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Job Locations SG-Singapore
  Senior Communications Specialist   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job By joining the SAS Emerging Europe and Asia Pacific (EMEAP) Marketing and Communications team, you will be responsible for planning, coordinating, and executing communication deliverables and activities in support of corporate and executive goals, employee and customer engagement and the company's marketing programs for software products and services, as directed by department head and/or group managers. You will work directly with the SAS EME Asia Pac leadership to develop and execute an exec comms strategy and help amplify their voices to both internal and external audiences.   Reporting to the Director Communications, EME Asia Pacific, the key responsibilities for this Senior Communication Specialist role will be: - Planning and execution of communication strategies to drive internal and external SAS brand awareness, employee engagement and share of voice - Primarily supporting the regional Sales and Marketing executives, develop executive communications strategies and execution to promote executive visibility and engagement, both internally and externally - Build stakeholder relationships with regional leadership in all functions such as HR, Finance, Operations etc. to establish relevant messaging and communications plans and activities - Create internal and external communications including regional kickoffs, townhalls, key announcements, newsletters, blogs, byliners, presentations, scripts, digital & visual comms (video, audio, social media, slides, graphics, web content etc.) - Prepare communications materials for senior leadership at key industry and internal events (could be talking points, speeches, presentation development) - Publishes to, and works in, a number of content, communications or digital platforms - Manage multiple communications projects from conception to completion, bringing strong organisational skills, attention to detail and ability to manage multiple stakeholders, tasks and deadlines - Collaborate with global and regional SAS teams to ensure that communication initiatives align with global messaging frameworks and timelines - Support the Director, Corporate Communications with the execution of communication programs across EMEAP including Media Relations.   What we’re looking for - 8+ years work-related experience in communications-related roles, with at least 2 years in an internal / executive communications role - Ability to establish strong relationships with senior stakeholders across the company - Demonstrated ability to develop communications strategy to achieve corporate goals - Advanced written and verbal communications skills, with the ability to communicate effectively with a wide variety of audiences - Communications experience in a corporate environment or in a B2B, high-tech or PR agency - Bachelor's Degree in English, Journalism, Business, Advertising, Marketing, Media, Communications, or related field - Media relations experience and established contacts in business and/or technology industry media and events - Experience developing content for a culturally and geographically diverse, remote and mobile workforce as well as using metrics to measure communication effectiveness - Demonstrated strength in practices related to measuring communications projects, including new media - Demonstrated project management and meeting facilitation skills - Demonstrated understanding of communication concepts/functions and software (Excel, Word, PowerPoint, HTML, Design). - Experienced with social media communications channels; ability to integrate these channels into plans & strategies to achieve stated goals - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS #LI-DK
Requisition ID
20060143
Job Locations IN-Pune
    As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center, you will participate in operational and transformational initiatives as related to Service Management.  As an Incident Manager, you will be responsible in the ongoing definition and improvement of service management policies, processes, procedures, and their supporting tools. While this position primary focusses on Incident Management (including Major Incident Management.  This position will also be responsible for encouraging the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT.     Responsibilities may include:  - Participates in the development, implementation and communication related to several Service Management processes including Incident, Problem, Change, Configuration, Event, Knowledge, Request and Service Portfolio Management - Perform the Major Incident Management (MIM) role to anchor and drive quick resolution for high priority incidents - Participate and champion the Change governance initiatives including reporting, coordination and tracking activities - Participate in efforts to implement ITSM technical solutions necessary to automate processes and support the operation of end-to-end IT services delivery and support processes. - Provide business analysis support by identifying requirements for ITIL based tools and applications, specifically ServiceNow and executes user acceptance testing. - Work with development teams and project management on the implementation, enhancement, and support of IT service management tools (CMDB, ticketing system, etc.) - Champion ITIL best practices and their implementation throughout SAS - Define and propose the key performance indicators and critical success factors for global IT services - Work with IT leadership to ensure alignment and adoption of ITSM processes and tools within the overall service management strategy - Act as advisor in recommending continual service improvements to operational activities that will enhance service robustness and reliability - Monitor key ITSM dashboards or queues to ensure the appropriate priority and triage during assigned shift. - Work with the team, management, and SAS Service Owners to create, maintain, and improve the documentation needed by the team for successful execution of daily tasks. - Review and assess OLA/SLA data with SAS Service Owners to improve incident resolution and request execution. - Drive customer first approach in all service interactions in a dynamic environment while managing competing demands. - Work with Global Operations Center supervisors and management to ensure consistent service delivery.  - Work 24x7 on monthly rotating schedule including weekends and holidays.   Qualifications  Essential:  - Bachelor’s degree in Computer Science or related field plus seven years’ experience in IT.  An equivalent combination of education, training, and experience may replace these requirements. - Experience providing infrastructure, OS, and/or application support for customers. - Technical Skills - Operating Systems: Windows, RHEL Linux - Application: SAS, Java based enterprise applications - Self-driven with ability to train/coach employees on varied ITSM topics - Strong troubleshooting skills - Professional written, verbal, and interpersonal communication skills are essential. - Ability to work in a strong team environment as well as independently.   Preferred:  - ITIL Foundation Certified - Experience with ServiceNow (IT Operations Management, IT Service Management). - Solid knowledge of multiple operating systems. - Knowledgeable in Six Sigma, Lean or related methodology. - ISO, SOC 2, FedRAMP Compliance hands on knowledge. - Knowledge of VMware and cloud hosting providers.  
Requisition ID
20060004
Job Locations IN-Pune
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.   SAS Infrastructure as a Service (IaaS) Team is a service organization responsible for providing IT support for our full spectrum of SAS Solutions to Infrastructure & Platform Services. Additionally, the Infrastructure as a Service (IaaS) team works with other SAS IT teams to improve our service catalog offerings to our customers including helping to implement next generation technologies. As an Engineer in the SAS Infrastructure as a Service (IaaS) team, you will use your communication and technical skills to support internal and external customers in our hosted & internal environment.  You will help design, implement, and support a large heterogeneous computing environment.  You will be responsible for helping to maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions. This specific request is for an IaaS Delivery Architect Information Systems Engineer   Experience: 5-8 Yrs (in Project Management)   Responsibilities would include: -          Manage deadline-driven, team-oriented projects. Responsible for attainment of overall project objectives and goals. -          Establish budget and delivery schedule, based on project requirements and in consultation with stakeholders and internal and external project team members. -          Determine resource needs and coordinate requests for personnel, equipment and other resources. -          Direct activities of project staff. May provide technical leadership as appropriate for projects. -          Initiate and track projects. Maintains project documentation including updates to Project/Portfolio Management systems, plans, schedules and status reports. -          Manage project scope and customer expectations. -          Work with team to define project goals and implementation strategies. -          Negotiate with customer about project issues related to risks, cost, time, and deliverables. -          Communicate project status to stakeholders and management. Provide presentations on projects (e.g., kick-off, scope, deliverables, and schedule) as requested. -          Use appropriate interpersonal styles and communication methods to work effectively with business partners (e.g., peers, functional partners, cross-sector partners, matrixed partners, external vendors, etc.) to meet mutual goals and objectives. Organize and manage assigned projects considering department, division, and corporate priorities and goals   Technology/Vendor experience: -          PMP Certification -          Strong organization and planning skills -          Excellent written and verbal skills -          Demonstrated ability to plan, organize and deliver projects -          Experience with formal project management methodology -          Ability to lead a project team -          Working knowledge of the working environment which applies to the scope of projects to be managed (project characteristics may include development, infrastructure, analytics, global, 3rdparty, compliance, etc.) -          Ability to conceptualize client needs and translate them into implementation strategies -          Resolves problems with minimal management assistance, escalates appropriately -          Strong negotiation, facilitation, and presentation skills -          Global business perspective and effective global team management   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.1 SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   .    
Requisition ID
20059908
Job Locations ZA-Johannesburg
Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   The Customer Success team is looking for a Sr. Customer Success Manager to establish and build broad relationships with SAS customers to adopt and expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.   As a Sr. Customer Success Manager, you will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers. - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements.  Required qualifications - Good knowledge of basic sales techniques.Knowledge of SAS will be a distinctive advantage  - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high volume sales environment - An equivalent combination of related education, training and experience may be considered in place of the above qualifications.  Additional Information   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.  Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.  
Requisition ID
20060139
Job Locations ZA-Johannesburg
  Senior Technical Support Account Manager – Hybrid   Senior Technical Support Account Manager    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job The Technical Support team is looking for a Senior Technical Support Account Manager who will provide post-sales support across enterprise-class SAS business software applications and/or solutions for strategic customers as assigned and serve as an advocate and escalation point for the customer acting as a liaison between all SAS divisions. Provide input and guidance during the customer lifecycle and contributes as a stakeholder to the success of the customer’s relationship with SAS. you will:· - Act as a strategic technical advisor to customers on SAS support related activities - Proactively communicate carefully and effectively with customer and experts across SAS during the problem resolution process. Accurately document and specify information in the tracking system during the entire track life cycle. Provide status updates for all outstanding issues. - Consistently set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). Follow defined Standard Operating Procedures to ensure consistent delivery of standard and services.  Co-ordinates SAS resources as required to deliver support services.  Often perform these duties under pressure where decisions have a significant business impact for SAS and/or customers. - Routinely build knowledge of SAS and specialized technical and business domain knowledge with an understanding of the business problems that are addressed by SAS applications and/or solutions. Apply expertise in multiple areas of the SAS system to help customer understand and solve their specific business problems, vision of business solutions, unique requirements, and operational capabilities and limitations.  Help customer understand where risks exist, suggest strategies for mitigation, and recommend resources to help reduce risk.  Facilitate the timely and sufficient resolution of all customer issues and requests.  Work remotely or on customer site as necessary to deliver the services. - Keep abreast of other vendors’ products. Advise users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products.  Contact vendors to report problems and obtain information. - Collaborate with experts across technical support departments, SAS divisions, and partners when necessary. Keep internal and external stakeholder groups informed of problems, suggestions and general comments and concerns related to the software, the business domain, and the account, as appropriate.  Act as an advocate for the customer. - Identify and share account intelligence with sales account teams, identifying new software or services sales opportunities. Contribute to the proposal definition and sales of new support service opportunities. Solicit feedback on technical support services. - Suggest, manage, and implement special projects to assist Technical Support, users, or other teams.   Required Qualifications - Strong communication skills - 7-8 years of experience in a leadership role - Expert knowledge of SAS products and their applications or specialized products related to the assigned customer - Excellent organizational skills, ability to communicate clearly, and strong problem resolution skills - Has a proven understanding of corporate account business needs and knowledge of the support industry - Ability to use unique skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways - Has ability to deliver presentations to various audiences including colleagues, customers, and industry experts - Travel as business requirements dictate at management discretion - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications - Strong conceptual abilities - Creativity and project management skills - Technical account management skills - Ability to take initiative by suggesting, managing and/or implementing special projects to improve the level of support offered by the entire Technical Support Division. - Ability to act as a positive role model for others in their department and division. - Ability to diplomatically handle issues with customers by working within and across departments and divisions. - Ability to anticipate needs (e.g. training or documentation) within their department or the Technical Support Division as a whole and takes action to meet those needs. - Ability to provide guidance and input to others on how to handle escalations.   Can manage expectations at all levels of business. Manages multiple escalations simultaneously.   Benefits highlights - Flexibility and Competitive Package. - Our Recreation and Fitness center offers recorded fitness classes to help you fit movement into your day. - Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. Additional Information Please insert appropriate compliance verbiage for your country.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Requisition ID
20060127
Job Locations FR-75 | FR-Île-de-France
Cloud Services Delivery Manager - Hybrid    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job As a Cloud Services Delivery Manager you will be part of the SAS Cloud team who works with external customers to ensure that the SAS solutions meet and evolve with their business needs. They possess knowledge of the unique cloud industry best practices, and current and future SAS services and work closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. They own the SAS Cloud Customer Experience and are accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment.   As a Cloud Service Delivery Manager, you will: - Champion and advocate for the customer experience (voice of the customer). - Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services. - Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and managed application services. - Serve as a ‘connector’ to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer needs. - Build and maintain strong, long-lasting customer relationships built on trust and transparency. - Partner with the sales organization to win new business and drive customer renewals, growing accounts organically by identifying opportunities for growth and driving these opportunities with the sales team. - As relevant, partner with Customer Success organization to identify opportunities to increase SAS usage across customer functions and processes. - Accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours. - Manage a highly complex and varied portfolio of solutions and managed application services that may have a global footprint and require engagement outside of normal business hours. - Conduct regular managed application service health checkpoints with the customer to ensure that customers are achieving their desired outcomes. - Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS. - Provide expertise in ITIL processes to manage customer service delivery and support. - Apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis and corrective action are taken with the appropriate teams. - Manage customer budgets, ensuring profitability. - Provide relevant input and feedback about products, performance, costs and customer experience on a regular basis to ensure continual service improvement. - Identify and implement process improvements based on a data driven approach. - Lead and facilitate activities that monitor and measure hosting capacity and overall performance; puts forward recommendations for change that maintain optimal hosting and application performance. - Track all outstanding customer pre and post-delivery issues and provides status updates to clients as necessary. Additional responsibilities may include: - Serve as the Cloud Service contact for at least one customer project. - Provide feedback on internal processes. - Facilitate complex meetings with a broad range of customers, internal teams, and/or industry personnel. - Actively pursue mentorship and coaching that will assist in detecting and preventing issues. - Ensure financial and customer management systems are kept current with relevant customer data. - Route incoming customer tickets to appropriate parties for resolution and follow up as needed. Required Qualifications - Bachelor's degree or technical certification(s) preferred but not required. - Typically requires minimum three years of experience in a Customer supporting role. - Right to work in France  - French and English fluency  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. Preferred Qualifications - Excellent communication skills. - Ability to work well under pressure. - Ability to establish and maintain strong customer relationships. - Experience in presenting to end users. - Ability to work independently and as part of a team. - Aptitude to learn and understand technical concepts, structures, requirements, environments, etc. - Foundational understanding of managed service delivery models and applicable industry/verticals. - Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-DR1 #SAS SASCLOUD  
Requisition ID
20060066
Job Locations MY-Kuala Lumpur
  Senior Associate Licensing Analyst - Japanese Speaking (1 year renewable contract)    Summary: Oversees and manages all aspects of the administration of new and existing software contracts with customers. Provides guidance to Legal, Sales and Enterprise Negotiations staff to aid in the negotiation of contracts which i) reflect accurate licensing practices and software inventories, and ii) are manageable for both parties.   Primary Responsibilities: - Reviews and assesses contractual documents for new software licenses which often require non-routine contract management. - Interacts regularly with external customers and other global staff, including Sales, Technical Support, Legal, Finance and others to provide optimum account management. - Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and customer expectations. - Understands and assesses implications of proper revenue recognition, global intra-company allocations and other issues related to the management of assigned contracts. - Prepares customer invoices, and maintains associated back-up documentation, in accordance with contractual terms and conditions. - Updates and/or edits internal customer database to add new license observations, initiate media creation and coordinate special requirements and/or exceptions as needed. Additional Responsibilities - Proactively identifies and resolves internal coordination issues to meet customer requirements within operational and legal parameters. - Understands and applies knowledge of company policies and procedures to efficiently manage a variety of types of contracts.   Knowledge, Skills and Abilities - Japanese language ability, preferably JLPT N2 and above - Strong written and oral communication and interpersonal skills - Strong time management and organization skills - Ability to manage a heavy workload in a multitask environment - Ability to think independently and solve problems under limited direction and supervision - Bachelor's degree, preferably in Business or related field. - Typically requires a minimum of two years of related contract administration experience, preferably involving computer software or hardware, including direct customer contact responsibilities. - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above. - Ensures all applicable security policies and processes are followed to support the organization's secure software development goals.     Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-RN #SAS
Requisition ID
20060108
Job Locations ES-Madrid
  Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers.   During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English     Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in EU, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1 #SAS #SAS  
Requisition ID
20060081
Job Locations KR-Seoul
    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.  To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers. During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge  Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English Location: - Seoul, South Korea   Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.      Additional Information   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #SAS #LI-IL1
Requisition ID
20060082
Job Locations AU-Sydney | AU-Melbourne | AU-Canberra
  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.  To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers. During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge  Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English Location: - Australia (Sydney / Melbourne / Canberra)   Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.      Additional Information   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #SAS #LI-IL1
Requisition ID
20060083
Job Locations UK-Marlow
  Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers.   During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English     Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in EU, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1
Requisition ID
20060084
Job Locations ES-Madrid
  Nice to meet you!  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   What we do  We believe that great ideas can come from anywhere. We build software for the world's most talented thinkers, which means that we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.   What you’ll do On day one, you will be a valued part of our Technical Support team. You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge. You will never stop learning and will be encouraged to bring your best to work every day.    To prepare you for an opportunity with the SAS Global Technical Support Division, SAS invests in your curiosity by providing you an intensive technical training program. The Technical Support 12 months program provides training in core SAS technology areas with rotations across various teams. You’ll learn to support SAS software to meet the complex computing and analytic needs of our customers.   During the program, key stakeholders provide guidance, coaching and expert feedback. You will also have an opportunity to achieve professional SAS certifications. To enable your successful transition to the Global Technical Support Team, we will provide training and best practices on how to communicate effectively with our customers.      Here’s what we’re looking for. Could this be you? - A passionate problem solver - Someone deeply curious about technology and how things work - A highly creative person, with excellent research skills - Someone ready to tackle difficult challenges - Service-minded individual who is able to deliver excellent customer service with confidence - A person who is willing to ask for help and share knowledge Our promise to you: You will want to run—not walk—to work every day!   Upon completion of the training program, your regular activities will include the following: - Provide support, troubleshooting, prioritizing, diagnosing, and managing customer-reported problems, including writing thorough, detailed problem descriptions - Evaluate, setting, and managing internal and external expectations, including escalation activities and communications. This activity is often under pressure where decisions have a significant business impact for SAS and customers - Communicating with customers by phone, email, and Microsoft Teams while troubleshooting the problem - Learning and using knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems   Required Qualifications - Bachelor's degree or equivalent combination of education, training, and relevant experience - If you are still in college, you should be graduating no later than June of 2024 - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Applicants with up to 5 years of experience will be considered - Experience with C, Java, Python, SAS, or programming in a third- or fourth-generation language - Real passion for collaborating with colleagues to build technical solutions to solve tough problems - You must have strong experience with at least one of the following operating systems, but be familiar with all of them: Windows, UNIX, or Linux. - Excellent analytical, problem solving, and troubleshooting skills, including the ability to communicate with users with various technical backgrounds. - Effectively communicate and work across departments within Technical Support to solve a problem - Determine software circumventions when fixes are not feasible - Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications - Last but not least, you need to be articulate. That means you can write an email with perfect spelling and grammar, be able to speak confidently and professionally, and be a rock star with summarizing complex solutions to customers in plain, readable English     Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in EU, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1
Requisition ID
20060086
Job Locations TR-Istanbul
    Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Education team  is looking for an Education Account Executive to be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets. This position is based in Instambul, Turkey. We have a Hybrid approach to work.     As an Education Account Executive, you will: - Sell training products and solutions to current and prospective customers and with other education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. - Work closely with new and existing customers, Software Sales Account Executives, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions. - Implement all aspects of territory and account management and development and identify opportunities with high “close” potential, qualify and forecast timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system. - Proactively craft and propose solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assist customers in assessing their Talent Development needs. - Achieve success by using your consultative skills to effectively manage the sales process from discovery to close. - Work closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads. - Collaborate with other SAS lines of business to lead the SAS adoption and skills development journey from our customer. - Prepare quotations and proposals as needed; work with other departments to create and finalize contracts and set time schedules for services.  Required Qualifications - Previous experience in selling software is essential. Specific experience in selling software training would an advantage. - Fluent in Turkish and English. - Knowledge of sales techniques; knowledge of hardware and/or software acquisitions cycles and buying influences. - Ability to analyze and evaluate territory dynamics and develop a sales plan. - Ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. - Equivalent combination of education, training and experience may be considered in place of the above qualifications.  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.    Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here. Additional Information:  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    
Requisition ID
20060048
Job Locations TW-Taipei
  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job This is an exciting opportunity for an inspiring leader who is passionate about driving business growth and nurturing a winning team. The ideal candidate will be a strategic thinker with excellent leadership skills, a proven track record in sales, and a passion for driving results. In this sales leadership role, you will represent SAS’ interest and will lead and deliver the achievement of SAS’ strategic corporate and business objectives through the implementation of sound sales and marketing strategies in Taiwan.   As Country Leader, you will - Be responsible for achievement of total software revenue target and management business objectives (MBOs). - Identify key areas of growth opportunities, key accounts, potential clients/ alliances; develop and execute business plans in accordance with agreed financial and business targets to maximize revenue and profitability. - Take a strong lead and hands-on approach in business development and sales, creating and closing complex deals as needed; determine optimal utilization of staff and resources; improve the goals and accountabilities of sales team; effectively lead sales team to grow the business and reach revenue targets. - Analyze regional or industry market to determine the most productive sales strategies to increase, capture market share, and expand market awareness and market preference for focused products and technologies. - Nurture and strengthen relationships with current business partners and distributors, while proactively establishing and building new ones. - Coach/ lead a team of sellers to generate new business through value-based selling activities and managing relationships with key customers strategically. - Hire, train, develop, and retain solid and effective sales team. Assign appropriate sales goals and assignments to sales team determines optimal utilization of staff and resources to achieve company’s goals. - Enhance brand awareness in Taiwan; review the market and develop insightful strategies in response to emerging trends.   To be successful in this role, you will require: - 15+ years’ experience primarily in the software space including a minimum of 9 years’ experience in a leadership role, coordinating and/or supervising technical projects within the technology space. Demonstrated experience in successfully achieving a sales target. - Proven ability to manage, negotiate, and close complex sales opportunities that may be international in scope. Strong experience driving business growth preferably the financial services vertical. - Result-oriented individual with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.   - Excellent business acumen including an understanding of business strategies, competitive challenges, and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem-solving skills, and a customer-focused mindset are essential. - Proven ability to build meaningful partnerships and strategic relationships. Ensure that the organization understand and is responsive to the needs of the business. - Proven leadership and motivation skills to revitalize a winning team. - Strong communication skills in both Chinese and English; demonstrated project leadership skills. - Ability to travel as per business demand. - Bachelor's degree, preferably in Business, Marketing, Computer Science, or other relevant discipline. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    #LI-PTAP #SAS
Requisition ID
20059917
Job Locations JP-Tokyo
  【勤    務   地】東京  【部       門】 ストラテジックエンタープライズ事業本部インシュアテック本部 【ポジション】 Account Executive(保険領域)    ■ SASとは?  企業の経営課題解決を支援するアナリティクス・ソフトウェアとサービスのリーディングカンパニーです。アメリカで1976 年に創業して以来、40 年以上連続した成長を続けており、全世界で約83,000 サイトで SAS が採用されています。1985 年のオフィス設立以来、国内において 1500社以上の実績を誇り、幅広い顧客にアナリティクス・ソフトウェアとサービスをご活用いただいております。SASでは、アメリカ本社を始め数多く国で、毎年GPTW(働きがいのある会社)のサーベイで上位にランキングされています。    ■ アワード  - 2024年 Chartis RiskTech100の総合ランキングで第2位  - 2023年 Asia Risk AwardsにおいてIFRS 17 solution of the yearを受賞  - 2023年Chartisの評価において信用ポートフォリオ管理のリーディング・カンパニーに認定  - 2023年Chartisの評価において企業向け不正防止テクノロジー/モデルリスク・ガバナンスの2分野で10年連続リーディング・カンパニーに認定  - 2023年 Chartis保険数理モデリングおよびファイナンシャル・プランニング・システムでリーダー企業に選出  - 2023年Chartisによる初のFRAMLソリューションの評価でリーダーに選出  - 2023年Chartisが資産負債管理(ALM)テクノロジーのリーダーに選出  - 2023年Chartis最新のALMテクノロジー分析においてリスク・テクノロジー・アワードで5部門を受賞  - 2023年Forrester Researchによるリテール・プランニング・プロバイダーの評価(Retail Planning Platforms, Q4 2023)で調査対象ベンダーの中でもっとも高いスコアを獲得しリーダーに選出  - 2023年Forrester Researchの調査でAI 意思決定プラットフォームにおけるリーダーとして選出  - 2023年Gartner Peer Insights 「Voice of the Customerレポート」のアナリティクスおよびビジネスインテリジェンス・プラットフォーム部門でCustomers’ Choiceに選出  -              LGBTQ+インクルージョンの実現に関しする企業平等指数で最高得点100点を継続して獲得し、「Equality 100 Award:Leader in LGBTQ+ Workplace Inclusion」を受賞  - 2023年Forbes誌の「女性にとって最も働きがいのある米国企業」の一社に選出  - 2023年Fast Companyのイノベーターにとって最も働きがいのある会社リストに選出    【募集背景】 組織拡大に伴い、募集しております。   【職務概要】  Insure Tech本部のAccountExecutiveは割り当てられた生損保企業をご担当していただきます。ご担当企業のデータ活用 / AI・DX / 組織戦略などの課題に対し、SASのソフトウェア/コンサルティング/Cloud Offeringなどの各オファリングをご提案いただきます。ご提案においてはご担当する業界のナレッジだけに捉われず、Globalや他業界での事例 / 経験 / ナレッジの活用やパートナー企業様との協業などを通じご担当企業の課題解決に向けた提案活動を推進いただきます。   また、提案活動は中長期的な観点でご担当企業の成長とSASビジネス成長の両方を実現できる戦略やアクションプランを策定し、社内のカスタマーアドバイザリー / コンサルティングチームなどの部門を巻き込み、価値提供の最大化を図る提案を主体的にコーディネートし、優先順位と責任を持って遂行していただきます。これまでのセールス活動の固定概念に捉われることなく、好奇心と情熱を持って、挑戦と成長が経験できるポジションとなります。    【仕事内容】  - 生損保企業をメインでご担当し担当顧客のビジネス課題を解決するソリューション営業として、カスタマーアドバイザリー / コンサルティング部門と協同で提案活動を牽引します。  - 規制対応(IFRS17・ICSなど)/ 不正検知 / 決算業務 / アンダーライティング / 商品開発などの保険業界特有のビジネスドメインにおける課題解決に向け、ビジネス部門やIT部門に対し、要件・課題・ゴールを整理し、SASのオファリングの価値を正しく訴求し案件創出と獲得を推進して頂きます。  - 既存顧客とのリレーションを生かし(ご担当顧客によっては新規の場合もあり)、既存ビジネスのモダナイゼーションや新規領域の開拓に対してアカウントプランを策定し戦略立案と実行と再検討のサイクルをマネージャーやチームと協力し遂行して頂きます。  - 全ての提案活動に対しプランニング・提案・クロージングの案件オーナーとして主体性と数字に対するコミットメントをもって提案活動をリード頂きます。   【必須条件】  - ソフトウェアやソリューションのダイレクトセールスのご経験がある方 - アカウントマネジメント経験がある方(連携する社内外関係者と効果的な提案体制の推進を経験) - 顧客のビジネス課題に対するヒアリングスキル / メッセージ力のあるプレゼンテーション作成スキル / コミュニケーションスキルを有し顧客に対して自身の意志を持って主体的に提案活動を行っている方 - 自分自身の数字目標達成に対して、責任感を持って活動ができる方 - SASソフトウェアやサービスを前提とせず、顧客目線で本質的な課題を捉えたうえで、SASの強みや価値を整理し顧客課題に応じ柔軟な提案活動マインドを有している方 - 担当営業として、案件の推進管理や提案内容、プレゼンテーション、クロージング、エスカレーション、報告、相談を実施する能力がある方 - コミュニケーション能力と論理的思考能力を有している方    【あればプラスとなる条件】  以下のいずれかの知識、経験があると尚可  - 金融業界(保険であれば尚可)での営業をご経験されている方 - 情報系システム/AI・アナリティクス/Cloud・SaaSに関する提案経験と知識  - ビジネス英語    【求める人物像】  - 自分自身で問題解決していくマインドと協力を仰ぐ機動力がある方  - 個人の数字目標達成のために、アクティビティを常に起こし問題があれば論理的に考え続けられる方  - 社内外から積極的かつ貪欲に学び・改善できる方  - チームの成長に積極的に貢献できる方    【得られる経験や知識】  - AI/データ活用の潮流のど真ん中でテクノロジーベンダーとしてではなく、顧客の業務やビジネス課題の解決またDX戦略支援と幅広いAIやデータの可能性と業務として経験することが出来ること - 絵にかいた餅ではなく実効性あるプランを用いて、顧客課題に対し提案が行えるためAIやデータ活用のアセットと実績を有し、それを自身の武器として営業活動が出来るようになること - 業界知識や単なるトレンドとしてではなく提案活動やプロジェクトを通じて中身がある経験や知識を多くの提案活動やプロジェクト経験を通じて得ることが出来ること - 国内及び海外のユーザー企業を結び付けてダイナミックなビジネス推進ができる機会と環境があること - 顧客企業のCxOだけではなく、各業務領域における責任者や専門家とコミュニケーションする機会も多く、IT知識だけではなく、ビジネス領域に対する知見も身につけられること - 海外チームとのコラボレーションやスキルトランスファーも実現できること   【当社やカルチャーがより良く分かるビデオや映像】    Diverse and Inclusive  At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.    Additional Information:  SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.  Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contactRecruitingsupport@sas.com.    SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS #LI-JE1 #LI-HYBRID
Requisition ID
20059912
Job Locations TW-Taipei
  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job It’s an exciting time to be at SAS: we’re on the journey to cloud nativity, and we’re building on our heritage as we approach IPO-readiness. Our sales team are at the center of it all.  In this StrategicAccount Manager role, you will be taking the lead of a portfolio of key accounts in the high-tech/ manufacturing vertical, as an integral part of a winning team that help get the best analytics outcomes for our clients. If you're a customer-centric solutions seller who is passionate about building authentic relationships with customersand is ready to drive sales of our world-class software products (e.g. SAS Viya), solutions (e.g. AIoT) and services, this role just might be your perfect next play!    As a Strategic Account Manager, you will:  - Develop and implementannual/ multi-year account strategy of the client portfolioincluding how to grow revenues through consumption of SAS capability, enhanced partnerships, new projects while elevating customer relationships and customer success.   - Manage and growexecutive relationships with the customers and develop partnerships with key client business functions to influence preference for SAS.   - Sell SAS. Our solutions are the best of the best and help customers solve their problems – you get to translate that story to a sale.  - Stay ahead of the curve. You’ll need to know SAS’ marketing goals and objectives, SAS applications, supported hardware platforms, business trends and industry knowledge.    - Collaborate with other sales professionals, pre-sales and executives to react quickly to highly qualified, high revenue potential leads.    - Prepare quotes and proposal information and work cross-functionally to create and finalize contracts and set delivery schedules.    - Provide a superior customer experience – we go the extra mile for our customers – and track customer satisfaction.  - Travel approximately 40-50% (mostly domestically) or as business requires – sometimes, you’ve got to meet your customers where they’reat, literally.     To be successful in this role, you will require:  - 10+ years' experience in the sales, marketing, consulting services of software solutions (including related training products and services) with considerable exposure to the high-tech/ manufacturing vertical.   - Track record in leading and growing strategic/ large accounts through value-based selling and successful client engagement especially at the executive level.   - Strongindustry insights into the high-tech/ manufacturing, including but not limited to understanding of market challenges and opportunities, legacy platform, technologies and cloud architectures.   - Strategic selling skills and proven ability to analyze and evaluate territory dynamics to develop and implement a complex sales plan.  - Ability to travel on a frequent basis.  - Ability to work independently and as part of a team.  - Strong written and verbal communication skills with proficiency in Chinese and English.  - Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline.  - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications - Knowledge of advanced strategic sales techniques, software acquisition cycles and buying influences.    Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-PTAP #SAS
Requisition ID
20059911
Job Locations AU-Canberra
  Senior Account Executive – Public Sector Hybrid Base location: Canberra   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and then to operationalize that intelligence.   We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job It’s an exciting time to be at SAS: Our cloud-native SAS Viya platform is the most complete in the market, and we’re building on our heritage as we approach IPO-readiness. Our sales team are at the center of it all.   In this role, you will be responsible for the execution of sales strategy across the full SAS portfolio in Public Sector. This includes software & cloud and domain solutions. If you're a customer-focused business thinker who is passionate about building authentic senior level relationships and is ready to drive sales of our world-class software products, solutions , this role just might be your perfect next play!   As a Sr Account Executive, you will: - Sell SAS. Our solutions are the best of the best and help customers solve their problems – you get to translate that story to a sale. - Stay ahead of the curve. You’ll need to know SAS’ goals and objectives, SAS applications, supported hardware platforms, business trends and industry knowledge   - Understand SAS’ pricing, licensing procedures and approvals matrix.  - Uncover high-potential accounts and follow that lead. You’ll be the primary contact for prospective customers.  - Work with other sales professionals, customer advisory team and executives to react quickly to highly qualified, high revenue potential leads.   - Prepare quotes and proposal information and work cross-functionally to create and finalize contracts and set delivery schedules.   - Provide a superior customer experience – we go the extra mile for our customers – and track customer satisfaction. - Travel up to 30% (mostly domestically) or as business requires – sometimes, you’ve got to meet your customers where they’re at, literally.   To be successful in this role, you will require: - 8+ years' experience in the sales, of computer software solutions (including related training products and services) with a focus on Public Sector. - Ability to initiate and lead sales opportunities and to relate technical and business concepts to SAS applications and user needs. - Growth mindset, creativity, and a value-based selling approach.   - Ability to work independently and as part of a team. - Ability to travel.  - Strong written and verbal communication skills. - Bachelor's degree, preferably in Business, , or other relevant discipline. - Equivalent combination of education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Preferred Qualifications: - Experience of selling software solutions to enterprise customers with a focus on Analytics, SaaS, AI/ML and/or Cloud. - Experience and expertise selling to senior decision makers and ability to align the value proposition of SAS capabilities to meet enterprise needs. - Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to relate SAS capabilities needs to enterprise challenges within treasury & finance. Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.   #LI-PTAP  #SAS
Requisition ID
20059910
Job Locations IN-Pune
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we are looking for. Because at SAS, your curiosity matters – whether you are developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do    SAS CloudOps division is an innovation team that applies the latest technologies to continuously improve customer experience and optimize operational efficiencies. Do you seek out innovative technologies and find the best way to apply them? Do you enjoy the challenges of integration of complex workflows while simplifying the customer experience? Do you find yourself championing solving problems through code? If so, the SAS CloudOps team would like to talk to you.   As a Manager of CloudOps, you will have the opportunity join a team of engineers that are developing a new cloud-native platform to deliver ‘value added SAS Services via self-service automation’ to SAS internal and external customers. You will help guide the architecture and implement complex orchestration across global cloud providers. A strong aptitude for continuous learning and rapidly implementing modern technologies is required. Additionally, this role requires a holistic view of managing skilled development teams, architecture, applied development, operations, performance, security, and costs on modern cloud providers.   You will: - Manage a team of engineers and developers to build and operate the SAS CloudOps platform architecture, components, and APIs. - Take ownership of projects with minimal guidance. - Be responsible for building and maintaining business partnerships including collaboration around expectations and deliverables for IT technology efforts. - Be responsible for ensuring prioritized technology efforts are staffed and executed using the appropriate methodologies and standards. Effectively identifies, manages, mitigates and escalates risk to all levels of management. - Keep group members informed, manages administrative aspects of the department including personnel matters. Sets performance goals/standards/objectives for the team. Performs all management responsibilities for the team including coaching and fostering growth and development. - Optimize workflows for cloud native developed solutions for performance and cost efficiency. What we are looking for:   Required: - Management and leadership skills. - Strong knowledge of Cloud service providers such as Amazon Web Services, Microsoft Azure and Google Cloud Provider. - Working knowledge of a variety of IT concepts and trends, best practices, procedures, security, integration and quality assurance techniques. - Strong knowledge of Software Development Lifecycle methods and standards. - Strong ability to manage multiple, parallel work efforts; effectively manage competing priorities and mitigate obstacles. - Ability to build a high-performance team through staff forecasting, interviewing, hiring, performance evaluations, disciplinary action and coaching, mentoring, training, inspiring and motivating employees. - Strong verbal, written, and interpersonal skills. The nice to haves: - Previous people management experience. - Experience with emerging technologies such as Kubernetes and Open Source technologies. - Experience developing cloud native solutions on AWS, Azure or GCP - Proficiency with application development. Education and Experience: - Bachelor's degree in Computer Science or some other related field. - Five or more years of relevant experience in an enterprise Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience. Why SAS: - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.  
Requisition ID
20059824
Job Locations IN-Pune
  The IaaS Delivery team is looking for an Openstack / Cloud Delivery Engineer to join our team and play a role in the lifecycle maintenance of our internal Openstack platform along with support of our Kubernetes environments. Our team is dynamic and passionate about the technology that we work on. If you seek to be part of a team that is fast-paced and challenging, let’s talk.   As a Openstack / Cloud Delivery Engineer, you will: - Ensure the stability of the Openstack environment. - Perform lifecycle maintenance activities to the Openstack platform from the hardware firmware to the Openstack services - Leverage automation scripts to assist in supporting the platform and in providing self-service capabilities to our customers - Troubleshooting and resolution of technical issues - Maintain a security first posture   Though support of our Openstack infrastructure will be your primary responsibility, our team also manages a large number of Kubernetes clusters which you’d assist in supporting - Resizing clusters - On-Prem Suse Rancher Kubernetes Lifecycle Management - AKS Lifecycle Management - EKS Lifecycle Management  Required qualifications: - 4+ years of experience - Bachelors degree in Computer Science, Information Technology or related field - Equivalent combination of related education, training and experience may be considered in place of the above qualifications. - Linux administration (Ubuntu, Red Hat, Suse) - Strong knowledge of Openstack components and services. - Familiarity with virtualization technologies such as KVM and VMWare. - Understanding of network protocols and configurations - Understanding of Kubernetes architecture and components - Strong communication skills - Ability to dive deep into technical issues - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferences - Collaborative team experience with superior problem-solving skills - Ability to triage requests with multiple admin resource groups - Understanding best practices - Participation in a 24x7 on-call rotation schedule. - Experience with infrastructure architecture including Servers, Network, Security, Storage and Backup Services to allow for efficient implementation and non-disruptive expansion and upgrades     Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.1 SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS
Requisition ID
20059825
Job Locations IN-Pune
  About the job The IaaS Design Engineering team is looking for a Senior Cloud Solutions Architect to help design, build and maintain the next generation of hosted AWS SAS Cloud. Our team owns IaaS technology domains, sets standards, develops new solutions, and much more for hosted SAS environments, corporate/internal teams and R&D.    As a Senior Cloud Solutions Architect, you will: - Advise teams on technical designs by providing supporting justification (and when necessary prototypes) for architectural and design choices. Assist in communicating these designs to promote understanding with stakeholders and people of various technical backgrounds - Interface with the “customer” to gather functional level requirements for a solution. Works with customers to define the activities and challenges they face, to ensure the solution created solves their problems. Informs customers of current capabilities, what is possible, and what isn't. - Think analytically, write/edit technical material, and present clearly on technical matters in a business context. - Exercise your ability to adapt and react to complex issues in a timely manner as our business needs and objectives evolve. - Work with project teams and other architects to develop and maintain architectural designs for applications/platforms/services. Ensure the designs are cost-effective, meet user requirements and meet agreed upon service level agreements. - Contribute to technical portfolio and technology lifecycle management initiatives by working with teams and other architects to assess and improve technical health, cost, and business value of CIS applications or services. - Optimize system performance, scalability, and reliability through architecture enhancements and best practices.   Required qualifications - You have a bachelor’s degree in computer science or a related quantitative field - AWS Public Cloud expertise with at least - 5+ years of experience in designing and architecting enterprise solutions/services in a public cloud. - 2+ years of experience in systems support and consulting. - 2+ years of experience in Linux. - 1+ year of experience in deploying and managing Kubernetes. - In-depth experience in all major aspects of Information Technology (servers/compute, network, storage). - Experience in deploying and managing containerized services. - Development experience in a major scripting or compiled programming languages. - Experience using source control solutions like GitHub or GitLab. - AWS Certified Solutions Architect - Professional or other AWS related certifications. - Equivalent combination of related education, training and experience may be considered in place of the above qualifications. - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Preferred qualifications - Certified Kubernetes Administrator or other related certifications. - Experience with large-scale, multi-platform enterprise systems. - Familiarity with automation through interaction with remote APIs (REST). - Experience with Red Hat Enterprise Linux and/or Windows Server Technologies. - Experience with LDAP, ADFS, SAML, or other Identity and Access Management Solutions. - Experience with on-prem hypervisor technologies. - Experience with WAN technologies and how they interact with public cloud solutions.  
Requisition ID
20059827