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Job Locations CA-ON-Toronto | CA-ON-Ottawa | CA-QC-Montréal | CA-AB-Calgary
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do The Global Academic Program Manager will be responsible for establishing and fostering relationships with higher education stakeholders (e.g., faculty members, students, administrators) across Canada to maximize the use of SAS software in teaching and learning. The focus is on the adoption of SAS in curriculum to support development of SAS users of the future and connecting programs using SAS software to customers for employment.   You will: The primary role of the Global Academic Program Manager is to:   - Build positive relationships with academic institutions. A key component of this is working with stakeholders to develop curricula and programs that teach SAS skills which align to our SAS customers’ hiring needs. - Develop an understanding of SAS software and training offerings available to academic audiences, as well as company procedures and policies related to licensing to effectively build these relationships. - Build a unique understanding of academic needs and use this knowledge to serve in a consultative capacity. - Develop strategy to maximize SAS integration into post-secondary curricula. - Develop and implement effective in region digital marketing campaigns to reach faculty and student audiences. - Collaborate with the certification team to increase skill verification opportunities for students. - Collaborate with internal stakeholders to build strategic relationships and scale initiatives, build academia-industry relationships, among others. - Maintain up-to-date tracking of all activities and initiatives annually and prepare reports for management as needed. - Provide feedback on SAS solutions and services related to academic community, - Deliver internal and external presentations on SAS software, resources, and demand for SAS skill. - Provide guidance on in-demand teaching and learning content, such as e-learning, applied learning activities, guided practice sets, and independent studies. - Manage academic events, such as conferences, trainings and data competitions, with educators and students to highlight value of teaching and learning SAS What we’re looking for Required - Master’s degree or higher (preferred) in Analytics, Business, Marketing, Social Science, Health Sciences, Computer Science or a related field. - Typically requires a minimum of five years’ experience within higher education as either a faculty member, administrator, officer, curriculum content expert, development, or policymaker. - Excellent communication skills - ability to effectively communicate core organizational value propositions, - conversant in a variety of topics related to higher education, and - prior professional publications and/or presentations to an academic audience. - Willingness to work on a team and in a collaborative global environment that seeks to make the unit better daily. - Strong time management, prioritization, and organization skills. - Strong project management skills. Other knowledge, skills, and abilities Experience in one or more of the following areas is preferred: - Prior experience with workforce development and aligning curricula with demand. - Prior experience with development of marketing campaigns - Prior experience using SAS software is highly valued. Prior experience using SPSS, Stata, R, or Python is also valued. - Prior experience with curriculum development. - Prior experience with multidisciplinary collaboration within higher education. - Established relationships and connections to academic institutions a plus. - Bi-lingual skills are an asset for this role - Prior experience managing in-person and virtual events Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20049215
Job Locations JP-Tokyo
  【勤務地】東京   【部門】Marketing Division   【ポジション】Communications Specialist   ■ SASとは? 企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW(働きがいのある会社)のサーベイで上位にランキングされています。   ■ アワード - 2021年版日本における「働きがいのある会社」ランキングにて4年連続ベストカンパニー - 2020年版の「働きがいのある会社」ランキングで、アジア地域におけるベストカンパニーの1社に選出 - フォレスター・リサーチ社「クロスチャネル・キャンペーン管理(エンタープライズマーケティングソフトウェアスイートモジュール), Q2 2021」「デジタル意思決定プラットフォーム, Q4 2020」「リアルタイム・インタラクション管理, Q4 2020」「顧客分析テクノロジー, Q3 2020」、ガートナー社「2020 マルチチャネルマーケティングハブ分野のマジッククアドラント」でそれぞれリーダーに選出 【職務概要】 企業目標、経営目標、従業員・顧客エンゲージメント、ソフトウェア製品・サービスのマーケティングプログラムなどを支援するコミュニケーション活動の企画・調整・実行を担当(部門長・グループマネージャーの指示による)   【仕事内容】 - SASのリーダーシップ、部門、(必要に応じて)グローバルスタッフに、適切なコミュニケーションツールやチャネルを使用して日本における特定の目標を達成する方法をアドバイスし、実施を支援する。 - 雑誌、記事、ニュースリリース、パンフレット、製品説明、告知、広告、ダイレクトメール、ニュースレター、台本、デジタルコミュニケーション(ビデオ、オーディオ、ソーシャルメディア、Webコンテンツなど)、その他のコミュニケーション資料を含む社内外のコミュニケーション資料を作成する。コミュニケーション・トレンドやターゲットオーディエンスを常に把握し、新しいメディアと伝統的なメディアの両方のアプローチを統合する。また、インフォグラフィック、写真、ビデオなどのビジュアルコミュニケーションの作成または作成を指示することもあります。 - 社外メディア、インフルエンサー、従業員、パートナー、顧客、コミュニティなどの関係者と関係を構築・維持し、会社の重要なメッセージを発信し、対話に参加する。 - 企業や製品のポジショニング、製品の発売、競合分析、外部および内部コミュニケーション、メディア、投資家、インフルエンサー、アナリスト、コミュニティとの関係などの活動をサポートする特定のコミュニケーションおよびプロモーションプロジェクト(およびを含む)を計画、スケジュール、調整する。 - コミュニケーション目標を達成するための長期的な計画目標と評価指標を策定する。様々なプログラムやチャネルにおける適切なパフォーマンス指標を追跡し、報告する。 - ブランド認知度や従業員エンゲージメントの向上、セールスリードの創出支援、顧客維持・ロイヤルティの向上など、会社のビジネス目標を推進するためのコミュニケーションを創造する。 - コンテンツ管理システム、ブログプラットフォーム、ソーシャルメディア管理プラットフォームなど、多数のコンテンツ、コミュニケーション、デジタルプラットフォームへの公開、およびそれらでの作業。 - 業界の動向、発展、最新技術について(深いレベルで)常に把握し、経営陣や従業員と情報を共有すること。   【必須条件】 - 企業目標達成のためのコミュニケーション戦略立案能力の経験 - 優れた文章力、言語力、視覚的コミュニケーション能力を有し、さまざまな対象者と効果的にコミュニケーションをとることができること。 - 担当分野に関連した特定のタイプのライティングおよび編集に習熟していること。 - 組織的かつ創造的な問題解決能力があること。 - ソーシャルメディアのコミュニケーションチャネルに精通し、これらのチャネルを計画・戦略に統合し、目標を達成することができる。 - 複数のプロジェクトを同時進行で管理し、期限を守ることができる。   【あればプラスとなる条件】 - コンピュータ/ソフトウェア業界やマーケティングの知識がある - ソフトウェア業界の当該領域の経験がある   【求める人物像】 - 社内ステークホルダーとの関係性構築に長けている - 各ビジネスドメインの専門家とコミュニケーションを取れる - 社外・社内の課題解決に積極的に関わる   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #LI-JE1 #LI-HYBRID
Requisition ID
20048868
Job Locations SE-Stockholm
We’re looking for a Customer Success Director to be responsible for developing, coaching and managing a team of Customer Success Managers in the Nordics region with the goal of supporting the customer from onboarding through technology adoption, use expansion and value realisation. This team is an integral part of SAS’ long term relationship with its customers, and the efforts put forth by this team will directly impact the value realized and the ultimate success of the business relationship. Develops programming to support the company’s customer retention and renewal strategy.    You will: - Director level will manage customer success managers. - Determine equitable territory assignments; set and review performance goals and establishes priorities for all reporting staff - Develop procedures and guidelines to support complete territory account management processes. - Serve as an advisor and resource to team members and management in all aspects of customer relationship management skills and techniques, territory management, policies and procedures, SAS software/hardware platforms, market trends and preparation of complex Customer Success Plans as needed, and formulation of resolutions and responses related to unusual complex problems and exceptions. - Assumes a leadership role in collaborating with Sales Business Units and Marketing to improve the customer experience by making suggestions for process enhancements and educating their staff. - Participates with CSM’s and support staff in customer calls and presentations, goal identification, evaluation of account needs, and design of appropriate strategies. - Monitors new staff during their initial training program period and evaluates their skills throughout the program based on training objectives; identifies internal training needs and makes recommendations where appropriate. - Keeps abreast of customer relationship management methodologies and practices. - Promotes and utilizes SAS selling concepts and techniques. - Delivers timely and accurate reports to management. What we’re looking for - People management experience essential, preferably in a fast paced environment - Demonstrated proven record of managing teams through change - Customer centric, puts the customer at the heart of what they do - Ability to segment based on revenue, resources and priorities - Ability to communicate to all levels up to and including C-Level - Demonstrated negotiation skills. - Strong leadership, supervisory, interpersonal and oral communication skills; demonstrated project leadership skills. - Ability to work and learn independently; demonstrated ability to interact productively with all levels of staff. - Ability to travel. - You’re curious, passionate, authentic and accountable.
Requisition ID
20048960
Job Locations PL-Warsaw
We’re looking for a regional head of Customer Success department to be responsible for developing and managing a team of Customer Success Managers in the Central Europe region with the goal of supporting the customer from onboarding through technology adoption and use expansion. This team is an integral part of SAS’ long term relationship with its customers, and the efforts put forth by this team will directly impact the value realized and the ultimate success of the business relationship. Develops programming to support the company’s customer retention and renewal strategy.  You will: - Manageregional team of customer success managers across Central Europe (CZ, SK, HU, PO) - Determine equitable territory assignments; set and review performance goals and establishes priorities for all reporting staff - Develop procedures and guidelines to support complete territory account management processes. - Serve as an advisor and resource to team members and management in all aspects of customer relationship management skills and techniques, territory management, policies and procedures, SAS software/hardware platforms, market trends and preparation of complex Customer Success Plans as needed, and formulation of resolutions and responses related to unusual complex problems and exceptions. - Assume a leadership role in collaborating with Sales Business Units and Marketing to improve the customer experience by making suggestions for process enhancements and educating their staff. - Participate with CSM’s and support staff in customer calls and presentations, goal identification, evaluation of account needs, and design of appropriate strategies. - Monitor new staff during their initial training program period and evaluates their skills throughout the program based on training objectives; identifies internal training needs and makes recommendations where appropriate. - Keep abreast of customer relationship management methodologies and practices. - Promote and utilize SAS selling concepts and techniques. - Delivers timely and accurate reports to management. What we’re looking for - Demonstrated proven record of complex solution selling. - Demonstrated supervision skills in a sales organization. - Demonstrated negotiation skills. - Demonstrated understanding of strategic sales techniques and principles, specifically in the hardware and software industry, as well as selling to Fortune 500 companies and/or large governmental institutions. - Demonstrated knowledge of at least three industries and/or market segments. - Leadership, supervisory, interpersonal and oral communication skills; demonstrated project leadership skills. - Ability to work and learn independently; demonstrated ability to interact productively with all levels of staff. - Ability to travel. - You’re curious, passionate, authentic and accountable. - Fleunt English and Polish speaker. Good command of any other CE language is an advantage Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20048835
Job Locations JP-Tokyo
  Area: Tokyo Division: Customer Success Division Position: Customer Success Manager   Summary: The Customer Success Manager will manage a portfolio of customers who have purchased our strategic technology and solutions with the goal of supporting the customer from onboarding through technology adoption and use expansion. This position is an integral part of SAS’ long term relationship with its customers, and the efforts put forth by this individual will directly impact the value realized and the ultimate success of the business relationship. Beyond direct interaction with our customers, this individual will work with internal SAS organizations to ensure customer needs are being met in a timely manner.   Primary responsibilities: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Create and execute Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer - Monitor Customer Success through metrics and other measurements. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly. - Introduce new versions of software to existing customers.   Additional Responsibilities: - Develops strategy to work with customers and internal resources to coordinate contract renewals. - Manages the protection of revenue for the existing renewal stream. - Assesses account needs and recommend appropriate solutions by applying knowledge of Institute marketing goals and objectives, SAS applications, supported hardware platforms, marketing and business trends, and industry knowledge. - Works closely with virtual sales team, account managers and executives to facilitate timely response to highly qualified, high revenue potential leads.   Knowledge, Skills and Abilities - Good knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - Knowledge of SAS products, solutions and services preferred Experience Typically requires a minimum of five years of experience in sales, business partner relationship development, or technical functions within the technology industry. Experience in at least one vertical market preferred.    Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  #LI-JE1 #LI-HYBRID
Requisition ID
20048934
Job Locations DE-Heidelberg
***This role can be placed anywhere in Germany***   The Customer Success Account Executive (CSAE) will manage a portfolio of high value ARR customers who have purchased our strategic technology or solutions. The goal is to support those customers from onboarding through technology adoption, usage expansion and possibly modernization of their SAS estate. In addition, the CSAE need to ensure ongoing positive customer relationships and customer satisfaction by addressing customer inquiries, issues and concerns in a timely manner. This position is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this individual will directly impact contract renewal, reduction in churn and a healthy business relationship.   You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSAE to become a trusted advisor to our customers. - Be responsible for customer communications and conflict resolution to maintain positive customer relationships. - Jointly define success with customers by understanding the business challenges they are trying to solve and highlighting value realized using our software. - Create, execute and monitor Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer. - Develop strategies to work with the customer and internal resources to coordinate contract renewal. - Introduce new versions of software, services and education offerings to existing customers. - Discover opportunities for additional software, services, education and references and direct leads accordingly.   What skills and competencies we’re looking for - +5 years experience of working in a software/technology organisation either in Customer Success, Account Manager or similar roles - Strong knowledge of sales and negotiation skills - Capability to build long term relationships with SAS clients. - Ability to develop and execute strategies to prioritize tasks achieving valuable outcomes - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently as well as in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - Knowledge of SAS products, solutions and services would be preferred  - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.  The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact  
Requisition ID
20048843
Job Locations DE-Heidelberg
***This role can be placed anywhere in Germany***   The Customer Success Account Executive (CSAE) will manage a portfolio of install-base customers who have purchased our strategic technology or solutions. The goal is to support those customers from onboarding through technology adoption, usage expansion and possibly modernization of their SAS estate. In addition, the CSAE need to ensure ongoing positive customer relationships and customer satisfaction by addressing customer inquiries, issues and concerns in a timely manner. This position is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this individual will directly impact contract renewal, reduction in churn and a healthy business relationship.   You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSAE to become a trusted advisor to our customers. - Be responsible for customer communications and conflict resolution to maintain positive customer relationships. - Jointly define success with customers by understanding the business challenges they are trying to solve and highlighting value realized using our software. - Create, execute and monitor Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer. - Develop strategies to work with the customer and internal resources to coordinate contract renewal. - Introduce new versions of software, services and education offerings to existing customers. - Discover opportunities for additional software, services, education and references and direct leads accordingly.   What skills and competencies we’re looking for - +5 years experience of working in a software/technology organisation either in Customer Success, Account Manager or similar roles - Strong knowledge of sales and negotiation skills - Capability to build long term relationships with SAS clients. - Ability to develop and execute strategies to prioritize tasks achieving valuable outcomes - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently as well as in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - Knowledge of SAS products, solutions and services would be preferred  - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.  The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact  
Requisition ID
20048841
Job Locations BE-Tervuren
We are currently seeking a Customer Success Manager (CSM) based in our Tervuren (BE) office.  In this role you will serve as a trusted advisor to our customers in the BeLux market to help them achieve success in adoption and modernization of their SAS software.   The CSM works strategically with their customers and account teams in a consultative manner by understanding their business goals to assist in building a success strategy to take the customer through the post-sale lifecycle. This ensures the customer has a strong plan for installation, adoption, usage and modernization.  The ultimate goal is to develop the customer into a SAS advocate by providing a great customer experience.   This position is an integral part of SAS’ long term relationship with its customers, and the efforts put forth by our CSM will directly impact the value realized and the ultimate success of the business relationship. Some of the key responsibilities are: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Create and execute Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Develops strategy to work with customers and internal resources to coordinate contract renewals and manage the protection of revenue for the existing renewal stream. Knowledge, Skills and Abilities - Fluent level of French, Dutch & English - Proven track record within Sales and Relation Management - You will benefit from having worked in the software industry. To become successful, you should have an insight into the mechanics of how organizations can get the best out of their IT solutions. - Knowledge of SAS products, solutions and services preferred
Requisition ID
20048899
Job Locations DE
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re building client relationships, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do We’re looking for a Senior Account Executive to manage our key and most strategic SAS customers in the Banking sector in Germany. You will join a team of talented sales experts responsible for delivering business value and helping banks achieve their goals through the creative use of SAS products, technologies and services. SAS has a long-standing relationship with many large banks, and our breadth of solutions mean that we are perfectly placed to support them in this next chapter of their evolution.   You will - Develop new business for SAS by working with the customer and analyzing new banking trends. - Direct complex sales opportunities including implementation plans, which include the coordination of internal and/or external services. - Engage appropriate external partners to create new revenue opportunity and elevate SAS’s strategic position in the account. - Utilise SAS methodology and the multi-year strategic account plan that articulates the customer’s strategic business goals and objects. - Look for our existing revenue streams and build up new opportunities in new parts of the banking departments - Build and foster relationships at multiple levels within the account. Work alongside management on the scheduled cadence of collaborative meetings with key account. - Maintain accurate revenue forecasts. Apply SAS contractual and pricing policies to a client situation with full appreciation of implications commercial risk. - Work closely with SAS management team on strategic account development goals, customer relationships, industry programs, etc.   What are we looking for? - You will be highly experienced in software sales and have an outstanding track record of consistently meeting/exceeding revenue and corporate objectives. - Demonstrated understanding of strategic sales techniques and principles specifically in the software industry. - Demonstrated knowledge of the banking sector. - Experience selling complex IT solutions to the banking sector. - People focus   Knowledge, skills, and abilities needed - Ability to analyse the customers strategy to map it with our offerings - Ability to understand and communicate technical and business concepts and relate them to SAS applications and user needs. - Experience leading & advancing discussions with influential decision makers. - Ability to create demand through insight by identifying the targeted account’s business challenges and needs and their probably causes. - Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Ability to initiate and lead projects. - Ability to work independently and manage virtual teams. - Willingness to travel. - Fluent German language skills. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.    Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    
Requisition ID
20049115
Job Locations SE-Stockholm | SE
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   We’re looking for a Senior Engagement Manager to join our Nordic Financial Services team, working with our largest customers in the Nordics, to drive change and support our customers as they face the next generation of opportunities and challenges. You will establish and build broad relationships with key stakeholders, become their trusted advisor for strategic business service initiatives and bring the necessary domain and SAS expertise to the benefits of our clients. This position is in Solna/Stockholm.   Your tasks will be: - Establishing ongoing, strong relationships with customers to manage expectations and support long term partnerships to drive a roadmap of services and delivery - Developing proposals and value propositions for Professional Services engagements from inception through delivery for new and upgraded services in Risk, Capital and liquidity, Fraud & Financial Crime - Orchestrate diverse teams of specialists to ensure service sales engagements (presentations, demos, workshops, RFPs, PoCs) are planned and executed with high quality and client value focus - Managing services related revenue target including opportunity pipeline/funnel development and management and forecasting signed services revenue and resource requirements for proposed services engagements - Maintaining an individual training plan on key SAS technology and solutions together with an awareness of current services capabilities and offers as well as create new offers that address customer requirements In this role you will: - Develop your Banking/Insurance industry skills and apply the latest technology to future trends - Work long-term strategically with clients, thought leadership, translating into customer value, and executing with clients - Maintain work-life balance - Learn, collaborate, and grow in a diverse global environment - Build your brand and expand your personal network - Improve your understanding of the power of analytics for effective decision making - Develop your skills in using social media as a strategy What would be great to see in your CV: - Experience and ability to initiate and lead projects coupled with the ability to work effectively in both a team environment and independently - Experience from Financial Service industry within business - and/or product development - Experience in strategic sales techniques and able to analyse and evaluate territory dynamics to develop and implement a sales plan - Experiencefrom business development, strategy, and execution - Excellent oral and written communication skills in English and Swedish language - Experience from consultative approaches to realize business value - Experience from successfully leading heterogeneous teams (manager experience not needed) - Experience of requirements in Risk, Capital and liquidity, Fraud & Financial Crime - Evidence and a solid ambition to continuously learn and apply new knowledge - Evidence of personal energy, taking ownership of driving actions to results When you join the SAS Institute Nordic Professional Services Division (PSD), you become part of a highly skilled and ambitious team of more than 200 experts in our cross-country specialist teams, we solve critical business analytics challenges and provide superior client services for the largest local and international companies and public organizations across Northern Europe and globally.   In SAS Institute Nordic PSD, we give you freedom of initiative and provide steep learning curves for self-starting professionals. We encourage and support you to suggest innovative solutions that can benefit our clients as they become increasingly analytics-driven. We always strive for improvement but also remember to celebrate our breakthroughs together and with our clients. In all modesty, we tend to think that we are the best Professional Services Division in the world…join us and help make it even better   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
2022-29223
Job Locations AU-Canberra
  Area: Canberra Division: Principal Industry Consultant (Government) Position: Pre-sales   Do you want to work at a company whose software is used by over 130 governments around the globe to improve the efficient operation of government in almost every imaginable context from improving health outcomes to preventing the loss of public funds.If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re collaborating on innovative solutions to customer problems, creating customer experiences or helping to discover answers to critical questions. Curiosity is our code, and the opportunities here are endless. What We Do We are the industry-leaders in helping all areas of government solve complex problems to deliver better outcomes for all citizens. We provide software and services to agencies from all levels of federal and state government which helps them manage and extract insights from their data assets to drive evidence-based decision making for refining policies and operational processes as well as supporting critical day to day operations.   What you’ll do We’re looking for a Public Sector domain specialist who can help agencies envision how SAS can solve their most intractable problems. You will be working with long-term SAS customers as well as networking with new agencies who are looking to upscale their analytic efforts to enterprise grade.   You will use your background in consultative selling and solution design to support software and services sales opportunities. You will help execute on those opportunities by working alongside creative technical experts and sales team members to craft solutions to address client needs.   As an expert in the mechanics of government you will have an understanding of how diverse clients successfully substantiate their unique business cases for new technology-based solutions in the face of competing priorities.   As SAS continues to grow its presence in the detection and investigation of unusual activity whether that is in the areas of benefits and claims payments, internal procurement, financial aid or other areas of financial or behavioral integrity, your experience in these areas will be particularly well regarded.     Primary responsibilities: - Builds credibility and trusted advisor relationship with customers. - Provides direct industry/business domain sales support through sales calls, customer visits and presentations contributing to new revenue generation. - Lead ideation and design of appropriate use cases and proof of concepts. - Coaches the sales force on industry focused account strategies and leads the sales organization with new account penetration strategies. Involved in all stages of the sales engagement. - Develops and maintains relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Develops Public Sector specific sales strategy that enables the SAS sales force to establish SAS as the key industry analytics partner. Activities include the following: identifying industry trends and sources of major disruption, establishing strategic vision and value propositions based on SAS offerings, and articulating a solution capability at the C-level. This sales strategy will address what to sell and how to sell; and will identify any gaps in SAS’ existing offerings that need to be addressed. - Supports thought leadership activities including articles, whitepapers, blogs, speaking engagements and involvement with key industry organizations. - Leads customer engagements (e.g. solution/domain enablement, discovery, value quantification, best practices) in support of pre and post sales activities. - Prepares and delivers presentations and demonstrations to customers at the highest levels of management. - Works closely with sales staff, sales management, and marketing staff to ensure successful positioning of industry solutions and that a consistent message is communicated to our customers and/or business partners. - Identifies sales support resources required to deliver appropriate SAS solution design. - Required to travel on an infrequent basis.   Additional Responsibilities: - May create industry-specific strategic business plan and present to executive leadership. - Provides domain expertise for customer initiatives during the post-sale stages of a project - Demonstrate product and service capabilities within a customer issue context. - Leverage extensive network of external contacts for content validation and thought leadership.   Knowledge, Skills and Abilities - Recognized as a thought leader in government circles and has demonstrated industry relationships and credibility. - Advanced understanding of decision support and operational software systems - Previous experience in the Fraud Detection and Investigation domain is preferred - Creative problem-solving skills - Ability to work independently, or as part of a team - Advanced sales process understanding and facilitation skills - Ability to understand and translate complex technical and business information to internal/external audiences - Public speaking experience   Experience Requires several years of experience interacting with the Australian Public Service, with at least Baseline security clearance preferred.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-JE1 #LI-HYBRID
Requisition ID
20047775
Job Locations AU-Sydney
Senior Proposal Manager - Sydney or Melbourne   - Are you a problem solver, explorer and knowledge seeker – always asking “What if?” If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless. What We Do We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. What You Will Do We’re looking for a Senior Proposal Manager who will evaluate Requests for Proposal (RFP), Requests for Quote (RFQ), and Requests for Information (RFI) for strategic fit and participate in sales strategy decisions. You will coordinate the development and production of proposals in response to requests and work with sales teams to develop proactive proposals in support of qualified sales initiatives.   You Will - Understand and apply proposal development processes and methodologies - Assist the sales team in identifying appropriate members for proposal response teams - Manage the proposal response effort including all meetings necessary during proposal response process - Develop proposal response project schedule - Serve as a liaison for internal and external support resources involved in the proposal development effort - Ensure all deadlines are met both internally and externally during the response process - Maintain project files for each opportunity - Work directly with account executives, sales managers, consultants, technical resources, legal professionals, and other internal resources e.g. printing and mail services team members as required to complete and submit the proposal - Ensure proposals fully comply with customer requests and that the information provided is thorough and accurate - Conduct post-proposal evaluations to assess customer satisfaction and identify opportunities for improving the proposal process - Develop and produce proactive proposals in support of qualified opportunities to ensure that sales team communication with their customers reflect a high level of professionalism and competence. Additional Responsibilities - Review solicitation documents, identify any red flags and create a proposal outline prior to kick-off calls - Communicate changed or new information to the team and the impact of the changes on the response - Ensure that identified win themes are included within proposal documents - Act as a central point of communication for the proposal response team - Use appropriate tools (Qvidian, MS Teams, SharePoint etc.) to ensure that all team members are kept across relevant issues and activities - Assume a leadership role in evaluating proposal development processes and methodologies, monitor standards and recommend process improvements - Review and evaluate opportunities to determine strategic fit and probability of moving opportunities forward - Assess the level of previous contact and involvement that the sales team has had with the prospective customer to determine probability of success - Perform other sales support activities related to assisting sales teams in acquiring new business and maintain renewals, including supporting value assessments, PowerPoint presentations and standard proposal templates - Provide Account Executives with information to help them influence customer RFPs - Serve as primary point of contact for partnering organisations throughout the proposal development process - Maintain boilerplate responses within a repository - Coordinate milestone reviews - Identify gaps within draft responses and provide meaningful input on how to strategically fill the gaps - Provide team leadership and act as a coach to less experienced Proposal Managers - Provide training, as needed, to internal and external resources - Actively participate in professional organisations as a representative of the company - May serve as back up for department manager - Manage special projects as assigned. What We’re Looking For - A thorough knowledge of proposal methodologies, and sales marketing principles - Leadership skills - Strong written, verbal, and interpersonal communications skills - Strong MS Word, Excel, and PowerPoint skills - Excellent project management skills - Advanced skills in organising, conducting and facilitating project meetings - Ability to work and learn independently and as part of a team - Ability to establish and maintain strong, positive internal and external client relationships - Ability to travel. Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference - Our multi-dimensional culture blends our different backgrounds, experiences and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it – and we can’t wait to see what you’ll bring - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate with respect to technical skills, culture fit and relationship skills; we look for problem solvers, good communicators and of course innovators. Candidates must be ready to make an impact. Additional Information SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-GE1 #LI-HYBRID
Requisition ID
20047712
Job Locations MX-Mexico City
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We are looking for a Project Accountant to be part of the Project’s Accounting Team for the Region and works inside the Global Accounting Services for SAS, reporting to the Head of Project’s Accounting in Latin America. The main activity is to handle the accounting processing, originated from the operation of the Projects Service Delivery and through the Projects Module of the system. Such activities consist in ensuring accuracy of cost, work in progress, revenue recognition, expenses and the following up on the billing for Consulting Services, creating efficiencies, providing visibility to the business, measuring the performance and profit of the projects and in compliance with local legal requirements in each country. This position works closely with the departments of Consulting Services, Accounts Payable, Controlling, Sales, and other departments in the Region of America & Latin America.   You will: - Monitor and continuously enhance the work in progress, cost in progress, revenue recognition and invoicing process for Consulting projects inside the Projects Module of the system, promoting the highest quality standards and best practices, with high level of reaction to the business, while at the same time assuring the compliance with policies and General Accounting Accepted Principles. - Ensure the correct allocation of consulting costs to projects, according to the hours spent on each project and the rate per hour from consultants for Time & Materials projects and ensure the completeness of the cost and revenue for Fixed Price Projects. Monitor the internal and external personnel costs to projects and validate the invoices and payments presented by the Partners performing the consulting services. - Provide clear follow up with customers and involved departments, to recognize the work in progress as revenue recognition and the allocation of hours invested by internal and external personnel, ensuring also that the cost and revenue is calculated properly in the P&L and the work in progress, prebilled are calculated properly in the Balance Sheet. - Ensure the correct invoicing of projects according to the billable hours from consulting services provided to customers and according to the services level and consulting hour rate as agreed in the contract. - Perform frequent analysis of costs and expenses related to projects to make sure they are according to the business needs and the vendors selected are the best option according to prices and services received. Provides timely warnings to other departments in case something is not fed properly in the system, there is something that is should be considered, or if there is a pending action. - Provide clear and useful KPIs and reports that promote visibility on the financial performance of projects and provides and analysis of their elements. - Promote a robust, clear, and transparent workflow for all the accounting transactions originated in the operation and for the reporting of project’s financial performance. Ensure high controls, security, clean accounting, automated processes, and the ability to provide clear and accurate information in each stage of the Project’s Module. - Support the Oracle Fusion’s implementation for the Projects Module in LA, ensuring consistency with the statutory and business requirements. Also ensures the efficient integration with the other SAS systems and tools.   What we’re looking for - Bachelor’s Degree in Accounting, Finance, or Administration. - Courses, certifications and diploma in Taxes, Accounting, Controlling, Project Management, Finance, etc. - At least 5 years of experience in accounting and related areas - Experience in ERPs implementation and handling, preferable in Oracle Fusion - Experience working for Corporations - Experience or knowledge as a Project Manager - ERP handling, preferable Oracle Fusion’s Project’s Module - High accounting skills. At least 5 years of experience in accounting related activities that involve deep analysis. - Fluent English, spoken and written - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   The nice to haves - Preferrable Master/Post-graduate Degree in Accounting, Finance, Administration, Projects, etc.] - Preferable Training in Oracle Fusion / Oracle ERP   Other knowledge, skills, and abilities - Ability to understand internal customer’s requirements and with business vision - Sense of urgency and experience working in the business operation - Demonstrated ability to relate technical concepts to applications and user needs - Interpersonal and negotiation abilities - High communication skills with the ability to present and sell ideas - Ability to anticipate and provide timely warnings - Strong ethics and firm in convictions, even under pressure - Curious mind and promoter of constant innovation - Availability to travel (not frequently) - Self-disciplined and able to work remotely - Determines methods, procedures and best practices on new assignments and can coordinate activities with the teammates and direct reports.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received.    SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20049212
Job Locations NO-Oslo
Are you interested in Technology, and you are looking for a SW company where employees are in focus, with excellent products, fantastic colleagues and nice working environments?    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence.   What you’ll do We are looking for a Technical Support Analyst/Engineer to provide support for enterprise-class SAS 9 and SAS Viya business software applications like Advanced Analytics, AI & Machine Learning, Data Management, Internet of Things (IoT), Risk Management, Fraud & Security Intelligence.   You will - Provide technical and product support to customers via telephone, email, & remote desktop over a wide range of products. Provide information from product documentation to enable end users, support installation efforts, and quick issue resolution for onsite consultants. - Routinely deliver support and troubleshooting to multiple categories of domestic and international customers including software licenses, consulting groups including Alliance partners, system engineers/architects, and enterprise hosting - Interpreting documentation and explaining error messages to audiences with varied backgrounds to accelerate collaborative issue resolution. - Suggesting the appropriate SAS procedure, language feature, product and/or solution, or the supporting systems software or infrastructure feature for the functionality that is requested - Accurately documenting and specifying information in the tracking system during the entire incident life cycle - Managing internal and external project pressures including coordinating/managing problem escalation activities, communications, and customer expectations. - Work in an international company with customers all over the world. What we’re looking for - Curious personality and creative thinking - always seeking knowledge - Customer focused - Aptitude to debug complex problems - Ability to work under pressure, keep others updated on progress - Has basic knowledge in some of these areas: Linux and Windows Server operating systems, network and client server infrastructure, databases and SQL skills - Familiarity with programming in any language is an advantage for inst; Java, GO, Python, R - Good written and verbal communication skills (in Norwegian and English) - Team worker  Nice to have, but want to learn more about - SAS Products and Solutions and our SAS Viya Cloud Platform - Cloud technologies, like Azure, Kubernetes, Docker and similar - Database development/administration and SQL - Interested in learning more about SAS products and Technologies Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-MS2 #HYBRID
Requisition ID
20049165
Job Locations ES-Madrid | FR-Île-de-France | IE-Dublin | IT-Milan | RO-Bucharest | CZ-Prague | PT-Lisbon | UK-London | HR-Zagreb | UK-Marlow | SK-Bratislava...
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do As a Global Technical Support Engineer, you will work with customers, internal consultants, developers and product managers to help our customers achieve their business goals. You will provide customer support for a variety of SAS products and underlying cloud technologies.   You will: - Respond to internal and external concerns regarding the SAS Viya platforms, including deployment, configuration, features, errors, and usage. - Provide technical support to SAS colleagues and customers using Phone, Email, Screen sharing, and other tools as needed to understand what business objectives the customer is trying to achieve. - Interpret documentation and explaining error messages, suggesting the appropriate SAS procedure, language feature, product and/or solution, or the supporting systems software or infrastructure feature for the functionality that is requested, and providing limited guidance and references to help interpret the output that is produced by tools, products and/or solutions. - Routinely utilize knowledge of SAS Viya platform architectures and knowledge of complex interactions between multiple SAS system components and third-party products to recommend best practices, trouble-shoot, diagnose and resolve software problems. - Replicate customer environments in order to reproduce and debug problems. - Work with Global Technical Support teams and R&D to: - Investigate reported issues and determine strategies for responding to the customer. - Enter Jira tickets for verified software problems. - Coordinate with internal teams to make fixes available to the customer. - Keep SAS R&D abreast of reliability and maintenance topics. - Provide input on software design based on customer feedback, domain and software knowledge. - Contribute as a stakeholder in the product lifecycle through gate reviews, commit to ship and sign-off activities, feature/defect submission, and evaluating proposed changes in hot fixes, maintenance, and new releases. - Keep abreast of new products and technologies. - Perform other duties as assigned.   What we’re looking for - Bachelor’s degree in IT related field or equivalent experience. - At least 5 years of technical consulting, systems engineering, research, and development and/or customer support. - Experience with - SAS Platforms, and SAS Solution Architecture. - SAS Viya deployments and configuration. - AWS/AZURE/Cloud infrastructure. - Cloud technologies (Kubernetes, Docker, etc.) - Authentication methods (Kerberos, LDAP) - Postgres/pgpool administration. - Excellent written and verbal English communication skills. - Excellent analytical skills with passion for solving problems. - Ability to work with people of varied technical backgrounds. - Ability to diagnose a broad range of technical problems. - Ability to handle multiple high-priority projects concurrently and adapt to changing priorities and deadlines. - Ability to perform in both team and individual environments. - Ability to resolve user questions through a combination of independent study, investigative programming, and collaborative efforts with colleagues in and outside of own team. - Self-motivated to learn and grow skills. - Desire to improve process and the overall customer experience. - Proven record of handling increasing responsibilities. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   The nice to haves - SAS programming experience. - Technical support experience supporting enterprise, multi-tiered software applications and/or solutions. - Experience with - Database systems, i.e. Oracle, DB2, SQL Server, Hadoop. - Multiple OS’s Windows, Linux, Unix. - Web services; Rest API, Postmaster, etc. - With Elasticsearch, SOLR, Kibana, Grafana, Prometheus. - Basic knowledge of Java, Python and other programming languages. - SAS Certifications   OFFICE LOCATION: This position will be located anywhere in EMEA/Remote   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-MS2 #LI-REMOTE
Requisition ID
20049202
Job Locations MX-Mexico City
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do As a Data Visualization Analyst, you’ll be joining the Corporate Analytics and Insights team in Finance, which focuses on the modernization and development of reporting, visualizations, advanced analytics, automation, and defining a single source of truth for SAS.   You’ll join our highly collaborative team of Data Scientists and Data Visualization Analysts to create reports across different focus areas including Sales Operations and Revenue, in order to help SAS become IPO-ready.  You have a strong business acumen coupled with demonstrated technical ability to know how to develop, explore, analyze, and present data and solutions to a business audience.    We’re looking for a self-starter who can bridge the gap between business and technical and who has a passion for using data to business decisions.      You will: - Performs data analysis from multiple data sources and builds reports for projects focusing on bringing transparency into the data and trends that are driving our company - Provides project leadership on analytics requests from across the company, including requirements management, report development, testing, and communications to stakeholders, etc.  - Contributes to the efforts of building and maintaining a comprehensive reporting and tracking strategy in order for SAS to be IPO-ready by 2024.  - Communicates and presents analysis and insights to internal customers and executive management.  - Provides proactive communications and expectation management to global customer base.  This includes status updates, business impact, and project priorities communications.  - Takes a proactive, consultative approach to analytics. Asks the right questions of the data and makes proactive recommendations aligned to overall business strategy.  - Gathers business requirements and translates to technical requirements.  - Displays curiosity to learn more and consistently uses new-found knowledge in work setting. Partners with technology development team to prioritize tasks and provide business direction   What we’re looking for - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. - 3+years of experience building data visualizations  - SAS Programming, SAS Data Management, SQL or use of relevant data cleansing tool / PowerBI / Tableau / Open Source - Solid understanding of fundamental data concepts (table joins, data deduplication, Boolean logic, if/then logic)  - Proven ability in understanding, writing, and articulating user business requirements to technical staff  - Excellent organizational, problem-solving and oral and written communication skills  - Demonstrated project management skills with the ability to organize and manage multiple projects - Strong communication skills - Strong interactions and exposure to team members, key leadership within division and across divisions - Ability to communicate in both Spanish and English   The nice to haves - Practical experience in a Data Management environment.  - Experience in sales operations and analytics - Experience with SAS Visual Analytics and SAS Programming - Prior experience or education in Business / Finance - Prior experience in a Public Company   Other knowledge, skills, and abilities - Bachelor’s Degree in Business, Statistics, Accounting, Computer Science, or other quantitative field   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received.    SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action
Requisition ID
20049213
Job Locations SG-Singapore | MY-Kuala Lumpur | AU-Sydney | CN-Hong Kong
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do As Senior Solutions Advisor (Banking) in the Risk and Finance Advisory team you will assist SAS and its customers to shape the best solution for their Risk and Financial Management needs. This includes to advise on implementation, service estimates, product content creation, to engage with customers during sales processes, support on proof of concept efforts, perform implementation training and in general enable SAS consultants and partners globally.   Primary responsibilities: - Provides direct industry/business domain sales support through sales calls, customer visits and presentations contributing to new revenue generation. - Responsible for sales tool development, including use cases and proof of concepts. - Coaches the sales force on banking focused account strategies and leads the sales organization with new account penetration strategies. Involved in all stages of the sales engagement. - Develops and maintains relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Develops banking specific sales strategy that enables the SAS sales force to establish SAS as the key industry analytics partner. Activities include the following: identifying industry trends and sources of major disruption in the industry, establishing strategic vision and value propositions based on SAS offerings, and articulating a solution capability at the C-level. This sales strategy will address what to sell and how to sell; and will identify any gaps in SAS’ existing offerings that need to be addressed. - Supports thought leadership activities including articles, whitepapers, blogs, speaking engagements and involvement with key industry organizations. - Supports pre-sales and sales enablement through sales and partner training programs. - Leads customer engagements (e.g. solution/domain enablement, discovery, value quantification, best practices) in support of pre and post sales activities. - Participates in activities that demonstrate SAS’ industry experience and leadership. May publish industry articles, blogs and white papers. Speaks at internal and external industry events. Develop workshops to educate sales/marketing team. - Identifies industry trends, emerging issues, competitive advances and threats. Coordinates with other SAS resources to help define SAS’ position regarding these trends and issues, then aligns SAS’ position based on business unit market requirements. - Prepares and delivers presentations and demonstrations to peers, regional and local pre-sales and customers at the highest levels of management. - Participates with senior management to identify and establish objectives, assignments, and goals in accordance with SAS business unit specific strategic plans; assists in targeting specific customers and business partners to promote industry sales and marketing initiatives. - Works closely with sales staff, sales management, and marketing staff to ensure successful positioning of banking solutions and that a consistent message is communicated to our customers and/or business partners. - Identifies sales support resources required to deliver appropriate SAS solution design. - Assists with providing market-driven information for future product direction using industry expertise and direct interaction with customers, prospects, analysts, and other external resources. - Builds credibility and trusted advisor relationship with customers. - Required to travel on a frequent basis. - Performs other duties, as assigned. What we’re looking for - Must be a passionately curious, dedicated life-long learner with an analytical mind, strong communication skills to convey the technical to a non-technical audience, and an accountable problem-solving disposition - Typically 8 - 12 years’ experience on Risk or Financial Management solutions within a financial institution or consulting firms. - BS in Statistics, Mathematics, Economics, Computer Science, Physics, Engineering, or other quantitative field preferred - Ability to coach and mentor colleagues on risk and finance technical topics - Ability to travel (25 - 50% at most). Most travel is within APAC region. - Experience with third or fourth generation computer programing language and risk modeling - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   The nice to haves - Globally recognized risk certifications such as FRM, CFA, etc. - Excellent communication skills and the ability to explain complex math and statistical concepts to an executive audience - Experience with capital measurement and loss forecasting models - Expertise in regulatory compliance guidelines such as CCAR, EBA Stress-testing, ICAAP, Basel II/III, Dodd-Frank, Solvency II and other risk management regulations - MS in Statistics, Financial Mathematics, Economics, Computer Science, Physics, Accounting or other quantitative field - Additional risk domain knowledge considered valuable – market risk, credit risk, enterprise risk, and/or operational risk. Finance experience a plus - Ability to develop creative solutions to complex problems, and to manage multiple initiatives simultaneously - Experience driving risk implementation teams in the financial services industry with specific focus on risk management applications and consulting services - Experience working with SAS Risk Solutions and SAS Programming    Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.       Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   #LI-DK
Requisition ID
20049164
Job Locations IN-Pune
Enterprise Performance & Data Architecture Software Performance Engineer   Experience: 6+ years     Work Description: As a Performance Engineer in the Centralized R&D Performance Engineering team, person will have an opportunity to collaborate with performance engineers, developers and stake holders in Pune and Cary to plan, execute and publish performance results for existing as well as new products. The person will work with cutting edge technologies and tools using industry standard performance tools, methodologies and processes to performance test different products and solutions on customer-centric scenarios.  Responsibilities: - Performance test planning, scripting and execution using different industry standard tools. - Perform load tests, daily regressions, performance tests to validate system and solution performance and stability across UI, API & Component level. - Automation of daily test runs using scripting. - Analyzing performance test results, observe and identify bottlenecks using APM tools as well as System level utilities. - Provide technical assistance to improve system performance, capacity, reliability, and scalability. - Perform root cause analysis of performance issues and suggest corrective actions. - Oversee system performance lifecycle and identify key metrics for performance improvement - Evaluate system performance and recommend improvements. - Generate periodic performance reports for product stake holders.   Technical Skills - System administration experience on Unix and Windows (Redhat Linux and to a lesser extent, Windows Server 2008 through 2012R2 - Strong experience in performance testing large scale web-based distributed applications & working on a SaaS, PaaS, or Cloud Infrastructure product/solution. - Scripting/Programming including HP Performance Center/Load Runner and one or more of the following: SQL, SAS, KORN, BASH, PowerShell, C, etc. - Solid experience in Microfocus Performance Center and multiple protocols (HTTP, TruClient, Java etc.). - Strong knowledge of any APM tool like AppDynamics/Dynatrace or Datadog. - Good Knowledge of JMeter/Gatling or one of the open-source tools - Basic understanding Cloud computing concepts and cloud providers like AWS, Google, Azure, etc. Domain Skills: - Excellent communication skills both verbal and email - Clear and concise English penmanship for drafting and reviewing papers - Planning, multi-tasking in addition to strong communication, collaboration and interpersonal skills. - Passion for making a difference, motivated and self-starter - Superior problem-solving skills as an individual and team - Passion and track history of keeping current on state-of-the-art technologies, standards and database/analytics industry - Ability to work with minimum supervision and with a team.  
Requisition ID
20049250
Job Locations BE-Tervuren | DE-Heidelberg | DE | NL-Huizen | NL | UK-Glasgow | UK-Marlow | UK-London | UK-Manchester | UK
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for a Solutions Advisor that can develop web interfaces for our prototypes / client assets. Reporting to the Solution Leaders Manager, the selected candidate will:   - Join and be part of 40+ Insurance Initiative team at Global level,  supporting achievement of global revenue targets of the insurance initiative (new software, new services) by cooperating with regional sales, pre-sales and delivery teams and providing them with solutions and assets; this includes the IFRS 17, LDTI, Solvency II, ICS 2.0, Pricing & Reserving topics and related solutions. - Act under the direction and supervision of the Solution Leaders Manager and collaborate with different customer facing teams. - The candidate will support risk solution implementation projects, via the development / improvement / maintenance of solutions/assets in both cases: - As a standalone / locally managed capability (meant to address internal/customer specific requirement - As an interim capability that later can be incorporated as part of the central R&D offering. - The candidate will support enablement of sales, pre-sales, delivery, customer and partner teams about the assets SAS provides in his area of expertise and the way those assets are used to address customer needs.   You will:   - Technical expertise supply to organization. Provides direct technical support through tool development. Involved as a Technical Expert, focusing on web-based interfaces for the Insurance Industry tools that SAS brings to market - Enablement of sales, pre-sales, delivery, customer and partner teams regarding the SAS R&F solutions and their application to solve customer business problems - Identification of industry trends, emerging issues, competitive advances and threats. Coordinates with other SAS resources to help define SAS’ position regarding these trends and issues, then aligns SAS’ position based on business unit market requirements. - Presales/Post sales asset preparation. Prepares and delivers presentations to customers at all levels of management. Works closely with sales staff, sales management, and marketing staff to ensure successful positioning of industry solutions and that a consistent message is communicated to our customers and/or business partners. - Open to travel – the candidate will have a global role, covering specific areas that can change over time.   What we’re looking for - Bachelor’s Degree, preferably in Computer Science, Engineering, or related discipline. - Typically requires a minimum of 5 years’ experience in the Financial Sector, or in Management Consulting firms related to Financial Sector, or in software companies in the areas of risk management or financial systems. Insurance Risk & Finance – related experience is preferred. - Extensive experience with programing standards such as - Web programming languages (HTML, CSS, JavaScript, AJAX, …) - Web technology stacks (HTTP, Cookies, Asset loading/caching in-mem, …) - Web services (JSON, REST, XML, SOAP, …) - JS frameworks/libraries (Node.js, AngularJS, jQuery, - Database systems (PGSQL, MongoDB, Oracle, ….) - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Other knowledge, skills, and abilities   - Specialized knowledge in Insurance Risk & Finance topics in the Finance Industry; able and willing to learn more on a continuous basis - Knowledge of risk and finance processes under the current regulations and accounting principles. Some understanding of accounting techniques and classification and of actuarial methods. - Experience with IT technologies to support Risk & Finance processes. - Demonstrated industry relationships and credibility. - Demonstrated ability to present to all levels of an organization. - Fundamental understanding of decision support and operation software systems mainly in SAS Solutions. Person should a) have already or b) be able and willing to acquire, a good level of technical skills in using SAS solutions, assisting solution implementation teams, demonstrate assets to customers and build prototypes and significant examples to showcase solutions. - Ability to network inside with the related teams and ability to work in an open environment with formal and informal teams. - Target oriented and ambition to achieve success in revenue and customer satisfaction. - Ability to understand and translate complex technical and business information to internal/external audiences. - Good communicator; both spoken and written.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.    #LI-DR1
Requisition ID
20049179
Job Locations TW-Taipei
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for a Manager for Customer Success team to lead and drive the overall Taiwan renewal business, with the goal of supporting the customer from onboarding through technology adoption and use expansion. The Customer Success Team is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this team will directly impact the value realized and the ultimate success of the business relationship.   You will: - Directly manager the Customer Success Team, determine equitable territory assignments; set and review performance goals and establishes priorities for reporting staff. - Personally handle strategic customers, maintaining customer relationship and drive customer modernization with strategic SAS solution/ technology; such as, migrate SAS old technology (9.4) to Viya (container) base. - Serve as an advisor and resource to team members and management in all aspects of customer relationship management skills and techniques, territory/segment management, policies and procedures, SAS software/hardware platforms, market trends and preparation of complex Customer Success Plans as needed, and formulation of resolutions and responses related to unusual complex problems and exceptions. - Assume a leadership role in collaborating with Sales Business Units; PSD, Education, and Marketing to improve the customer experience by making suggestions for process enhancements and educating their staff. - Participate in customer calls/meetings and presentations, goal identification, evaluation of account needs, and design of appropriate strategies. - Keep abreast of customer relationship management methodologies and practices. - Promote and utilize SAS selling concepts and techniques. - Deliver timely and accurate reports to management.   What we’re looking for - Bachelor's degree, preferably in Business, Computer Science, or related field. - Typically requires 8-10 years’ experience in customer or business partner relationship management, sales or marketing of software, hardware, related training products and/or services. - Knowledge of complex computer software products, solutions, services, hardware and/or software acquisition cycles, and buying influences. - Preferably technical background with solutions implementation, project management or presales experience - Ability to relate technical (SAS and AI topics) and business concepts to SAS applications and user needs. - Banking/Insurance industry knowledge is preferred - Strong leadership, team-building, and presentation skills. - Excellent written, verbal, and interpersonal communication skills. - Strong organizational, analytical, and planning skills - Ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   #LI-IL1
Requisition ID
20047788