-Oriented – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.   - Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem-solving skills, and a customer-focused mind-set are essential. - Proven Industry knowledge – with demonstrated success in leading successful sales initiatives in the Public Security & Law Enforcement industry. - Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business. - Excellent written and oral communication skills. - Proven leadership and motivation skills to drive a winning sales team. - Excellent interpersonal and influencing skills in a fast, ethical, and result-oriented environment. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Junior Cloud Data Science Architect - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The Global Technology Practice is a world-wide team of experts, providing thought leadership and direction, establishing, and promoting best practices and performing functions that are considered critical to the overall success of SAS.  We are focused on providing expert support for sales cycles and ensuring customer adoption of the latest modernization of SAS software. We collaborate with cross functional teams to ensure accurate, consistent delivery of marketing and product capability messages.      To prepare you for an opportunity with SAS Global Technology Practice team, SAS invests in your curiosity by providing you an intensive collaborative technical training program. At the Technical Enablement Academy,you’ll learn to use SAS software to meet the complex computing and analytic needs of our customers.  Key stakeholders will provide guidance, coaching and expert feedback. You will also have an opportunity to achieve a professional SAS certification. To enable your successful transition to the Global Technology Practice Team, we will also provide best practices on customer interactions.       As a Junior Cloud Data Science Architect, you will: -  Apply technical architecture knowledge to design prototypes for demonstration purposes.   - Ability to take complex technical concepts and simplify for other non-technical audiences.  - Strategize with sales team on objectives for customer meetings, understand how the analytic lifecycle relates to overall sales plans and to maximum customer value.  - Leverage knowledge of open-source analytic packages and how they work with SAS Viya, to increase SAS’s credibility primarily in sales situations.  - Deliver standard, customized and/or strategic, senior level solution demonstrations and presentations outlining the functional capabilities, competitive advantages, and business benefits of the SAS Viya Platform as they apply to client needs.  - Assist in the response to RFI/RFP’s utilizing the RFP Repository and crafting thorough and compelling answers.  - Provide reliable delivery of targeted project results through role as expert in the application of specific SAS methodologies, projects, and technologies.  - Participate in product and cloud training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings and assigned cloud architectural areas.  - Understand, utilize and communicate best practice methodologies internally and externally.  - Provide support for regional business development activities and marketing events.  - Work proactively with Product Strategy teams, Customer Advisory and other internal technical counterparts to strategize on opportunities, cross-training and knowledge transfer. Additional Responsibilities  - Participate in workshops during requirements and design sessions.  - Participate in solution positioning.  - Liaise with sales, pre-sales, technical support and product management to determinethe best action to implement a customer environment.  - Up to 15% travel, as business needs require.    Required Qualifications - Bachelor's degree, preferably in Computer Science or related field.  - Experience with technical command line tools such as Linux, Docker and/or Kubernetes. - Basic knowledge and some exposure to cloud platforms (like Azure, AWS or GCP), enterprise architecture and/or data engineering - Requires 0 - 5 years of systems engineering, project management, applications development, technical architecture, and design and/or customer support - Fluent business level language skills in English, other European languages are a plus   - Excellent communication skills    - Good problem solving, organizational, decision-making, written, oral and interpersonal skills.  - Ability to work independently and as part of a team.  - You’re curious, passionate, authentic, and accountable. These are our values and influence ever.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1 #LI-HYBRID   #SAS

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   Position Title: Senior Solution Consultant – Customer Experience, EMEAP Responsibilities: Generate new opportunities- · Opportunity Management – Create, Manage & Qualify CX (Customer Experience Solutions) opportunities · Requirement Understanding, Development of Prospect specific Business Solution · Conducts Client specific solution presentation / build and storyboard demonstration workshops · Undertakes tasks requiring technical analysis, diagnosis and problem solving to qualify the product/solution fit and define support needs. Grow Domain Knowledge- · Thorough understanding of Customer Experience domain in B2C environments, grips of Banking, Insurance (life & Non-Life) Telecommunication, Retail. · Researches SAS solutions and those of competitors across Martech and Decisioning product lines. · Deep Knowledge and understanding of solutions like Adobe, Salesforce, Pegasystems, Fico · Participate in SAS training opportunities to maintain an in-depth knowledge of products/solutions to fulfil customer needs. Knowledge Sharing · Gives presentations, training (knowledge transfer) internally on SAS products, customer perceptions and opportunities. · Serves as a resource for team members in all aspects of pre-sales for example: policies and procedures, goals and objectives, SAS System applications, hardware platforms, and market trends. Build Internal and External Relationships · Establishes strong multilevel Client/Alliances with existing and potential clients with a bias towards Business Owner’s Vs. Technology Owners. · Promote good internal and external communication What we’re looking for 1. Should primarily be a Techno-Business candidate. 2. Should have exposure to the BFSI (mandatory) / Telecom / Retail domain. 3. Overall experience 10 to 14 years and 5 to 6 years of relevant pre sales / customer facing experience. Pre Sales Support · To talk in industry-specific lingo to users in the industry to understand the pain points in their business (Customer Experience Management) · Basis understanding, elicit Customer Experience Management related challenges in Business, stated/unstated impact and value if solution is provided · Map the SAS Business Solutions to address their requirements · Present & thoroughly demonstrate SAS Customer Intelligence solution (Marketing cloud / Martech) and its Analytics powered decisioning solutions, addressing the business need to the target audience. . End to end ownership of sales cycle and work closely with sales teams and other internal teams for consistent and sustainable sales pipeline generation activities. · Address business as well as Technology queries raised by potential & existing clients 4. Should understand business requirements and translate it into Software/Solution Mapping. 5. Preferred 1 or 2 project experience in any of the Marketing solutions like Adobe / SFDC / Oracle / Google Marketing cloud / products and / or Decisioning solutions like Pegasystems / FICO for customer decisioning and analytical use cases. 6. Should have done end to end sales / pre sales activities of these solutions. 7. Should have some experience of the technical product sales also. 8. Should have thorough understanding of analytics domain and digital marketing , CDP as domains.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.    

  ■SASとは？ 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW（働きがいのある会社）のサーベイで上位にランキングされています。   ■アワード ・2022年版 Microsoft Global Independent Software Vendor Partner of the Year Award受賞 ・2021年版日本における「働きがいのある会社」ランキングにて4年連続ベストカンパニー ・2020年版の「働きがいのある会社」ランキングで、アジア地域におけるベストカンパニー1社に選出 ・フォレスター・リサーチ社「クロスチャネル・キャンペーン管理(エンタープライズマーケティングソフトウェアスイートモジュール), Q2 2021」「デジタル意思決定プラットフォーム, Q4 2020」「リアルタイム・インタラクション管理, Q4 2020」「顧客分析テクノロジー, Q3 2020」、ガートナー社「2020 マルチチャネルマーケティングハブ分野のマジッククアドラント」でそれぞれリーダーに選出   【勤務地】東京    【ポジション】ストラテジックエンタープライズ事業本部インダストリアル製造 & ユーティリティ本部マネージャー   【業務内容】 昨今の業界毎または業界を跨ぐインダストリーの市場兆候、グローバル化、イノベーションへの取り組みに対して、SASが貢献する領域を定義し、顧客がより多くのことを実現できるための新たなEmpowermentへの取り組みが求められています。ストラテジックエンタープライズ事業本部のミッションである戦略的アカウントの創造に同期し、各インダストリー、及び各アカウントの戦略提携をSASを代表して推進します。営業マネジメントとしてのストラテジックアカウントにおける売り上げ、営業の生産性、アカウントマーケティング、フォーキャスト＆パイプライン、並びにビジネス開発と顧客満足度向上の直接的な責務を持ちます。顧客のアジェンダに寄り添い、SASのリソースを最善な方法で顧客の力に転換するためのSAS組織を横断したオーケストレーションに責務を持ちます。   【下記を実現していただきます】 - インダストリーにおけるThoughtful Leadershipとドメイン専門性、担当分野における新規事業のビジネスデベロップメント、ストラテジックエンタープライズ組織長の支援を基にしたSAS Japanの成長戦略の達成（成長率を軸） - インダストリー＆アカウント軸でのビジネス開発、営業シナリオ、Sales Playの型の標準化と実行（短期と中期） - フォーキャスト、パイプライン、売り上げ、顧客におけるSASのSkillの有識者の年単位での目標設定、Year of Yearの成長率をもとにした営業マネジメント - Customer Obsessedマインドセットのリーダーシップによる顧客とのエンゲージメント・リレーションの持続的成長 - マーケティングチームと連携したAccount Based Marketingを立案、実行 - SAS JapanのVision, Mission, Valueを自らModelとして実践し、SAS社内の関係部門の包括的なリレーションシップのオーナーシップと共感醸成（顧客軸の文化醸成） - カスタマーサクセス部門と連携した顧客のReskilling、SASファンのユーザー規模拡大施策の立案と実現性（顧客へのSASスキル資格者の浸透度）    【役割と求められる能力】 - 会社のマネジメントの一員としての役割、ふるまい、行動指針を理解し、リーダーシッププリンシプル（Building Clarity, Generating Energy, Delivery Success）を体現し、自身の成長並びに会社のリーダーシップの模範となる柔軟性、適用性があること - 自律性、決断力が秀でており、結果重視であること - 自身の組織を超えた他社への貢献、過去の経験を自ら挑戦する成長マインド（従来の慣習だけに依存しない、挑戦する行動姿勢） - 深い造詣と関心（トレンド、イノベーション、チャレンジ、経済、デジタル）、があり、管理職という立場で、顧客担当者との確立された関係に支えられていること - 各業界やドメインにおけるSASソリューションの可能性を理解し、顧客のビジネスバリューに影響を与えること - 課題解決能力が高く、理念や戦略性を構造化でき、複数の事象をシームレス且つアジャイルに富んだ動き方ができる方 - 会社の4つのバリューであるCurious, Passionate, Authentic, Accountable、並びにSAS Japanで定義したVision、Mission、ValueのRole Modelになること   【必須条件】 - ３年から5年以上リーダーシップ経験がある方 - エンタープライズビジネス、及び営業＆プリセールス経験 【あればプラスとなる条件】 - Data＆AIの基礎知識、並びに高度なSASソリューションの知見   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-JE1 #LI-HYBRID

Sr. Associate Account Executive –Federal Government– Ottawa, Ontario   Nice to meet you!      We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.     We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.    What you’ll do    As part of the SAS Federal Government Sales team, the role works with clients to:    - Sell software, solutions and services to current and prospective customers; works with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within the Federal Government territory.  - Strong experience selling into Federal Government institutions  - Fulfills wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required.  - Prospects within a territory or account to uncover business needs.  - Implements aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion.  - Works closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities.  - Prepares standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services.  - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities.  - Develops a basic understanding of company pricing, licensing procedures and approvals matrix.  - Fully utilizes account planning process and tools (Account Plans and Opportunity Plans within BASE).  - Performs other duties, as assigned.    You will:  - Apply knowledge of company marketing goals and objectives, SAS applications, supported hardware platforms, marketing and business trends, and industry knowledge to assess account needs.  - Recommend appropriate solutions.  - Work closely with virtual sales team, account managers and executives to facilitate timely response to highly qualified, high revenue potential leads.  - Assist in evaluation of territory or account potential; uses BASE or Strategic selling methodology, pipeline management and forecasting to identify accounts with high "close" potential, qualifies, and forecasts time frames to close business.  - Develop action plans to close business for accounts.  - Develop plans to identify accounts that have the potential for further development and executes them.  - Team with pre-sales resources and executives on strategic account development opportunities.    What we’re looking for:    The successful candidate for this position will provide deep and focused Federal Government expertise and support those clients. This requirement implies a skillset including:    - A minimum of 3 years of expereince selling Software products into a B2B Market  - Knowledge of basic sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Ability to travel.    Why SAS  - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Diverse and Inclusive    At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     Additional Information    To qualify, applicants must be legally authorized to work in Canada.  SAS is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   #SAS

  Senior Solutions Advisor - Insurance Risk  Location: Hong Kong/ Taiwan/ Singapore/ Malaysia/ Thailand   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job We’re looking for a Senior Solutions Advisor to serve as an advisor covering all the aspects of the solution that involves analytical/technical/SME during the delivery life cycle.    Reporting to the Global Head – Insurance Advisory team under Insurance Initiative of Risk and Finance Advisory organization, the selected candidate as a Risk Solution Advisor will: - Join and be part of the Risk & Finance Advisory / Insurance Initiative team at Global level, supporting achievement of global delivery targets of the Insurance Initiative (successful delivery of solutions, customer satisfaction) by cooperating with regional CxPs, pre-sales and delivery teams and providing them with industry/business risk domain expertise and risk solution expertise mainly concerning Insurance Risk & Finance topics; IFRS 17 / LDTI / Actuarial Transformation topic and related solutions / Solvency II. - Act under the direction and supervision of the Insurance Initiative Head and the Manager of the team. - Help developing an industry/business domain viewpoint on Insurance R&F topics, related SAS offerings and representing those viewpoints to clients. - The candidate will support risk solution implementation projects, in his area of expertise, contributing to the success of the delivered end product and securing real life feed-back to the SAS R&D, Product Management and RFA teams. - The candidate will support enablement of sales, pre-sales, delivery, customer, and partner teams about the solutions SAS provides in his area of expertise and the way those solutions are used to address customer needs. - Also, the candidate will help team to provide strategic impact to the sales industry go-to-market plans. Primary Responsibilities: - Delivery and Advisory Support: Leverage knowledge of a domain, industry, and domain- and industry-specific solutions to increase confidence in SAS. Delivers standard, customized and/or strategic, senior level solution demonstrations and presentations outlining the functional capabilities, competitive advantages, and business benefits of the SAS solutions as they apply to client needs. Address issues/problem management and escalations in the advisory/SME capacity. - Support to Product/Solution Development/Maintenance: Develop best practices documentation and provide business and technical leadership by contributing and sharing information with peers. Contributes and/or reviews proposals, documentation, publications, and course materials. Be a de-facto subject matter expert, providing guidance and coaching to customer resources to accomplish software roll out. Develop and contribute industry best practices based on the software roll-out and field experiences and use them to help improve the product. - Support to management of relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Customer relationships. Builds credibility and trusted advisor relationship with customers. - Enablement of sales, pre-sales, delivery, customer and partner teams regarding the SAS R&F solutions and their application to solve customer business problems. Participates in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings and assigned solution areas, how each solution addresses business challenges, competitive information to identify how our solution stands apart, and what challenges/limitations may be encountered. - Risk & Finance expertise supply to organization. Provides direct industry/business domain sales support through sales calls, sales tool development, and coaching for the sales force on industry focused account strategies. Leads the sales organization with new account penetration strategies. Involved in all stages of the sales engagement. Involved as a Subject Matter Expert into customer implementation projects, to support specific project tasks where Insurance R&F expertise and solution expertise is required. - Support development of industry specific sales strategyfor assigned industry that enables the SAS sales force to establish SAS as the key industry analytics partner to include the following: identifying industry trends and sources of major disruption in the industry, establishing strategic vision and value propositions based on SAS offerings, and articulating a solution capability at the C-level. This sales strategy will address what to sell and how to sell; and will identify any gaps in SAS’ existing offerings that need to be addressed. - Presales asset preparation. Prepares and delivers presentations to customers at the highest levels of management. Works closely with sales staff, sales management, and marketing staff to ensure successful positioning of industry solutions and that a consistent message is communicated to our customers and/or business partners. - Support to Risk marketing. Participates in activities that demonstrate SAS’ industry experience and leadership. May publish industry articles, blogs and white papers. Speaks at internal and external industry events. Develop workshops to educate sales/marketing team. - Identification of industry trends, emerging issues, competitive advances and threats. Coordinates with other SAS resources to help define SAS’ position regarding these trends and issues, then aligns SAS’ position based on business unit market requirements. - Market trends monitoring. Assists with providing market-driven information for future product direction using industry expertise and direct interaction with customers, prospects, analysts, and other external resources. - Required to travel on a frequent basis – the candidate will have a global role, with priority to cover specific areas that can change over time. Today we foresee a specific priority on Greater China, but also other countries across the world.   What we’re looking for - Bachelor’s degree, preferably in Actuarial Science, Statistics, Mathematics, Economics, Business, Computer Science, MIS, Engineering, or related discipline. - Typically requires a minimum of 6-8 years’ experience in Risk and Finance in the Financial Sector, or in Management Consulting firms related to Financial Sector, or in other supplier companies in the areas of risk management systems. Insurance Risk & Finance – related experience is mandatory. - Experience with IT technologies to support Finance and Risk processes is valued, namely programming experience in finance and risk models. - Certificates in Actuaries, Risk Management and Accounting standards are also valued. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.    Knowledge, skills, and abilities - Specialized knowledge in Insurance Risk & Finance topics and more generally in Regulatory and Non-Regulatory Risk & Finance management topics in the finance industry; able and willing to learn more on a continuous basis. - Knowledge of risk and finance processes, including actuarial, risk and accounting processes and techniques, under the current regulations and accounting principles. - A thorough understanding of Actuarial methods and processes for both/either of general and life insurance (P&C, Life) - Some understanding of accounting techniques and classification - The candidate should be able to interact with Finance and Accounting managers and CFOs in positioning our current offerings (IFRS 17, Solvency II and risk-based capital calculations, Actuarial modelling for pricing & reserving) and participate to prototyping and then positioning future actuarial and R&F offerings we are aiming to develop based on our IFRS 17 customer base needs. - Demonstrated industry relationships and credibility. - Demonstrated ability to present to all levels of an organization. - Fundamental understanding of decision support and operation software systems mainly in SAS Solutions. Person should a) have already or b) be able and willing to acquire, a good level of technical skills in using SAS solutions, to help in solution positioning, assisting solution implementation teams, demonstrate solutions to customers and build prototypes and significant examples to showcase solutions. - Ability to network inside with the related teams and ability to work in an open environment with formal and informal teams. - Target oriented and ambition to achieve success in sales revenue and customer satisfaction. - Ability to understand and translate complex technical and business information to internal/external audiences. - Public speaking experience.  - Proficient English skills are required, other languages are valued as well.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-IL1 #SAS

  Position: Business Development Specialist (IoT) Location: Tokyo, Japan   At SAS, where you start doesn’t have to be where you end; and there is ample opportunity for internal career mobility. Whether you’re looking to grow a new skill or experience a new role, there’s no time like the present to take the next step; and we’re here to support you in your journey.   SAS is looking for talented, enthusiastic, and career-minded individuals to join our IoT organization where you will have the opportunity to work with the acknowledged leaders in the dynamic IoT application space. We are looking for motivated commercial business development & ecosystem partnership professionals to expand SAS footprints & embrace IoT technologies for their respective markets.   About the job: - Overseeing the SAS IoT ecosystem partner development and commercial engagement in Japan. - Recruit & develop new IoT ecosystem partners. - Identify and influence key stakeholders at all levels within partner organizations, position SAS IoT, develop business ideas, and pursue opportunities that will result in new/alternate routes to market and increased revenue. - Measuring success based on successful IoT partners’ commercialization and revenue management. - Builds customer networks, especially with C-levels and senior executives in Japan. - Demonstrate value- and trust-based business development and selling skills with a deep understanding of the partner’s and their customers’ needs. - Develop and maintain the multi-year plan for strategic IoT partners. - Develops strategic direction from market information and creates compelling proposals that effectively differentiate SAS. - Maintain a thorough understanding of the industry including trends, business processes, financial measures, performance indicators and key competitors. - Works with marketing, sales, product, R&D groups to translate business development strategy into specific initiatives for IoT partners. - Proactively communicates domain knowledge to colleagues that empower the field to identify opportunities and successfully position SAS.   Role Competencies: - Knowledge of business development, sales and product marketing techniques, business partner relationship development strategies, or technical functions within the technology industry and/or knowledge of a specific industry, market, technology, or business initiative related to area of assignment. - Strong written, verbal, and interpersonal communication skills. (Japanese and English) - Public speaking experience. - Ability to work effectively independently.   Required qualifications: - Eight years of experience in sales, business development, partner relationship development preferred. Candidate with prior technical background is a plus.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-JE1 #LI-HYBRID #highlightedjob

  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and then to operationalize that intelligence.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job It’s an exciting time to be at SAS: we’re on the journey to cloud nativity, and we’re building on our heritage as we approach IPO-readiness. Our sales team are at the centre of it all.   In this role, you will be leading on a portfolio of strategic accounts in the Healthcare & Life Sciences space, driving client engagement and revenue growth in the China market. You will be introducing some of the most cutting-edge analytics solutions to the target business, as an integral part of a growing team that help get the best analytics outcomes for our clients.   If you're a customer-focused business thinker who is passionate about building authentic senior level relationships, and is ready to drive sales of our world-class software products and solutions, this role just might be your perfect next play!   As Enterprise Account Director, you will: - Sell SAS. Our solutions are the best of the best and help customers solve their problems – you get to translate that story to a sale. - Stay ahead of the curve. You’ll need to know SAS’ marketing goals and objectives, SAS applications, supported hardware platforms, business trends and industry knowledge   - Understand SAS’ pricing, licensing procedures and approvals matrix and apply it to your work. - Uncover high-potential accounts and follow that lead. You’ll be the primary contact for prospective customers.  - Work with other sales professionals, pre-sales, service professionals and executives to react quickly to highly qualified, high revenue potential leads.   - Prepare quotes and proposal information and work cross-functionally to create and finalize contracts and set delivery schedules.   - Develop and maintain accurate sales pipeline and forecast. - Provide a superior customer experience – we go the extra mile for our customers – and track customer satisfaction. - Travel approximately 40-50% (mostly domestically) or as business requires – sometimes, you’ve got to meet your customers where they’re at, literally.   To be successful in this role, you will require: - 8+ years' experience in managing and closing complex sales cycles related to Healthcare/ Life Sciences territory primarily in a sales or business development capacity. - Proven ability to initiate and drive sales opportunities and to relate technical and business concepts to SAS applications and user needs. - Ability to analyze and evaluate territory dynamics and develop a complex sales plan. - Ability to work independently and as part of a team. - Ability to travel domestically on a frequent basis. - Strong communication skills – written and verbal in Mandarin Chinese and English. - Bachelor's degree, preferably in Business, Computer Science, Data Science or other relevant discipline. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Preferred qualifications: - Good insights into Healthcare & Life Sciences industry from an analytics perspective. - A quick learner of solutions and technology, able to understand the business value of the solution and translate it to the benefits to customers. - Mastery of advanced sales techniques plus solid understanding on software acquisitions cycles and buying influences in the target business.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-PTAP   #SAS

Solution Sales Account Executive Fraud Management– Hybrid   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2025.   About the job   We’re looking for aSolution Sales Account ExecutiveFraud Managementto join our sales organization in the UK. You will help customers and prospects within the FSI industry (Banking) to evaluate their Fraud Management strategies, determine approaches to application and data modernization, and recommend solutions that meet their technical and business requirements. Within your customers, you will lead an account team of sales, technical and consulting resources to help customers realize the digital transformation in Fraud. As a Solution Sales Account Executive Fraud Management, you will   - Work with strategic customers and develop strategies to modernize their Fraud Management vision. - Build and maintain relationships with customers, influence long-term strategic goals, and act as a trusted advisor driving engagement at the CxO level with business and technology decision markers. - Work with partners and internal resources, as well as use our targeted account lists to identify and engage with prioritized customers/prospects. - Lead standard demonstrations of Fraud Management solutions to explain and prove the capabilities of SAS regarding the customers’ business and technical objectives. - Influence the SAS Fraud Management go-to-market strategies. You will partner to provide feedback to sales, marketing and product management on current and future product requirements and sales challenges.   Required qualifications - Knowledge of Fraud (AML, KYC, Financial Crime, ...) topics. - Extensive experience selling cloud-based business solutions to large or global enterprise customers. - Expertise selling to senior business decision makers by aligning and reinforcing the value of the solution to the customer’s business priorities and strategic opportunities. - A proven ability to solve customer problems through cloud technology. - Proven experience in orchestrating and influencing account teams to pursue sales opportunities. - Fluency in English. - You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.   Benefits highlights - You will receive a competitive salary package and fringe benefits. - You will benefit from a hybrid workplace model, combining office and homeworking. - You will enjoy working from one of our offices in the UK (Marlow, Glasgow or London).   Diverse and Inclusive   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

  Customer Advisory Domain Leader (FSI)   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job We are seeking a dynamic and experienced Customer Advisory Domain Leader to join our team and take on a wide range of responsibilities that encompass strategic alignment, pre-sales activities, solution offerings, and pipeline generation. The Domain Leader will play a critical role in setting the domain strategy and driving business growth within their specified territory/industry.   The successful candidate will be responsible for developing and implementing strategies to drive revenue growth and achieve sales goals in their domain. This will include identifying new business opportunities, developing relationships with key stakeholders, and delivering compelling presentations and solutions to prospects and customers.   The Domain Leader will be accountable for ensuring the quality of engagements across various activities such as business planning, deal qualification, demand management, bid management, and marketing activities within their domain. Additionally, they will be responsible for covering solutions under their domain, owning the pipeline generation and execution process, and mentoring and coaching other team members in the pre-sales team.   To be successful in this role, the Domain Leader will have to demonｎstrate skills in various areas such as C-Level coverage, value selling, solutioning, competitive insights, market insights, a challenger mindset, industry and territory knowledge, C-Level coverage and relationship building, thought leadership in the domain, and innovation. The Domain Leader will also be required to develop and maintain a deep understanding of their domain and remain up-to-date with industry trends and innovations.   Measurements of Success: - New Software Revenue: The Domain Leader will be measured on the new software revenue generated in their domain, reflecting their success in driving sales and achieving business goals. - Total Pipeline Generation and Coverage: The Domain Leader will be accountable for the total pipeline coverage in their domain solutions, ensuring a robust pipeline to achieve sales targets. - Pipeline Execution and Quality: The Domain Leader will be responsible for the quality of pipeline execution and maintaining high standards in deal qualification, demand management, and bid management within their domain. - Productivity: The Domain Leader will be measured on pre-sales cost and productivity in their domain, ensuring efficient and effective pre-sales operations while achieving sales goals. As a Customer Advisory Domain Leader (FSI), you will: - Shape enterprise-wide vision for an FSI client, and identify opportunities to position a range of relevant SAS technologies - Deliver solution value propositions and presentations outlining SAS capabilities, competitive advantages, and business benefits, to senior client audiences - Lead primary demand generation activities to grow sales pipeline - Provide secondary support for ASEAN regional business development activities - Leverage subject expertise, and drive SAS solutions and capabilities in Analytics, including areas in Risk, Fraud and Financial Crimes, and Customer Intelligence - Grow and maintain a repository of knowledge for (country) Finance industry, including latest developments in Artificial Intelligence and Machine Learning - Develop and maintain strong collaborative relationships within ASEAN Customer Advisory and allied SAS teams, to ensure a seamless Go-to-Market - Participate in client workshops and discovery meetings to collect, analyze, clarify and document business requirements - Guide RFIs/RFPs, and craft thorough and compelling proposals   As a Financial Services Industry expert and senior contributor, your role is to drive the Philippines FSI strategies and pursuits, in line with SAS’ pre-eminent industry position.   Required Qualifications - Bachelor's degree in a related field such as Computer Science, Engineering, Business, or a related field. - Relevant pre-sales and/or domain certifications. - Minimum of 10-15 years of experience in a customer-facing role, preferably in the software or technology industry. - Demonstrated success in selling complex enterprise solutions to executives and other stakeholders. - Experience in developing and executing sales strategies and achieving sales goals in the particular domain - Strong knowledge of competitive products and ability to position solutions against competitors. - Proficiency in written and verbal communication skills in English. - Excellent interpersonal and leadership skills to collaborate effectively with cross-functional teams. - Ability to travel (when safe to do so) to meet with clients and stakeholders. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications - Exposure to FSI Data and Modelling techniques - Knowledge in one or more areas of Banking Risk, Fraud, Compliance, and Customer Intelligence - Exposure to Cloud deployments and SaaS  We are looking for a results-driven and proactive individual who is eager to take on the challenges and opportunities of this role. If you possess the necessary skills, experience, and passion for success, we encourage you to apply for the position of Customer Advisory Domain Leader at SAS.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The regional Customer Advisory teamis looking for a Sr Solution Consultant to join the team. The role will provide business support for software pre-sales and post-sales activities primarily with banking and financial services clients.   As a CX expert, you will work with account executives to develop and deliver key CX messages, participate in client presentations, conduct demonstrations and other presales deliverables. You will lead client workshops with other supporting teams, participate in tenders and be a contributor in events to create demand for your region.   As a Sr Solution Consultant, you will:   - Generate new opportunities: Opportunity Management – Create, Manage & Qualify CX (Customer Experience Solutions) opportunities - Talk in industry-specific lingo to users in the industry to understand the pain points in their business (Customer Experience Management) - Perform basis understanding, elicit Customer Experience Management related challenges in Business, stated/unstated impact and value if solution is provided - Present & thoroughly demonstrate SAS Customer Intelligence solution (Marketing cloud / Martech) and its Analytics powered decisioning solutions, addressing the business need to the target audience. - Grow Domain Knowledge: Gain thorough understanding of Customer Experience domain in B2C environments, grips of Banking, Insurance (life & Non-Life) Telecommunication, Retail. Researches SAS solutions and those of competitors across Martech and Decisioning product lines. - Knowledge Sharing: Give presentations, training (knowledge transfer) internally on SAS products, customer perceptions and opportunities.   Required Qualifications   - Overall 10 to 14 years experience, and 5 to 6 years of relevant pre sales / customer facing experience. - Exposure to the BFSI industry. - Understanding of business requirements and translating it into Software/Solution Mapping. - Experience and understanding of technical product sales. - Thorough understanding of analytics domain and digital marketing, CDP as domains. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Preferred Qualifications - Exposure to Telco/Retail industries - Project experience in any of the Marketing solutions like Adobe/SFDC/Oracle/Google Marketing cloud products and/or Decisioning solutions like Pegasystems/FICO for customer decisioning and analytical use cases.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Work as part of the Network Engineering team with a primary focus on DNS, DHCP, and NTP services and infrastructure. Drive standards and best practices to ensure quality services and sustainability. Maintain critical architecture and responsive support. Architect multi-cloud solutions in a fast-paced environment with shifting priorities to meet customer requirements.     Primary Responsibilities: - Architects and manages DNS/DHCP/NTP platforms for corporate SAS. - Defines technology strategy and roadmaps. - Maintains vendor relationships and assists with budgeting processes. - Define support playbooks for additional personnel. - Maintain domain name policies and follow domain ownership lifecycle. - Define and maintain corporate standards including naming conventions. - Manage lifecycle of the platforms (hardware, OS, services) through the TIME Model. - General user support through debugging, troubleshooting, and user communications. - Own and maintain living documentation for all services offered. - Follow change management processes and standards. - Analyzes, installs, acquires, modifies and supports operating systems, databases or utilities software as applicable to DNS, DHCP, and NTP. - Performs usage planning, forecasting/trending, hardware/software configuration and installation of such items as operating systems, and patch management infrastructure, productivity applications, and virtualized environments as applicable to DNS, DHCP, and NTP. - Researches, evaluates, performs cost analysis and writes business justification for purchasing new technologies.  Assists in vendor selection as part of this process. - Assists with general network engineering projects - Works closely with Global Information Security to implement solutions that enhance SAS’ security posture.   Additional Responsibilities - Provides mentoring and direction for other members of the group - Takes an active role in establishing departmental objectives - Acts as the project lead on multi-disciplinary teams implementing global solutions of multi-million dollar systems - Provides quality support to our internal customers - Able to understand the difference between what is requested and how to fulfill a request - Willingness to proactively improve processes and identify gaps in existing processes   Knowledge, Skills and Abilities - Expert knowledge of DNS, DHCP, and NTP technologies - Preference for experience with Cygna Labs / BT Diamond IP and Sapphire or similar products - Solid understanding of TCP/IP, routing and switching, and network security solutions - Preference for advanced Python and Bash scripting - Excellent verbal and written communication skills; intuitive thinking skills - Ability to interface with an operating system, such as Windows, Mac OS and iOS and the respective editor; ability to write scripts - Ability to train others - Ability to work well under pressure - Ability to work well with others and to problem-solve - Has a highly detailed understanding of many technology areas in use - Learning SAS software - Working with vendors on innovation and escalation

    Senior Analytical Technical Support Software Engineer - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The Global Risk Technical Support is looking for a Senior Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions by applying specialized domain knowledge of software usage, features, functions, and interactions among applications and/or solution components.Our team provide people the opportunity to become a products specialist and be part of a collaborative team with a supportive team spirit!   As a Senior Technical Support in risk solutions, you will: - Provide technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments. - Proactively communicate carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately document and specify information in the case management system during the entire case life cycle. - Routinely set and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). - Routinely build knowledge of SAS and specialized technical and business domain knowledge.  Apply expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system. - Act as a positive role model for others and mentor new team members.   Role Competencies  - Strong working knowledge of SAS products and their applications or specialized products related to the assigned area. - Risk and financial management skillset. - Full cycle technical support, from initial contact through resolution. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Work Location: Position is open to work in SAS EMEA offices based on where the candidate is eligible to work.   Required Qualifications - Bachelor’s degree in Computer Science, Statistics, Finance, Economics, Financial math or related quantitative field or industry domain. - 8 years of relevant experience in software development, software testing, an applicable business domain, software consulting, or supporting complex software applications. - Nice to have SAS application experience. - Experience in implemeting risk solutions. - You’re curious, passionate, authentic, and accountable. These are our values and influence ever.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1 #LI-HYBRID#