We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   Due to an internal movement, we are now looking for  detail-oriented professional with exceptional organizational skills to become an integral part of our team on a one year fixed term contract with the possibility of extension.   As an Office Administrator,  you will:   - Greet guests, determine nature of business and follow-up accordingly. - Taking over, redirecting, and managing incoming calls. - Daily evidence of business correspondence and documents. - Evidence/track entry/exit of documents. - Inventory of assets: preparing hand over process for each item that is taken under inventory. - Supply with consumables; office materials, technical equipment management, ordering of office supplies with the office supply agency. - Organize business trips: accommodation, transfers, airplane tickets by managing the travel agency. - Arranges documents translations by managing the relationship with the translation agency. - Support in conducting current activities, assist employees with routine administrative tasks – expenses etc. - Maintaining clear evidence and organizing hard copy contracts: software, services and any other contracts. - Some HR & Finance tasks (invoicing, audit support, etc). - Partnering with IT and Finance on contract management with IT providers.   Required qualifications - Previous experience in a similar role covering reception and/or admin. - Good knowledge of office procedures - Working knowledge of Microsoft Office Products - Demonstrates attention to detail, approachable, good judgement and positive attitude. - Strong problem solving, writing, interpersonal, communication, and organizational skills. - Demonstrates full accountability and ownership of actions and performance. - Good level of English.   Additional Information   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.  Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.  

Job Description As a Sr. Associate Systems Developer for the SAS Solutions and Adoption team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our internal hosted and sales enablement environments. This role work collaboratively to ensure our customers are delighted with all aspects of SAS Software. To achieve this goal, you will work with business relationship managers, project managers, developers and internal business units to deliver SAS technology and analytics. The experience and findings are highlighted through Product Management, global R&D, Technical Support and CIS teams to drive customer satisfaction.   Responsibilities: - Deliver excellent customer service using a customer first and continuous improvement mindset. - Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions. - Design, develop, and ensure quality of various prototype, demonstration, and production systems. - Publish external and internal documentation on SAS product implementations and discoveries for product development and customer best practices. - Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements. - Create and maintain service documentation including runbooks, knowledge base articles, and customer zero scorecards. - Manage, monitor, and maintain container-based applications deployed in cloud container services. - Diagnose, document, report, and resolve system problems.   Essential Requirements: - Bachelor's degree in a quantitative field, such as Computer Science, Information Technology or related field. - 3+ years of technical experience including: - 2+ years of experience with Kubernetes / CaaS - 2+ years of experience Enterprise Platform Support - 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. - 2+ years of experience with UNIX or Linux supporting enterprise class applications. - Preferences: - Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift - Excellent written and verbal communication skills with ability to formulate and communicate ideas, technical concepts, and best practices to varied audiences - Experience with Python, Ansible, or Kubernetes - Scripting experience (bash, Powershell, etc) - Installing and using SAS software and solutions - Programming in SAS - Solid understanding of data quality, data management, data visualization and predictive analytics concepts. - Familiarity with RESTful Web Services and experience developing or using Rest APIs - Candidate should be willing to work in APAC & EMEA shift    

Cloud Services Delivery Manager - Hybrid    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Services Delivery Manager you will be part of the SAS Cloud team who works with external customers to ensure that the SAS solutions meet and evolve with their business needs. They possess knowledge of the unique cloud industry best practices, and current and future SAS services and work closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. They own the SAS Cloud Customer Experience and are accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment. You will have the opportunity to work on projects from Implementation to Operations encompassing Service litigation through to Contuniuous Opoeration and improvement.    As a Cloud Service Delivery Manager, you will: - Champion and advocate for the customer experience (voice of the customer). - Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services. - Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and managed application services. - Serve as a ‘connector’ to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer needs. - Build and maintain strong, long-lasting customer relationships built on trust and transparency. - Partner with the sales organization to win new business and drive customer renewals, growing accounts organically by identifying opportunities for growth and driving these opportunities with the sales team. - As relevant, partner with Customer Success organization to identify opportunities to increase SAS usage across customer functions and processes. - Accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours. - Manage a highly complex and varied portfolio of solutions and managed application services that may have a global footprint and require engagement outside of normal business hours. - Conduct regular managed application service health checkpoints with the customer to ensure that customers are achieving their desired outcomes. - Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS. - Provide expertise in ITIL processes to manage customer service delivery and support. - Apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis and corrective action are taken with the appropriate teams. - Manage customer budgets, ensuring profitability. - Provide relevant input and feedback about products, performance, costs and customer experience on a regular basis to ensure continual service improvement. - Identify and implement process improvements based on a data driven approach. - Lead and facilitate activities that monitor and measure hosting capacity and overall performance; puts forward recommendations for change that maintain optimal hosting and application performance. - Track all outstanding customer pre and post-delivery issues and provides status updates to clients as necessary. Additional responsibilities may include: - Serve as the Cloud Service contact for at least one customer project. - Provide feedback on internal processes. - Facilitate complex meetings with a broad range of customers, internal teams, and/or industry personnel. - Actively pursue mentorship and coaching that will assist in detecting and preventing issues. - Ensure financial and customer management systems are kept current with relevant customer data. - Route incoming customer tickets to appropriate parties for resolution and follow up as needed. Required Qualifications - Bachelor's degree or technical certification(s) preferred but not required. - Typically requires minimum three years of experience in a Customer supporting role. Preferred Qualifications - Excellent communication skills. - Coud Project Management experiemce - Ability to work well under pressure. - Ability to establish and maintain strong customer relationships. - Experience in presenting to end users. - Ability to work independently and as part of a team. - Aptitude to learn and understand technical concepts, structures, requirements, environments, etc. - Foundational understanding of managed service delivery models and applicable industry/verticals. - Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-DR1 SASCLOUD

Cloud Services Delivery Manager - Hybrid    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Services Delivery Manager you will be part of the SAS Cloud team who works with external customers to ensure that the SAS solutions meet and evolve with their business needs. They possess knowledge of the unique cloud industry best practices, and current and future SAS services and work closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. They own the SAS Cloud Customer Experience and are accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment.   As a Cloud Service Delivery Manager, you will: - Champion and advocate for the customer experience (voice of the customer). - Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services. - Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and managed application services. - Serve as a ‘connector’ to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer needs. - Build and maintain strong, long-lasting customer relationships built on trust and transparency. - Partner with the sales organization to win new business and drive customer renewals, growing accounts organically by identifying opportunities for growth and driving these opportunities with the sales team. - As relevant, partner with Customer Success organization to identify opportunities to increase SAS usage across customer functions and processes. - Accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours. - Manage a highly complex and varied portfolio of solutions and managed application services that may have a global footprint and require engagement outside of normal business hours. - Conduct regular managed application service health checkpoints with the customer to ensure that customers are achieving their desired outcomes. - Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS. - Provide expertise in ITIL processes to manage customer service delivery and support. - Apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis and corrective action are taken with the appropriate teams. - Manage customer budgets, ensuring profitability. - Provide relevant input and feedback about products, performance, costs and customer experience on a regular basis to ensure continual service improvement. - Identify and implement process improvements based on a data driven approach. - Lead and facilitate activities that monitor and measure hosting capacity and overall performance; puts forward recommendations for change that maintain optimal hosting and application performance. - Track all outstanding customer pre and post-delivery issues and provides status updates to clients as necessary. Additional responsibilities may include: - Serve as the Cloud Service contact for at least one customer project. - Provide feedback on internal processes. - Facilitate complex meetings with a broad range of customers, internal teams, and/or industry personnel. - Actively pursue mentorship and coaching that will assist in detecting and preventing issues. - Ensure financial and customer management systems are kept current with relevant customer data. - Route incoming customer tickets to appropriate parties for resolution and follow up as needed. Required Qualifications - Bachelor's degree or technical certification(s) preferred but not required. - Typically requires minimum three years of experience in a Customer supporting role. Preferred Qualifications - Excellent communication skills. - Ability to work well under pressure. - Ability to establish and maintain strong customer relationships. - Experience in presenting to end users. - Ability to work independently and as part of a team. - Aptitude to learn and understand technical concepts, structures, requirements, environments, etc. - Foundational understanding of managed service delivery models and applicable industry/verticals. - Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-DR1 SASCLOUD

Cloud Technical Lead - Hybrid    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Technical Lead for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service.   You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a SAS Cloud Customer Success Manager to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents.   You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D (Research & Development), Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments.   You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.   As a Cloud Technical Lead, you will: - Provide technical leadership and ownership from project kick off through UAT (User Acceptance Testing) and go-live for hosted and remotely managed customer projects - Post go-live project consultation for major changes (upgrades, migrations, etc.) and to help identify and resolve complex problems caused by repetitive incidents - Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition that prohibits progress to drive towards success - Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience - Facilitate actions as a SAS Administrator as required for tasks or issues with high complexity, increased urgency, or the potential for reduced effort or cost - Ensure SAS Cloud standards and best practices are adhered to and validated - Provide knowledge transfer for larger team related to their customer engagements and/or key technology areas - Deliver excellent customer service using a customer first and continuous improvement mindset - Use IT (Information Technology) Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers - Create and maintain service documentation including runbooks, knowledge base articles, and wiki content - Configure, manage, monitor, and debug mid-tier software - Manage, monitor, and maintain container-based applications deployed in cloud container services - Develop tools and software to manage SAS and third-party software - Diagnose, document, report, and resolve system problems - Work directly with external customers and interface with other support teams and vendors   Required Qualifications - 5 years of experience writing programs in more than one language required. Two years of experience in end user and system administrator consulting or providing other first-level consulting required. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. - 5+ years of technical experience including:  - 2+ years of experience of SAS Administration or support - 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware - 2+ years of experience with UNIX or Linux supporting enterprise class applications - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications - Familiarity with cloud-based platforms like Microsoft Azure, AWS (Amazon Web Services), GCP (Google Cloud Platform), or OpenShift - Experience with containers, container based applications, and/or container orchestration tools - Experience with Python, Ansible, or Kubernetes - Scripting experience (bash, PowerShell, etc.) - Installing and using SAS software and solutions - Programming in SAS - Deploying and managing JavaEE web application. - Java or Web development experience - Ability to travel occasionally within region  Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 SASCLOUD

Cloud Technical Lead - Hybrid    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Technical Lead for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service.   You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a SAS Cloud Customer Success Manager to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents.   You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D (Research & Development), Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments.   You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.   As a Cloud Technical Lead, you will: - Provide technical leadership and ownership from project kick off through UAT (User Acceptance Testing) and go-live for hosted and remotely managed customer projects - Post go-live project consultation for major changes (upgrades, migrations, etc.) and to help identify and resolve complex problems caused by repetitive incidents - Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition that prohibits progress to drive towards success - Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience - Facilitate actions as a SAS Administrator as required for tasks or issues with high complexity, increased urgency, or the potential for reduced effort or cost - Ensure SAS Cloud standards and best practices are adhered to and validated - Provide knowledge transfer for larger team related to their customer engagements and/or key technology areas - Deliver excellent customer service using a customer first and continuous improvement mindset - Use IT (Information Technology) Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers - Create and maintain service documentation including runbooks, knowledge base articles, and wiki content - Configure, manage, monitor, and debug mid-tier software - Manage, monitor, and maintain container-based applications deployed in cloud container services - Develop tools and software to manage SAS and third-party software - Diagnose, document, report, and resolve system problems - Work directly with external customers and interface with other support teams and vendors   Required Qualifications - 5 years of experience writing programs in more than one language required. Two years of experience in end user and system administrator consulting or providing other first-level consulting required. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. - 5+ years of technical experience including:  - 2+ years of experience of SAS Administration or support - 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware - 2+ years of experience with UNIX or Linux supporting enterprise class applications - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications - Familiarity with cloud-based platforms like Microsoft Azure, AWS (Amazon Web Services), GCP (Google Cloud Platform), or OpenShift - Experience with containers, container based applications, and/or container orchestration tools - Experience with Python, Ansible, or Kubernetes - Scripting experience (bash, PowerShell, etc.) - Installing and using SAS software and solutions - Programming in SAS - Deploying and managing JavaEE web application. - Java or Web development experience - Ability to travel occasionally within region  Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 SASCLOUD

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job We’re looking for Senior Account Executive-Public who has rich software sales experience in government sector. You will be responsible for sales of SAS software products, solutions and services in a high volume, multi-tasking environment to prospective and current accounts.   You will: - Sell software, solutions and services to current and prospective customers; works with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Fulfills wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required. - Prospects within a territory or account to uncover business needs. - Implements aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion. - Works closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. - Prepares standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develops a basic understanding of company pricing, licensing procedures and approvals matrix. - Fully utilizes account planning process and tools (Account Plans and Opportunity Plans within BASE).   What we’re looking for - Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences. - Advanced knowledge of Government software terminology and concepts; knowledge of SAS solutions and services preferred. - Working experience with Government departments,ministries. - Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Ability to initiate and lead projects; ability to work effectively in a team environment; ability to relate technical and business concepts to SAS applications and user needs; ability to work independently and as part of a team; ability to travel on a frequent basis. - Excellent English speaking - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job We’re looking for Senior Account Executive-Public who has rich software sales experience in governement sector. You will be responsible for sales of SAS software products, solutions and services in a high volume, multi-tasking environment to prospective and current accounts.   You will: - Sell software, solutions and services to current and prospective customers; works with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Fulfills wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required. - Prospects within a territory or account to uncover business needs. - Implements aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion. - Works closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. - Prepares standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develops a basic understanding of company pricing, licensing procedures and approvals matrix. - Fully utilizes account planning process and tools (Account Plans and Opportunity Plans within BASE).   What we’re looking for - Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences. - Advanced knowledge of Government software terminology and concepts; knowledge of SAS solutions and services preferred. - Working experience with Government departments,ministries and utilities. Preferably with Qatar State Security, Ministry of Defense... - Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Ability to initiate and lead projects; ability to work effectively in a team environment; ability to relate technical and business concepts to SAS applications and user needs; ability to work independently and as part of a team; ability to travel on a frequent basis. - Excellent English and Arabic speaking - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   We are looking for a motivated person who will manage a portfolio of install-base customers who have purchased our strategic technology or solutions. You will establish and build broad relationships with SAS customers to adopt and expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.   The goal is to support those customers from onboarding through technology adoption, usage expansion and possibly modernization of their SAS estate. You will ensure ongoing positive customer relationships and customer satisfaction by addressing customer inquiries, issues, and concerns in a timely manner. This position is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this individual will directly impact contract renewal, reduction in churn and a healthy business relationship.   Desired background:   - Experience of working in a software/technology organisation either in Customer Success, Account Manager, or similar roles. - Strong knowledge of sales and negotiation skills. - Capability to build long term relationships with SAS clients. - Ability to develop and execute strategies to prioritize tasks achieving valuable outcomes. - Good written, verbal, and interpersonal communications skills. - Ability to travel occasionally. - Happy to work in a fast paced, high-volume sales environment. - Knowledge of SAS products, solutions and services would be preferred BUT it is not essential. - Fluent in English and German - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Areas of responsibility: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Discover opportunities for additional software, services, education and references and direct leads accordingly and introduce new versions of software to existing customers. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management Compile feedback from end users in the department/SAS stakeholders to identify recurrent system problems or new system needs.   About SAS “Big Data is the future”. It’s a cliché, isn’t it? You’ve heard it bandied about all over the place, but what does it mean? Whenever you go online, you give out data. And the number of internet users in the world is estimated at over 3.5 billion people. Think about it.   Data is everywhere. 2.5 quintillion (2,500,000,000,000,000) bytes of it are created every day. And the universe is a vast, complicated place. Anyone with the tools to understand this data, has the keys to unlock the world. SAS gives you the keys. Our powerful analytics software helps banks reach their customers more effectively. It enables local councils to tackle corruption and save valuable resources. And it analyses medical data to help doctors efficiently allocate organs for transplant operations.   However, despite our powerful technology, we are nothing without our people. Our founder Jim Goodnight says that 95% of his assets drive out of the gates every evening, and this is clearly shown in our corporate culture. We are frequently ranked as having a top workplace culture, and pride ourselves on creating an open, friendly environment which supports our employees and allows them to grow.    Interested? Please get in touch!   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Sr Solution Sales Account Executive Fraud Management– Hybrid   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024.   About the job   We’re looking for a Sr Solution Sales Account ExecutiveFraud Managementto join our sales organization in the Nordics (you can work from Sweden, Denmark, Finland or Norway). You will help customers and prospects within several industries (FSI, Public, Commercial) to evaluate their Fraud Management strategy, determine approaches to application and data modernization, and recommend solutions that meet their technical and business requirements. Within your customers, you will lead an account team of sales, technical and consulting resources to help customers realize the digital transformation in Fraud. As a Sr Solution Sales Account Executive Fraud Management, you will   - Spend time with strategic customers and develop strategies to modernize their Fraud Management strategy. - Build and maintain relationships with customers, influence long-term strategic goals, and act as a trusted advisor driving engagement at the CxO level with business and technology decision markers. - Work with partners and internal resources, as well as use our targeted account lists to identify and engage with prioritized customers/prospects. - Lead standard demonstrations of Fraud Management solutions to explain and prove the capabilities of SAS regarding the customers’ business and technical objectives. - Influence the SAS Fraud Management go-to-market strategies. You will partner to provide feedback to sales, marketing and product management on current and future product requirements and sales challenges.   Required qualifications - Knowledge of the Fraud Management, KYC, AML, Financial Crime topics. - Track record in selling complex solutions within either the FSI, Public or Commercial industry. - Extensive experience selling cloud-based business solutions to large or global enterprise customers. - Expertise selling to senior business decision makers by aligning and reinforcing the value of the solution to the customer’s business priorities and strategic opportunities. - A proven ability to solve customer problems through cloud technology. - Proven experience in orchestrating and influencing account teams to pursue sales opportunities. - Fluency in English and in the national language (depending on the location). - You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.   Benefits highlights - You will receive a competitive salary package and fringe benefits. - You will benefit from a hybrid workplace model, combining office and homeworking. - You will enjoy working from one of our offices in the Nordics (Sweden, Denmark, Finland, Norway). - Our Northern Europe MD has a vision to double SAS Nordic’s turnover within the next 5 years and the company plans to IPO so you will join a high-growth environment, both in terms of the business results and your own personal development.   Diverse and Inclusive   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

Solution Sales Account Executive Fraud & Risk Management– Hybrid   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024.   About the job   We’re looking for aSolution Sales Account ExecutiveFraud & Risk Managementto join our sales organization in the UK. You will help customers and prospects within the FSI industry to evaluate their Fraud & Risk Management strategies, determine approaches to application and data modernization, and recommend solutions that meet their technical and business requirements. Within your customers, you will lead an account team of sales, technical and consulting resources to help customers realize the digital transformation in Fraud and Risk. As a Solution Sales Account Executive Fraud & Risk Management, you will   - Work with strategic customers and develop strategies to modernize their Fraud & Risk Management vision. - Build and maintain relationships with customers, influence long-term strategic goals, and act as a trusted advisor driving engagement at the CxO level with business and technology decision markers. - Work with partners and internal resources, as well as use our targeted account lists to identify and engage with prioritized customers/prospects. - Lead standard demonstrations of Fraud & Risk Management solutions to explain and prove the capabilities of SAS regarding the customers’ business and technical objectives. - Influence the SAS Fraud & Risk Management go-to-market strategies. You will partner to provide feedback to sales, marketing and product management on current and future product requirements and sales challenges.   Required qualifications - Knowledge of Fraud (AML, KYC, Financial Crime) or Risk (Credit Risk, Market Risk, ESG, …) topics. - Extensive experience selling cloud-based business solutions to large or global enterprise customers. - Expertise selling to senior business decision makers by aligning and reinforcing the value of the solution to the customer’s business priorities and strategic opportunities. - A proven ability to solve customer problems through cloud technology. - Proven experience in orchestrating and influencing account teams to pursue sales opportunities. - Fluency in English. - You’re curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.   Benefits highlights - You will receive a competitive salary package and fringe benefits. - You will benefit from a hybrid workplace model, combining office and homeworking. - You will enjoy working from one of our offices in the UK (Marlow, Glasgow or London).   Diverse and Inclusive   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

  Senior Industry Consultant (Financial Services)  Based in Melbourne   Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We are also the industry-leaders in helping all areas of financial services organisations solve complex problems to deliver better outcomes for all citizens.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.    About the job  We are looking for a financial services domain expert and thought leader to join the Customer Advisory team. This is a role where you will help customers understand how SAS can solve some of their most complex problems, deliver outcomes and drive value. You will be working with long-term SAS customers as well as networking with new prospects who are looking to upscale their capability to combat fraud and financial crime and as well as meet their regulatory risk requirements. You will help execute on those opportunities by working alongside creative technical experts and sales team members to craft solutions to address client needs and drive business benefit.   As an expert in data and analytics solutions in financial services, you understand how diverse clients successfully substantiate their unique business cases for new technology-based solutions in the face of competing priorities. As SAS continues to grow its presence in the financial crimes, fraud, risk, and other areas of financial or behavioral integrity, your experience in these areas will be particularly well regarded.    As an Industry Consultant, you will:  - Build credibility and trusted advisor relationship with customers, with sales peers and with customer success colleagues. - Lead and co-ordinate presales activity for assigned financial services accounts; provide direct industry/business domain sales support through sales calls, customer visits and presentations contributing to new revenue generation. - Develop Financial Services Sector specific sales strategy that enables the SAS sales force to establish SAS as the key industry analytics partner. Activities include the following: identifying industry trends and sources of major disruption, establishing strategic vision and value propositions based on SAS offerings, and articulating a solution capability at the C-level. This sales strategy will address what to sell and how to sell; and will identify any gaps in SAS’ existing offerings that need to be addressed. - Coach the sales force on industry focused account strategies and lead the sales organization with new account penetration strategies, involved in all stages of the sales engagement for assigned lead accounts. - Develop and maintain relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Support marketing and thought leadership activities including articles, whitepapers, blogs, speaking engagements and involvement with key industry organizations. - Lead customer engagements (e.g. solution/domain enablement, discovery, value quantification, best practices) in support of pre and post sales activities. - Prepare and deliver presentations and demonstrations to customers at the highest levels of management. - Identify sales support resources required to deliver appropriate SAS solution design. - Take ANZ-wide Domain Leadership responsibility for an industry sub-domain, business function or solution set.   To be successful in this role, you will require: - You have extensive experience and have worked directly in the risk and/or fraud domains with management consulting firms, financial services institutions, or with technology companies that offer risk/fraud management technologies. - You have been directly involved in delivering business outcomes and are passionate about the success of your stakeholders, your team and your peers. - Recognized as a thought leader in financial services and has demonstrated industry relationships and credibility. - Ability to understand and translate complex technical and business information to internal/external audiences - Public speaking experience - Ability to work independently, and as part of a team. - Bachelor's degree, preferably in Business, Computer Science, or other quantitative field related to area of assignment. - Equivalent combination of education, training and experience may be considered in place of the above qualifications.  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.    Preferred Qualifications:  - Advanced sales process understanding and facilitation skills - Experience in the Fraud or Risk domains is preferred. - Creative problem-solving skills. - An empathetic leader who can engage, support and lead peers when developing ideas and actions.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-GE1

  Senior Presales Specialist (Customer Advisory) - FSI   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The ASEAN Customer Advisory team is looking for a Senior Presales Specialist – Financial Services Industry. An industry expert, you will be the primary driver of FSI initiatives within the Philippines. You will work with a talented team to develop and deliver FSI messages, value propositions, client presentations, and other presales artefacts. The incumbent will be a key person representing SAS to clients and prospects.   As a Senior Presales Specialist, you will: - Shape enterprise-wide vision for an FSI client, and identify opportunities to position a range of relevant SAS technologies - Deliver solution value propositions and presentations outlining SAS capabilities, competitive advantages, and business benefits, to senior client audiences - Lead primary demand generation activities to grow sales pipeline - Provide secondary support for ASEAN regional business development activities - Leverage subject expertise, and drive SAS solutions and capabilities in Analytics, including areas in Risk, Fraud and Financial Crimes, and Customer Intelligence - Grow and maintain a repository of knowledge for (country) Finance industry, including latest developments in Artificial Intelligence and Machine Learning - Develop and maintain strong collaborative relationships within ASEAN Customer Advisory and allied SAS teams, to ensure a seamless Go-to-Market - Participate in client workshops and discovery meetings to collect, analyze, clarify and document business requirements - Guide RFIs/RFPs, and craft thorough and compelling proposals   As a Financial Services Industry expert and senior contributor, your role is to drive the Philippines FSI strategies and pursuits, in line with SAS’ pre-eminent industry position.   Required Qualifications - Bachelor's degree in Business, Engineering or other quantitative field - Strong knowledge of Financial Services Industry Analytics - Consultative selling skills in identifying gaps and positioning software solutions - At least 8 years of experience with FSI solutions and implementation - Experience in guiding and leading specialists - Strong business facilitation and communication skills in English. Knowledge of local language would be of advantage - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications - Exposure to FSI Data and Modelling techniques - Knowledge in one or more areas of Banking Risk, Fraud, Compliance, and Customer Intelligence - Exposure to Cloud deployments and SaaS    Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The regional Customer Advisory teamis looking for a Sr Solution Consultant to join the team. The role will provide business support for software pre-sales and post-sales activities primarily with banking and financial services clients.   As a CX expert, you will work with account executives to develop and deliver key CX messages, participate in client presentations, conduct demonstrations and other presales deliverables. You will lead client workshops with other supporting teams, participate in tenders and be a contributor in events to create demand for your region.   As a Sr Solution Consultant, you will:   - Generate new opportunities: Opportunity Management – Create, Manage & Qualify CX (Customer Experience Solutions) opportunities - Talk in industry-specific lingo to users in the industry to understand the pain points in their business (Customer Experience Management) - Perform basis understanding, elicit Customer Experience Management related challenges in Business, stated/unstated impact and value if solution is provided - Present & thoroughly demonstrate SAS Customer Intelligence solution (Marketing cloud / Martech) and its Analytics powered decisioning solutions, addressing the business need to the target audience. - Grow Domain Knowledge: Gain thorough understanding of Customer Experience domain in B2C environments, grips of Banking, Insurance (life & Non-Life) Telecommunication, Retail. Researches SAS solutions and those of competitors across Martech and Decisioning product lines. - Knowledge Sharing: Give presentations, training (knowledge transfer) internally on SAS products, customer perceptions and opportunities.   Required Qualifications   - Overall 10 to 14 years experience, and 5 to 6 years of relevant pre sales / customer facing experience. - Exposure to the BFSI industry. - Understanding of business requirements and translating it into Software/Solution Mapping. - Experience and understanding of technical product sales. - Thorough understanding of analytics domain and digital marketing, CDP as domains. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Preferred Qualifications - Exposure to Telco/Retail industries - Project experience in any of the Marketing solutions like Adobe/SFDC/Oracle/Google Marketing cloud products and/or Decisioning solutions like Pegasystems/FICO for customer decisioning and analytical use cases.   Benefits Highlights [before posting please confirm locality specific benefit offerings, and whether this information can be included in job posting] - Please add your top 3 local benefits. Feel free to edit following bullets as needed. - Our Recreation and Fitness center offers recorded fitness classes to help you fit movement into your day. - Your well-being matters, and that's why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Work as part of the Network Engineering team with a primary focus on DNS, DHCP, and NTP services and infrastructure. Drive standards and best practices to ensure quality services and sustainability. Maintain critical architecture and responsive support. Architect multi-cloud solutions in a fast-paced environment with shifting priorities to meet customer requirements.     Primary Responsibilities: - Architects and manages DNS/DHCP/NTP platforms for corporate SAS. - Defines technology strategy and roadmaps. - Maintains vendor relationships and assists with budgeting processes. - Define support playbooks for additional personnel. - Maintain domain name policies and follow domain ownership lifecycle. - Define and maintain corporate standards including naming conventions. - Manage lifecycle of the platforms (hardware, OS, services) through the TIME Model. - General user support through debugging, troubleshooting, and user communications. - Own and maintain living documentation for all services offered. - Follow change management processes and standards. - Analyzes, installs, acquires, modifies and supports operating systems, databases or utilities software as applicable to DNS, DHCP, and NTP. - Performs usage planning, forecasting/trending, hardware/software configuration and installation of such items as operating systems, and patch management infrastructure, productivity applications, and virtualized environments as applicable to DNS, DHCP, and NTP. - Researches, evaluates, performs cost analysis and writes business justification for purchasing new technologies.  Assists in vendor selection as part of this process. - Assists with general network engineering projects - Works closely with Global Information Security to implement solutions that enhance SAS’ security posture.   Additional Responsibilities - Provides mentoring and direction for other members of the group - Takes an active role in establishing departmental objectives - Acts as the project lead on multi-disciplinary teams implementing global solutions of multi-million dollar systems - Provides quality support to our internal customers - Able to understand the difference between what is requested and how to fulfill a request - Willingness to proactively improve processes and identify gaps in existing processes   Knowledge, Skills and Abilities - Expert knowledge of DNS, DHCP, and NTP technologies - Preference for experience with Cygna Labs / BT Diamond IP and Sapphire or similar products - Solid understanding of TCP/IP, routing and switching, and network security solutions - Preference for advanced Python and Bash scripting - Excellent verbal and written communication skills; intuitive thinking skills - Ability to interface with an operating system, such as Windows, Mac OS and iOS and the respective editor; ability to write scripts - Ability to train others - Ability to work well under pressure - Ability to work well with others and to problem-solve - Has a highly detailed understanding of many technology areas in use - Learning SAS software - Working with vendors on innovation and escalation

Job Description As a Systems Developer for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D, Product, Technical Support, global PSD/Partners, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required. Responsibilities: • Deliver excellent customer service using a customer first and continuous improvement mindset. • Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions. • Provide support for global PSD/Partner delivered ETL and automations. • Manage day-to-day work through SAS Cloud ticketing systems using CIS best practices for ticket update quality and frequency. • Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers. • Create and maintain service documentation including runbooks, knowledge base articles, and wiki content. • Configure, manage, monitor, and debug mid-tier software. • Manage, monitor, and maintain container-based applications deployed in cloud container services. • Develop tools and software to manage SAS and third-party software. • Diagnose, document, report, and resolve system problems. • Work directly with external customers and interface with other support teams and vendors. • Mandatory - 24x7 Shift working as per business demand. • Mandatory - Participate in a 24x7x365 on-call rotation. Additional responsibilities may include: • Provide service leadership for local teams by managing service queues and assigning tickets based on SAS Cloud procedures. • Serve as technical escalation support for other team members. • Contribute to overall service quality by identifying or leading efforts that reduce time, reduce toil, and/or improve the customer experience with SAS Cloud services. Essential Requirements: • Bachelor's degree in a quantitative field, such as Computer Science, Information Technology or related field. • 3+ years of technical experience including: o 3+ Years of experience in SAS Administration, Deployment, integration o 1+ years of experience with Kubernetes / CaaS o 2+ years of experience Enterprise Platform Support o 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. o 3+ years of experience with UNIX or Linux supporting enterprise class applications. Preferences: • Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift • Experience with Python, Ansible, or Kubernetes • Scripting experience (bash, powershell, etc) • Installing and using SAS software and solutions • Programming in SAS • Deploying and managing JavaEE web application. • Java or Web development experience • Ability to travel up to 10% of the time4 SASCLOUD

SAS technology allows customers to achieve great results in a wide range of diverse industries. From ensuring your bank account is not compromised to analyzing the data behind many goods, products, and pharmaceuticals, or helping with natural disasters, SAS is driving a revolution in the way big data is used every day! #Data4Good.                                                                                                    SAS R&D Pune, with its experience in developing applications and solutions for a variety of domains, has built a reputation within SAS for excellence in the development and delivery of high-quality applications across an expanding set of technologies. We aim to push our developers’ careers in the direction they have always envisaged.   Welcome to the forefront of making a difference!   About the role: The role is based in the Pune R&D Center, at SAS R&D Pune facility. For this role, you will join the Retail Solutions team. We are looking for a Software Developer to design, develop, Unit test, troubleshoot and monitor the different Retail modules of Retail solution. You will help with customer reported problems and defining the roadmap for the solutions. Furthermore, you will be joining a friendly team with a broad range of experience, to ensure delivery of quality, scalable cloud-based Retail Solutions. As a senior you will also help mentor and develop more junior members of the team.   Essential Technology Experience:   - At least 3-8 years of working experience in developing Enterprise applications. - Experience developing C/C++ - Good understanding and usage of OOAD - Understanding and usage of Design Patterns - Using XML, JSON effectively - Familiarity with multiple operating systems – Windows, RHEL, AIX. - Exposure to MFC forms. - Working with Databases -- Oracle, Postgres - Polyglot with exposure to Java, Golang, SQL - Experience developing on IDE (Visual Studio, GDB preferred). - Experience with modern compilers and tools for building modern C++. - Experience composing unit tests and using unit testing frameworks. - Must be familiar with all phases of the Software Development Life Cycle (SDLC). - Ability to make recommendations based on solid understanding of the problem resolution, troubleshooting deployment and environment and functional interactions. - Knowledge of software development processes and Quality Standards. - Familiar with Agile methodology and with tools such as Jira, Confluence. - Experience on Windows as well Linux operating system with basic troubleshooting skills. - Working knowledge of CVS, Jenkins, Git, Gerrit.   Experience of these items would be useful: - Exposure to AI/ML. - Exposure to Docker and Kubernetes - Core Java programming experience - Knowledge of any public cloud providers like Amazon Web Services, Microsoft Azure, and Google Cloud, etc. - Experience with Continuous Integration and Continuous Delivery (CI, CD) model - Experience of scripting language (python, Perl, shell-scripting) will be helpful. Primary Responsibilities - Design and develop enterprise application using C/C++ and MFC. - Do Requirement Analysis, write functional specifications. - Complete high-level and low-level designs. - Understand product functionality from previous versions and derive suitable new behavior. - Work with mid-tier and server tier teams to fulfill the requirements. - Advise and assist team members and mentor junior developers. - Implement test-based development process that focuses on delivering high quality products. - Provide documentation and technical publications for external and internal customers. - Assisting in communication of requirements to development; responding to questions - Designing, documenting, executing, and verifying test cases, which may include data integrity, and/or usability. - Interpreting consultant and customer reported problems and assisting in resolution. - Performing other duties as assigned.

  Sr Manager - IT Operations - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job The SAS Cloud and Information Services team is looking for a Sr Manager, IT Operations to manage the activities and personnel delivering direct SAS Cloud operational support to SAS employees and/or SAS business customers. You will provide leadership to ensure staff functions at peak efficiency and effectiveness. Maintaining significant technical expertise across a broad spectrum of technologies including SAS technologies and ETL services, as well as solid understanding of business functions at SAS to develop and maintain comprehensive support strategies to minimize business disruption. Supporting and managing a team with training, expertise, mentoring, and best practices related to enterprise application technology and architecture is essential. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.    You will be coming into a new and biggest growth area in SAS global. You will and have the chance to help to shape how we work in region while working for a variety of customers day-to-day.    As a Sr Manager, you will: - Be the trusted partner to SAS employees and customers as point of contact for operational incidents and escalating when necessary. - Oversees the operational teams of SAS Cloud EMEA team in response to incidents and scheduled work ensuring timely resolution as defined by service and operation level agreements. - Overseas the operational teams for effectiveness, throughput and utilisation. - Analyses tracking system data to identify trends and works to reduce volume and impact of incidents. - Forms a major incident response team to focus on high impact, high severity incidents to minimize business disruption. - Participates in evaluation of technologies and offers feedback on the applicability of these solutions for company and customer - Evaluates and improve existing processes and procedures regularly to ensure efficiency and relevance. - Addresses customer satisfaction concerns, advocating for customers when necessary and responding appropriately when service was not delivered appropriately. - Maintains an awareness of and research new technologies as they relate to the delivery of information technology support. - Keeps group members informed, manages administrative aspects of the department including personnel matters. Sets performance goals/standards/objectives for the team.  - Performs all management responsibilities for the team including coaching and fostering growth and development. - Ensures support documentation is developed and maintained completely and on a timely basis. - Ensures department is in compliance with Global SAS Cloud operational policies and procedures. Recommends any changes. - Provides technical leadership for projects; advises, as necessary. Ensures departmental goals are being met. - Ensures projects and operational team have appropriate resourcing - Engages with cross-divisional leadership to ensure operational consistency, ensuring processes facilitate timely and effective response to issues  Required Qualifications - 10+ years of experience in Information Systems within a functional area. - Five years of experience in a leadership role includes two years in a formal management role. - Bachelor's degree preferably in Computer Science or related field.  - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - Right to work in the UK - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.  Preferred Qualifications - Demonstrated strong management and leadership skills  - Excellent technical knowledge of one or more operating systems and hardware architecture - Excellent ability to handle multiple projects at the same time - Excellent ability to supervise and train employees with varying skill sets in a high-pressure environment - Excellent verbal, written, and interpersonal skills Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 SASCLOUD #SAS

  About the role The role is based in the Pune R&D Center, at the SAS R&D Pune facility. We are looking for a Software Development Engineer in Test to test our next-generation mid-tier services as part of the SAS® Viya Platform Services on leading cloud platforms.   - As a SDET in the Platform Services Testing Team at SAS, you will be responsible for software testing activities, throughout the software release cycle. - You will validate and automate REST APIs end points using industry standard automation tools. You will mostly work with Kubernete - Furthermore, you will be joining a friendly team with a broad range of experience.  What You Will Do: - Creates and maintains high quality of test automation using modern development techniques and provides key data points to support metrics-based decision making. - Applies automated tests at every layer of the application stack, both inside and outside of the continuous delivery pipeline. - Produces and analyzes metrics that illustrate the quality of applications and develop insight that drives the direction of quality engineering. - Works with team to promptly triage test failures with precision and accuracy, maintaining the health of the build pipeline. - Works collaboratively with development, product, operations, and support peers to encourage quality, as a key design element in all work efforts. - Engages in code reviews for product, test, and infrastructure code. - Protects users from escaped defects, participate in support escalations, and value Customer Experience (CX) above all. - Understands the role of deployment, migration, security, and performance in the continuous delivery lifecycle. - Participates in project scoping and scheduling; tracks progress of individual tasks and communicates status and risks. - Stay up to date on SAS internal testing methodologies and approaches; regularly evaluates third-party tools/solutions. - Maintains an awareness of and researches the new technologies, trends, architectures, and implementation techniques as they relate to the testing automation activities. - Designs, develops, and executes test plans, and test scenarios. - Analyses test results to ensure existing functionality and recommends corrective action. - Reviews relevant documentation. Requirement: - Working knowledge of at least one programming language. - Conceptual understanding of at least one markup language. - Conceptual understanding of agile processes and iterative software development - Learning concepts of test automation framework. - Working knowledge of source control management techniques along with participating in code reviews. - Familiarity with containers and container orchestration technologies - Familiarity with CI/CD tooling - General understanding of public cloud interfaces Mandatory Technical Skills: - Proven experience in automating the testing of software projects which includes following technologies. - Languages: Java, Go, Groovy, Python - Interfaces: RESTful web services - Tools: GIT, Gerrit, Gradle, Jenkins - O/S: Mainly Unix - Cloud: Docker, Kubernetes, Azure, AWS, GCP Total Years of Relevant experience  2-4 years of experience   Education Preference B.E(Computer Science)/ MCA/CDAC or equivalent   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.   About the job: We’re looking for a Sr. Associate Academic Program Manager to  be responsible for establishing and growing JMP usage within Higher Education by cultivating relationships with key individuals. The focus is on the adoption of JMP in curriculum in support of the efforts to develop the JMP users of the future. Academic Program Manager is responsible for coordinating with educational institutions, including universities for onsite and virtual workshops and conference events, foster academic-industry collaboration, develop marketing campaigns, and track course adoption but also handling incoming leads and contracting license.   As a Sr. Associate Academic Program Manager, you will: - Responsible for expanding the use of JMP in educational institutions, including universities (Academic Sales and Marketing) - Focus on introducing JMP into university curriculum to develop future JMP users - Receiving/processing orders from educational institutions, handling sales, licensing tasks, and responding to related customers - Develop and implement various marketing campaigns, including online/offline seminars and conference Establish a network with related organizations such     Key Requirements: - Education - Bachelor's degree preferably in Management, Marketing, Computer Science, Data Analysis (Statistics), or - Bachelor's degree from engineering school or related department, such as industrial engineering - Experience - Two to five years of experience in sales, marketing, business partner relationship. For example, - IT and software sales - Experience in planning and operating training courses. - Work experience (as teaching assistant, etc.) in a data analysis-related department (statistics, industrial engineering, etc.)   Knowledge, Skills and Abilities: - Good knowledge of JMP products - Presentation and interpersonal communication skills - Knowledge of academic sales and marketing - Knowledge of data analytics market   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action. #JMP #LI-MS2